20 beste vacatures voor de functie van app in waterloo (nieuwe medewerkers gezocht)

(Fluent English) T3 Support Engineer (EU, Remote)
SupportYourApp —Brussel
- Maandag t/m vrijdag
- Thuiswerk
- Onderzoek
- Databases
- SQL
Snel solliciteren
19 uur
Roving PSSR
BIA group —Overijse
- ERP systemen
- Microsoft Office
- Bedrijfsontwikkeling
Customer Care & Development- Aftersales
BYD Europe —Brussel
- Verkoopervaring
- Klantenservice
- Bachelor
Sales Representative
Brink's Solutions Belgium —Groot-Bijgaarden
- CRM-systemen
- Microsoft Excel
- Verkoopervaring
- Pensioensparen
Android Developer
Expleo —Brussel
- Java
- ICT
Conseiller(ère) Commercial(e) Bancaire - Bruxelles
Solvus —Brussel
- Maandag t/m vrijdag
- Master
- Bachelor
- Organisatorische vaardigheden
- Opleidingsvergoeding CE
1 dag
Data Engineer
itsme® —Brussel
- Voltijds
- Hybride werken
- Computerwetenschappen
- Azure
- Informatica
Snel solliciteren
14 dagen
Administration Support
BEUMER Group —Zaventem
- Voltijds
- Engels
- Pensioensparen
Snel solliciteren
Brand Manager
Chiesi Farmaceutici —Zaventem
- Onderzoek
- Bachelor
- Communicatieve vaardigheden
.NET Cloud Developer
Sopra Steria —Brussel
- Voltijds
- Computerwetenschappen
- Azure
- Informatica
Snel solliciteren
Student job
MDHospitality —Brussel
- € 15,20 per uur
- Bediening
- Verkoopervaring
- Klantenservice
Snel solliciteren
2 dagen
Product Manager
AppTweak —Brussel
- Voltijds
- Hybride werken
- Master
- Secundair Onderwijs
- Bachelor
E-Commerce Internship
Louis Vuitton —Brussel
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Head of Security
Brink's Solutions Belgium —Groot-Bijgaarden
- Communicatieve vaardigheden
- Tankkaart
- GSM-vergoeding
Training & PR Intern - January 2027
Guerlain —Brussel
- Voltijds
- Microsoft Office
- Master
- Stage
Full stack developer
Reimagine —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Engels
Technieker
BEUMER Group —Brussel
- Weekendbeschikbaarheid
- Engels
- Secundair Onderwijs
- Pensioensparen
Snel solliciteren
Cyber Threat Intelligence Analyst
itsme® —Brussel
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Windows
Snel solliciteren
ICT Payroll Specialist
EGOV Select —Evere
- Microsoft Excel
- Oracle
- Engels
Research Engineer Intern (Multimodal LLM)
Tether Operations Limited —Brussel
- Voltijds
- Thuiswerk
- Computerwetenschappen
- Doctoraat
- Informatica

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van app in waterloo

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(Fluent English) T3 Support Engineer (EU, Remote)

SupportYourApp -
Brussel

Snel solliciteren

Vacaturegegevens

19 uur geleden

Kwalificaties

Onderzoek
Technische hulp
Databases
SQL
PHP
AWS
JavaScript
API's
GraphQL
TypeScript
Communicatieve vaardigheden
React Native
Debuggen

Volledige vacaturetekst

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;
Reproduce bugs across web admin consoles, mobile apps, and backend APIsl
Analyze logs, error traces, and metrics to identify root causes;
Query production databases (read-only) to validate data-related issues;
Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches;
Escalate complex issues to Engineering with clear documentation and findings;
Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;
Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;
Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

Excellent English skills (at least C1 for both spoken and written);
Experience in Technical Support, SRE, or Engineering, with strong troubleshooting and code-reading skills;
Strong SQL skills and experience with production-scale relational databases;
Working knowledge of PHP and/or JavaScript/TypeScript;
Familiarity with AWS or another cloud provider, including logs, services, and secrets;
Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;
Strong written communication skills and ability to document technical findings clearly;
Strong analytical thinking and research skills;
Ability to identify when an escalation to the Engineering team is required;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Will be a great plus:

Experience supporting a mobile app (React Native or similar);
Exposure to GraphQL and REST API debugging;
Experience with analytical/columnar databases (ClickHouse, BigQuery, etc.);
Prior experience in a company with a monolith-plus-services architecture, where issues often cross system boundaries;

Benefits:

Fixed schedule: Monday–Friday, 10:30 PM - 7AM GMT+10;
Opportunity to cooperate fully remotely from EU;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3F1

Snel solliciteren

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app vacatures in waterloo

(Fluent English) T3 Support Engineer (EU, Remote)

Roving PSSR

Customer Care & Development- Aftersales

Sales Representative

Android Developer

Conseiller(ère) Commercial(e) Bancaire - Bruxelles

Data Engineer

Administration Support

Brand Manager

.NET Cloud Developer

Student job

Product Manager

E-Commerce Internship

Head of Security

Training & PR Intern - January 2027

Full stack developer

Technieker

Cyber Threat Intelligence Analyst

ICT Payroll Specialist

Research Engineer Intern (Multimodal LLM)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van app in waterloo

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