20 beste vacatures voor de functie van customer support engineer in antwerpen, vlg (nieuwe medewerkers gezocht)

L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
Hoboken Antwerpen | Senior Quality Assurance Engineer
A.S.Adventure —Hoboken
- Java
- JavaScript
- API's
Customs Process Engineer/AI Engineer (Antwerp or Rotterdam)
Customs Support Group —Antwerpen
- Voltijds
- Hybride werken
- Computerwetenschappen
- Azure
- Informatica
IT Support Specialist (Genk)
ODIT SYSTEMS —Antwerpen
- Azure
- Windows
- Bachelor
- Tankkaart
Service Engineer Global Services & Support Imaging SLS BBIO Group (m/f/d)
Bruker —Kontich
- Thuiswerk
- ERP systemen
- Engels
- Microsoft Office
International Field Service Engineer
Protime —Mechelen
- € 3.200 - € 4.100 per maand
- Hybride werken
- API's
- Tankkaart
Process Specialist
GEA Group Aktiengesellschaft —Wommelgem
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
System Engineer (East and West Flanders)
ODIT SYSTEMS —Antwerpen
- Azure
- Administratieve ervaring
- Projectmanagement
Quality Assurance (QA) & Test Engineer
Craftzing —Antwerpen
- Voltijds
- Hybride werken
- Engels
- Bachelor
- API's
Snel solliciteren
IT Support Engineer (Graduate Programme)
Natus Neuro —Kontich
- Voltijds
- ERP systemen
- Bachelor
- Communicatieve vaardigheden
System Engineer (Antwerp and Flemish Brabant)
ODIT SYSTEMS —Antwerpen
- Azure
- Administratieve ervaring
- Projectmanagement
- Tankkaart
IP Operations Engineer – B2B
Telenet —Mechelen
- Voltijds
- Thuiswerk
- DevOps
- Engels
- Master
Site Training Supervisor
Lonza —Bornem
- € 72.750 - € 101.850 per jaar
- Voltijds
- Management
- Engels
- Master
- Taalopleiding voorzien
Software Quality Assurance Engineer
3P NV —Kontich
- Voltijds
- Hybride werken
- Analytisch vermogen
- JavaScript
- Scripting
Snel solliciteren
Quality Engineer - Logistics
Cytiva —Bornem
- Voltijds
- Engels
- Analytisch vermogen
- Bachelor
Customer Support Engineer
Becosoft BVBA —Temse
- Voltijds
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- GSM-vergoeding
Snel solliciteren
Presales Solution Specialist
Orange Cyberdefense —Wijnegem
- Voltijds
- Verkoopervaring
- Analytisch vermogen
- Communicatieve vaardigheden
IT Support Engineer
C2F1 —Temse
- Engels
- Windows
- SharePoint
Assistant Project Manager Electricity
Imtech —Wommelgem
- Engels
- Analytisch vermogen
- Projectmanagement
AI-Native Customer Support Representative
Oper —Antwerpen
- Hybride werken
- Artificiële intelligentie
- Communicatieve vaardigheden
Snel solliciteren

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L1 Support Engineer, Mechelen - Belgium

Infosys -
Mechelen

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
SCCM
Windows
Analytisch vermogen
IT-support
DNS
ICT
Intune
VPN

Volledige vacaturetekst

Technology – L1 Support Engineer
Location – Mechelen - Belgium

We are looking for a motivated and customer-oriented IT L1 Support Technician to join our dynamic IT team in Mechelen. As the first point of contact for our users, you will play a vital role in delivering prompt and effective technical assistance, ensuring seamless IT operations and a positive user experience. Your responsibilities will include triaging, diagnosing, and resolving basic to moderately complex hardware, software, and network issues, while escalating more complex problems to higher-level support as needed.

Required

2+ years experience providing onsite support in an enterprise environment.
Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
Respond to service desk requests and fulfil them promptly.
Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
Log, categorize, and prioritize support requests accurately and efficiently.
Perform password resets and account unlock procedures.
Basic Knowledge in SCCM, Intune and Jamfpro for managing devices.
Hands on feet support for Laptop/Desktop, Printer, networking and Installation of OS, Outlook configuration.
Hardwar Troubleshooting.
Software Installation & Troubleshooting.
Strong working knowledge of Windows 11, MAC’s. MAC Knowledge is mandatory.
Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies.
Follow up on outstanding tickets and ensure timely communication with users regarding their issue status.
Maintain accurate records of support interactions, resolutions, and escalations within the ticketing system.
Ability to self-motivate and possess a strong desire to learn new technologies and share knowledge.
Travel independently to various shop locations by car (must have a valid driver’s license).

Preferred

Excellent communication (verbal and oral) skills to interact with end users at all levels, Person should know Dutch, French & English all three languages.
Comfortable to work in shift environment.
Need to provide on call support to users.
Valid driver’s license and ability to travel by car.

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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Verfijn je zoekopdracht

customer support engineer vacatures in antwerpen, vlg

L1 Support Engineer, Mechelen - Belgium

Hoboken Antwerpen | Senior Quality Assurance Engineer

Customs Process Engineer/AI Engineer (Antwerp or Rotterdam)

IT Support Specialist (Genk)

Service Engineer Global Services & Support Imaging SLS BBIO Group (m/f/d)

International Field Service Engineer

Process Specialist

System Engineer (East and West Flanders)

Quality Assurance (QA) & Test Engineer

IT Support Engineer (Graduate Programme)

System Engineer (Antwerp and Flemish Brabant)

IP Operations Engineer – B2B

Site Training Supervisor

Software Quality Assurance Engineer

Quality Engineer - Logistics

Customer Support Engineer

Presales Solution Specialist

IT Support Engineer

Assistant Project Manager Electricity

AI-Native Customer Support Representative

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support engineer in antwerpen, vlg

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