20 beste vacatures voor de functie van support engineer in mechelen, vlg (nieuwe medewerkers gezocht)

L1 Support Engineer, Mechelen - Belgium
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Computacenter —Zaventem
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Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)
Trusted Advisors —Brussel
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Avaso Technology Solutions —Brussel
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Philips —Brussel
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Prodata Systems —Brussel
- Voltijds
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IT Support Engineer (Graduate Programme)
Natus Medical Incorporated —Kontich
- Voltijds
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- Engels
- Bachelor
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Conxion —Boom
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12 dagen
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Belgium Parcels Service —Zaventem
- € 2.900 - € 3.500 per maand
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Snel solliciteren
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Reynaers Aluminium —Duffel
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ITS Group S.A —Schaarbeek
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BLR Consultancy —Brussel
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skeyes —Steenokkerzeel
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Senior Operations Support Engineer
ARHS Developments Belgium —Brussel
- Voltijds
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Technical Support Engineer M/F/X
Socomec Group —Jette
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PMS Support Engineer
Van Hessen nv —Boortmeerbeek
- Hybride werken
- Oracle
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- Ter plaatse

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L1 Support Engineer, Mechelen - Belgium

Infosys -
Mechelen

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
SCCM
Windows
Analytisch vermogen
IT-support
DNS
ICT
Intune
VPN

Volledige vacaturetekst

Technology – L1 Support Engineer
Location – Mechelen - Belgium

We are looking for a motivated and customer-oriented IT L1 Support Technician to join our dynamic IT team in Mechelen. As the first point of contact for our users, you will play a vital role in delivering prompt and effective technical assistance, ensuring seamless IT operations and a positive user experience. Your responsibilities will include triaging, diagnosing, and resolving basic to moderately complex hardware, software, and network issues, while escalating more complex problems to higher-level support as needed.

Required

2+ years experience providing onsite support in an enterprise environment.
Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
Respond to service desk requests and fulfil them promptly.
Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
Log, categorize, and prioritize support requests accurately and efficiently.
Perform password resets and account unlock procedures.
Basic Knowledge in SCCM, Intune and Jamfpro for managing devices.
Hands on feet support for Laptop/Desktop, Printer, networking and Installation of OS, Outlook configuration.
Hardwar Troubleshooting.
Software Installation & Troubleshooting.
Strong working knowledge of Windows 11, MAC’s. MAC Knowledge is mandatory.
Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies.
Follow up on outstanding tickets and ensure timely communication with users regarding their issue status.
Maintain accurate records of support interactions, resolutions, and escalations within the ticketing system.
Ability to self-motivate and possess a strong desire to learn new technologies and share knowledge.
Travel independently to various shop locations by car (must have a valid driver’s license).

Preferred

Excellent communication (verbal and oral) skills to interact with end users at all levels, Person should know Dutch, French & English all three languages.
Comfortable to work in shift environment.
Need to provide on call support to users.
Valid driver’s license and ability to travel by car.

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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support engineer vacatures in mechelen, vlg

L1 Support Engineer, Mechelen - Belgium

IT Support Engineer (Graduate Programme)

Service Engineer Global Services & Support Imaging SLS BBIO Group (m/f/d)

Early Careers IT Support Engineer Programme

On-site & remote IT Support Engineer

IT Support Engineer Mobile/Onsite

Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)

IT Support Engineer - L1

Remote Support Engineer MA&TC

Third line support engineer

IT Support Engineer (Graduate Programme)

Support Engineer

IT Support/ System Engineer

Technical Support Engineer

Application Support Engineer Service

Freelance Support Engineer

Support Engineer Data

Senior Operations Support Engineer

Technical Support Engineer M/F/X

PMS Support Engineer

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