As a leading IT company operating throughout Belgium, we rank among the top 5 in the country. We offer innovative, customized solutions for SMEs in every sector, ranging from IT infrastructure to application development and office technologies. With specialized teams and support in three languages, we strive to ensure maximum efficiency and security for our clients. Join a growing company where your talent and expertise truly make a difference!
As a Generalist Systems Engineer, you are the indispensable link that translates technical challenges into smart IT solutions. You’ll combine hands-on work with challenging projects and an advisory role with clients. With your broad knowledge and big-picture perspective, you’ll ensure stable, modern IT environments and help build strong, forward-looking relationships.
Ad hoc interventions
- Performing quick and targeted interventions for customers (e.g., replacing and configuring switches and firewalls)
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Resolving Urgent Malfunctions and Technical Incidents
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Ensure prompt feedback and documentation afterward
Project-based assignments
- One or more days at the same client’s site for larger projects
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Installing and replacing multiple workstations (for example, 10 or more PCs)
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Upgrading and configuring complete installations of switches and network equipment
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Support for the setup and renovation of server rooms
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Work closely with one of our in-house specialized Competence Centers on larger projects (Cloud, Modern Workplace, Networking)
Advisory role
- Engage with customers to identify their IT needs
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Identifying areas for improvement and recommending solutions from a bird’s-eye view
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Helping customers strategically align their IT infrastructure with their business objectives
General Responsibilities
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Serve as the point of contact for customers’ technical questions
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Documenting and reporting on interventions and project results
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Proactively contribute to knowledge sharing and collaboration within the team
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Contributing ideas on innovation and the further professionalization of IT services
Technical knowledge
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Extensive knowledge of IT infrastructure and network technologies
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Experience with switching, firewalls, and migrations
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In-depth knowledge of Microsoft technologies and Azure
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Experience with HP and Dell hardware
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A relevant firewall certification (or a willingness to obtain one)
Experience
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Several years of work experience in a service provider environment
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Experience with both ad hoc interventions and project-based assignments
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Strong familiarity with a Modern Workplace, Hybrid Cloud, or Security team is a plus!
Language Skills
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Dutch: excellent command of spoken and written Dutch
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English: suitable for professional use with clients and in documentation
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French: a nice bonus
Personal Skills
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Be able to work independently and take responsibility
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Maturity and a professional demeanor during client visits
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Strong administrative skills for documenting client environments
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Basic knowledge of project management to approach interventions in a structured manner
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Strong communication skills: You can clearly explain complex IT issues
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Flexible mindset and problem-solving skills
- Receive meal vouchers and eco-vouchers
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Reimbursement of Expenses
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Insurance: Take advantage of comprehensive hospitalization and group insurance
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Company Car + Fuel Card
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Technical equipment: Laptop, a phone budget, and a phone plan
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Vacation: Enjoy 32 vacation days per year
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Professional Development: Gain access to a variety of training courses tailored to your career goals
