20 beste vacatures voor de functie van customer service manager in zaventem, vlg (nieuwe medewerkers gezocht)

Team Manager Customer Operations Office
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
12 dagen
Customer Service Manager
International Workplace Group plc —Zaventem
- Voltijds
- Verkoopervaring
- Ter plaatse
Customer Service Manager
IWG —Zaventem
- Verkoopervaring
- Ter plaatse
Service Delivery Coordinator
Unit-T BV —Mechelen
- Voltijds
- Analytisch vermogen
- Bachelor
- Organisatorische vaardigheden
- Pensioensparen
Snel solliciteren
Team Manager - Servicedesk
Telenet —Mechelen
- Voltijds
- Hybride werken
- Management
- Klantenservice
- Master
- GSM-vergoeding
- Pensioensparen
Product Manager Customer Service Management
Acerta BV —Leuven
- Analytisch vermogen
- Projectmanagement
- Productmanagement
- GSM-vergoeding
- Pensioensparen
Customer Service Manager
Verisure NV —Brussel
- Voltijds
- Engels
- Teammanagement
- Managementervaring
Snel solliciteren
3 dagen
Team Manager - Client Services
Louis Vuitton —Brussel
- Weekendbeschikbaarheid
- Spaans
- Microsoft Excel
- Klantenservice
- Levensverzekering
13 dagen
Service Manager
Securitas Technology Belgium —Machelen
- Voltijds
- ICT
- Communicatieve vaardigheden
Snel solliciteren
Head of Operations
Monizze —Brussel
- Voltijds
- Hybride werken
- Master
- Managementervaring
- Communicatieve vaardigheden
Snel solliciteren
2 dagen
Deputy Aftersales Manager - Belgium
BYD Europe —Brussel
- Bachelor
- Communicatieve vaardigheden
Support Manager - Customer Service (Native French)
Customs4trade —Mechelen
- Voltijds
- Hybride werken
- ERP systemen
- SQL
Snel solliciteren
Service Manager
Kalytech Consulting —Brussel
- Klantenservice
- Projectmanagement
- Communicatieve vaardigheden
B2B Customer Service Teamleader
Eneco —Mechelen
- Microsoft Excel
- Management
- Bachelor
IM - Team Manager 24+
WEngage —Machelen
- Weekendbeschikbaarheid
- Engels
- Analytisch vermogen
Customer Success Manager (NL)
D'Ieteren —Brussel
- Engels
- Communicatieve vaardigheden
2 dagen
Head of Health Operations
AXA —Brussel
- Tweetalig
- Management
- Engels
- Invaliditeitsverzekering
- Thuiswerkopties
2 dagen
Customer delivery Manager - Security (h/f/x)
Siemens —Beersel
- Voltijds
- Hybride werken
- Engels
- Managementervaring
- Communicatieve vaardigheden
- Thuiswerkopties
Stelle Quality & Customer Experience Manager
Shurgard Germany GmbH —Groot-Bijgaarden
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Customer Success Manager Gen AI
DPG Media —Vilvoorde
- Voltijds
- Hybride werken
- Verkoopervaring
- Engels
- Master

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Team Manager Customer Operations Office

Telenet -
Mechelen

Nu solliciteren

Vacaturegegevens

Voltijds
12 dagen geleden

Extralegale voordelen

Ecocheques
Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering

Kwalificaties

Master
Managementervaring

Volledige vacaturetekst

Working at Customer Operations
At Telenet, everything revolves around delivering outstanding customer experiences. Customer Operations ensures that customers can rely on seamless service every day, across Sales, Service, Billing, and Back Office. Behind the scenes, the Customer Operations Office keeps a close eye on performance. Through sharp analyses, clear insights, and a strong focus on results, we help the Customer Operations Leadership Team make the right decisions.

As Team Manager Customer Operations Office, you play a key role in this mission. Together with your team, you translate complex challenges and data-driven insights into direction, priorities, and tangible business impact. In doing so, you help both Customer Operations and our customers move forward every day.

Your role as Team Manager Customer Operations Office

You lead and develop a team of business consultants, analysts, and reporting experts, enabling them to maximize their impact.
You act as a strategic sparring partner to the Customer Operations Leadership Team and help shape the broader Customer Operations strategy by seamlessly switching between strategic discussions, in-depth analyses, and team development.
You analyze operational performance, trends, and data insights and translate them into clear recommendations for the leadership team.
You turn complex challenges into compelling stories that engage, align, and inspire senior stakeholders and executive leadership to take action.
You lead the performance steering of Customer Operations and ensure the right insights are available at the right time.
You build strong partnerships with stakeholders across Customer Operations, Finance, Commercial, Data, and other relevant teams.
You foster a data-driven culture and drive continuous improvement, innovation, and AI-enabled transformation within reporting and analytics processes.

Your profile as Team Manager Customer Operations Office

You hold a master's degree or equivalent experience and have at least 5 years of relevant professional experience. You preferably have a proven track record in people leadership and coaching. Experience in management consulting or a similar strategic advisory environment is a strong asset.
You combine strong analytical capabilities with the ability to translate complex data, trends, and insights into clear conclusions and actionable recommendations.
You have experience in business steering, performance management, reporting, forecasting, or other decision-support environments.
You excel at stakeholder management and know how to influence, challenge, and align senior stakeholders.
You are a strong communicator and storyteller who can translate complex topics into clear and impactful messages for senior stakeholders and executive leadership.
You thrive in an ambiguous environment and bring structure, focus, and direction to complex challenges.
You easily build strong partnerships across Operations, Finance, Commercial, Data, and other relevant domains, and you are passionate about data-driven decision-making, continuous improvement, innovation, and delivering tangible business impact.

Our offer to you
At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we expect commitment and impact, and we’ll give you the trust and freedom you need to make a difference. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
Meal vouchers and eco vouchers
Telework allowance or net expense allowance
Mobile phone, mobile subscription and laptop
Employee discount on your home internet, digital TV, and mobile subscriptions
Collective bonus and individual bonus (aligned with your performance)
A comprehensive flexible benefits plan with a wide range of options: from financial benefits and additional time off to a bicycle lease, supplemental ambulatory insurance for you and your family, and IT or office equipment
Hospitalization insurance (including an ambulatory plan) and group insurance
20 days of paid leave and 12 compensatory days off

We value your ongoing development , investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together . We believe strong teams form by frequent interactions and quick transitions. As a people manager, we expect you to be present in the office at least three days a week. On other days, you can work remotely from home.

What happens after you apply?
Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.

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customer service manager vacatures in zaventem, vlg

Team Manager Customer Operations Office

Customer Service Manager

Customer Service Manager

Service Delivery Coordinator

Team Manager - Servicedesk

Product Manager Customer Service Management

Customer Service Manager

Team Manager - Client Services

Service Manager

Head of Operations

Deputy Aftersales Manager - Belgium

Support Manager - Customer Service (Native French)

Service Manager

B2B Customer Service Teamleader

IM - Team Manager 24+

Customer Success Manager (NL)

Head of Health Operations

Customer delivery Manager - Security (h/f/x)

Stelle Quality & Customer Experience Manager

Customer Success Manager Gen AI

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in zaventem, vlg

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