20 beste vacatures voor de functie van first line support in brussels (nieuwe medewerkers gezocht)

Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)
Trusted Advisors —Brussel
- Bachelor
- ICT
- Tijdsbeheer
IT Support Specialist
Quanta —Brussel
- € 2.300 - € 2.900 per maand
- Windows
- Microsoft Office
- ICT
Snel solliciteren
1st Line Support Engineer
Serve 4 Glory —Leuven
- € 3.000 per maand
- Voltijds
- Ter plaatse
- Communicatieve vaardigheden
- GSM-vergoeding
- Pensioensparen
Belgium : Application Support Agent Junior - Freelance (REF18)
Trusted Advisors —Brussel
- Communicatieve vaardigheden
Data Center Technician
Digital Realty —Zaventem
- Voltijds
- Microsoft Excel
- Microsoft Office
- ICT
IT Support Engineer (Junior)
Inspired —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Windows
Medical Information & PV Officer
Chiesi Farmaceutici —Zaventem
- Bachelor
- Communicatieve vaardigheden
- Verpleegkunde
Delivery Station Team Lead
JINGDONG LOGISTICS (BELGIUM) —Anderlecht
- Weekendbeschikbaarheid
- Computervaardigheden
- Communicatieve vaardigheden
Snel solliciteren
IT Service Desk Specialist
Tomra —Leuven
- Vanaf € 47.000 per jaar
- Voltijds
- Engels
- Windows
- ICT
Snel solliciteren
Project and Services Assistant
EORTC —Brussel
- Voltijds
- Microsoft Excel
- Microsoft Outlook
- Onderzoek
3 dagen
Test Lead
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
Third line support engineer
Prodata Systems —Brussel
- Voltijds
- Windows
- Scripting
- ICT
HR Generalist
SMT Africa —Bruxelles Ixelles
- Vanaf € 3.500 per maand
- Voltijds
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vergoeding onkosten zakenreis
- Winstpremie
Snel solliciteren
IT Service Delivery Agent
Speos —Bruxelles Anderlecht
- Artificiële intelligentie
- Communicatieve vaardigheden
Employee Support Officer
skeyes —Steenokkerzeel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5 dagen
Conversational AI Specialist
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Master
- Bachelor
Policy Research Officer
European Cancer Organisation —Bruxelles Etterbeek
- Voltijds
- Onderzoek
- Ter plaatse
- Communicatieve vaardigheden
Snel solliciteren
Application Support Engineer Service
ITS Group S.A —Schaarbeek
- Verkoopervaring
- DevOps
- Engels
- Tankkaart
Supervisor II, Onsite Lab Operations Support
Avantor —Eigenbrakel
- Voltijds
- Microsoft Excel
- Microsoft Outlook
- Management
Logistics Functional Consultant W/M/X
Amaris Consulting —Waver
- Engels
- Master
10 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in brussels

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Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)

Trusted Advisors -
Brussel

Nu solliciteren

Vacaturegegevens

Kwalificaties

Incidentenbeheer
Projectcoördinatie
Bachelor
Telecommunicatie
ICT
Tijdsbeheer

Volledige vacaturetekst

Client : A leading telecom operator in Belgium

Mission:

The Fulfillment Coordinator is end - to -end responsible for the delivery of client Business products and services and provides, among other things, the necessary support, management, advice and access to internal and external customers.

Key Duties & Responsibilities:

Analyzing, checking and processing all deliveries, so that they can go through the predetermined process in a technically feasible manner and also support technicians and customers.
Preparing, defining and following up partial assignments to internal and external parties so that the agreements made, delivery times, SLAs are monitored or realized.
Continuously informing customers and other parties involved (internal and/or external) about the status, quality, progress of the tasks in order to optimize the cooperation between the services. He/she will represent the interests of Telenet in this respect.
Keeping the documentation regarding delivered lines and services up-to-date by means of the tools and databases provided for this purpose.
Consolidate and report lead times to internal and external customers in order to monitor on this basis whether the implementation process is running efficiently and in line with the agreed budgets and timings .
Analyzing the IT systems used and monitoring the processes, whereby incident management and its follow-up/escalation are a necessary part, to support future IT releases.

Business experience:

Have a good understanding of processes and supporting systems.
Ability to quickly familiarize yourself with new projects/IT systems and quickly build up new knowledge
Experience in coordinating and following up projects on a technical level and with a strong focus on quality and correct time management (eg for the division of tasks and determination of priorities).
Possess technical knowledge and an analytical ability to solve technical problems on current projects and orders.
Experience working in an environment with continuous customer contact
Being able to read and understand the customer in such a way that the needs can be responded to appropriately

Troubleshooting:

Checking tasks, activities and processes so that the requested product/service is delivered
Detecting and solving problems ( troubleshooting ) and taking into account how a problem fits within the broader picture (helicoper view)
Contribute to structural (out-of- the - box) improvement proposals to limit problems.
Carrying out feasibility checks (e.g. connectivity) and proposing corrections for this.
Participate in pool tasking or act as a back-up in case of follow-up and/or delivery of products and/or services
Dealing flexibly with changes that affect the process, timing, budget and/or quality.

Minimum requirements necessary to start in this position:

Secondary education or bachelor with 1 to 3 years of experience
Strong affinity for technical matters and the ability to absorb knowledge quickly.

Language requirements: English mandatory, FR/NL is an asset

Nice to have skills developed in the first months of this position:

Experience with network and/or telecom technology/terminology is a plus.

Location : Belgium

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Verfijn je zoekopdracht

first line support vacatures in brussels

Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)

IT Support Specialist

1st Line Support Engineer

Belgium : Application Support Agent Junior - Freelance (REF18)

Data Center Technician

IT Support Engineer (Junior)

Medical Information & PV Officer

Delivery Station Team Lead

IT Service Desk Specialist

Project and Services Assistant

Test Lead

Third line support engineer

HR Generalist

IT Service Delivery Agent

Employee Support Officer

Conversational AI Specialist

Policy Research Officer

Application Support Engineer Service

Supervisor II, Onsite Lab Operations Support

Logistics Functional Consultant W/M/X

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in brussels

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