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SERVICE MANAGER HANDYMAN (Edingen-Evere)
Iris Group —Edingen
Je beschikt over een technisch diploma (bij voorkeur Bachelor of Master). Een werkomgeving waar initiatief, verantwoordelijkheid en innovatie centraal staan.
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Join our team as a Service Manager!

Do you combine technical, commercial, and interpersonal skills?

Are you autonomous, well-organized, and able to manage priorities without losing your sense of service?

Do you want to invest yourself in a stable company driven by strong values? Then you might be the person we are looking for!

What will your responsibilities be:

As a Service Manager Handyman (& HVAC), you will be responsible for:

Handling customer requests (preventive maintenance and emergency repairs), analyzing their needs, and ensuring personalized follow-up to guarantee customer satisfaction
Organizing interventions: situation analysis, team coordination, supplier contact, and spare parts ordering
Preparing quotes and service offers, ensuring proper closure of interventions, and supervising invoicing
Managing projects from A to Z: execution, reporting, safety, and compliance with quality standards
Leading, motivating, and developing a team of skilled technicians

Your skills and background:

You are communicative, customer-oriented, and service-minded
You have proven experience in team management and demonstrate flexibility and strong stress management
You hold a technical degree (Bachelor’s or Master’s preferred)
You have at least 5 years of experience in a similar role and industry
You are fluent in French and Dutch

What we offer:

A challenging and autonomous role within a stable and growing organization
A work environment that values initiative, innovation, and responsibility
An attractive salary package including: competitive salary, company car, meal vouchers, hospitalization and group insurance, and a permanent contract

Ready to take on this exciting challenge? Send us your CV today and join our team!