20 beste vacatures voor de functie van support engineer (24/7) in brussels, bru (nieuwe medewerkers gezocht)

L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
IT Support Engineer - L1
Avaso Technology Solutions —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
- Klantenservice
Support Engineer Radio
skeyes —Steenokkerzeel
- Waakdienst
- Engels
- Analytisch vermogen
- ICT
8 dagen
Support Engineer L2 H/F
Consort Group —Bruxelles Ixelles
- € 32.000 - € 38.000 per jaar
- Hybride werken
- Tweetalig
- Azure
- Windows
Snel solliciteren
4 dagen
Remote Support Engineer MA&TC
Philips —Brussel
- Voltijds
- Engels
- Windows
- SQL
IT Support Engineer Mobile/Onsite
Computacenter —Zaventem
- Windows
- Administratieve ervaring
- ICT
CAD Support Engineer
ICsense —Leuven
- CAD
- Master
- Bachelor
Application Support System Engineer Service
Entico —Brussel
- Waakdienst
- DevOps
- Engels
- Windows
Application Support Engineer Service
ITS Group S.A —Schaarbeek
- Verkoopervaring
- DevOps
- Engels
- Tankkaart
Third line support engineer
Prodata Systems —Brussel
- Voltijds
- Windows
- Scripting
- ICT
1st Line Support Engineer
Serve 4 Glory —Leuven
- € 3.000 per maand
- Voltijds
- Ter plaatse
- Communicatieve vaardigheden
- GSM-vergoeding
- Pensioensparen
Support Engineer – Network Monitoring & Observability
Simac —Heverlee
- Waakdienst
- Engels
- Bureau
- Master
Technical Support Engineer M/F/X
Socomec Group —Jette
- Voltijds
- Verkoopervaring
- Salesforce
- ERP systemen
Support Engineer Data
skeyes —Steenokkerzeel
- Engels
- Master
- Communicatieve vaardigheden
8 dagen
IT Support Engineer - Office Based
IQVIA —Zaventem
- Voltijds
- Klantenservice
- Windows
- Microsoft Office
14 dagen
Technical Support Engineer
Chemelex —Leuven
- Voltijds
- AutoCAD
- Klantenservice
- Salesforce
Snel solliciteren
Application Support Engineer Linux / Windows (H/F)
Consort Group —Bruxelles Ixelles
- Waakdienst
- Klantenservice
- Engels
- Windows
Snel solliciteren
1 dag
Customer Support Engineer
KLA —Leuven
- Voltijds
- Secundair Onderwijs
- Bachelor
- Ter plaatse
Freelance Support Engineer
BLR Consultancy —Brussel
- Engels
- Windows
- Microsoft Office
- Tankkaart
Early Careers IT Support Engineer Programme
Computacenter —Zaventem
- Azure
- Microsoft Office
- Communicatieve vaardigheden

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L1 Support Engineer, Mechelen - Belgium

Infosys -
Mechelen

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Vacaturegegevens

Kwalificaties

Frans
SCCM
Windows
Analytisch vermogen
IT-support
DNS
ICT
Intune
VPN

Volledige vacaturetekst

Technology – L1 Support Engineer
Location – Mechelen - Belgium

We are looking for a motivated and customer-oriented IT L1 Support Technician to join our dynamic IT team in Mechelen. As the first point of contact for our users, you will play a vital role in delivering prompt and effective technical assistance, ensuring seamless IT operations and a positive user experience. Your responsibilities will include triaging, diagnosing, and resolving basic to moderately complex hardware, software, and network issues, while escalating more complex problems to higher-level support as needed.

Required

2+ years experience providing onsite support in an enterprise environment.
Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
Respond to service desk requests and fulfil them promptly.
Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
Log, categorize, and prioritize support requests accurately and efficiently.
Perform password resets and account unlock procedures.
Basic Knowledge in SCCM, Intune and Jamfpro for managing devices.
Hands on feet support for Laptop/Desktop, Printer, networking and Installation of OS, Outlook configuration.
Hardwar Troubleshooting.
Software Installation & Troubleshooting.
Strong working knowledge of Windows 11, MAC’s. MAC Knowledge is mandatory.
Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies.
Follow up on outstanding tickets and ensure timely communication with users regarding their issue status.
Maintain accurate records of support interactions, resolutions, and escalations within the ticketing system.
Ability to self-motivate and possess a strong desire to learn new technologies and share knowledge.
Travel independently to various shop locations by car (must have a valid driver’s license).

Preferred

Excellent communication (verbal and oral) skills to interact with end users at all levels, Person should know Dutch, French & English all three languages.
Comfortable to work in shift environment.
Need to provide on call support to users.
Valid driver’s license and ability to travel by car.

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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support engineer (24/7) vacatures in brussels, bru

L1 Support Engineer, Mechelen - Belgium

IT Support Engineer - L1

Support Engineer Radio

Support Engineer L2 H/F

Remote Support Engineer MA&TC

IT Support Engineer Mobile/Onsite

CAD Support Engineer

Application Support System Engineer Service

Application Support Engineer Service

Third line support engineer

1st Line Support Engineer

Support Engineer – Network Monitoring & Observability

Technical Support Engineer M/F/X

Support Engineer Data

IT Support Engineer - Office Based

Technical Support Engineer

Application Support Engineer Linux / Windows (H/F)

Customer Support Engineer

Freelance Support Engineer

Early Careers IT Support Engineer Programme

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