At ILIAS Solutions, technology supports work with real-world impact. We develop mission-critical defense logistics and asset-management software used by defense organizations worldwide to improve asset visibility, operational readiness, maintenance, logistics and decision-making. By bringing strategic, tactical and operational data together in one integrated environment, our platform helps customers reduce complexity and make confident, timely decisions.
For ILIAS to continue building and delivering mission-critical technology, our internal IT foundation needs to be secure, resilient, well-structured and ready to scale. As Internal IT Manager, you define, deliver and continuously improve the organization’s IT services, infrastructure, digital workplace and technology platforms. Your work ensures that employees, developers and business teams can rely on secure, scalable and efficient technology every day, while helping ILIAS continue to grow in a controlled and compliant way.
The role sits at the intersection of business objectives, technology strategy, security governance and operational execution. Security governance remains with the CISO and security organization, while you ensure that compliant technology services are implemented, operated and continuously improved. That means staying close enough to the technical landscape to understand what needs to change, and close enough to the business to determine what will create the most impact for the teams who build, support and grow ILIAS.
ILIAS develops software for demanding defense and security environments, and the people behind that work depend on reliable technology every day. As the Internal IT Manager, you own the internal technology foundation that enables ILIAS to keep building, delivering and supporting mission-critical solutions. By strengthening infrastructure, cloud services, endpoints, identity platforms and digital workplace tools, you help colleagues across Belgium, the Netherlands, Denmark and the United States work with fewer disruptions, better collaboration and greater trust in the systems they rely on.
As Internal IT Manager, you will shape the internal IT foundation that enables ILIAS to grow, innovate and operate securely. Your mission covers strategy, infrastructure, automation, digital workplace, developer enablement, operational excellence, security implementation and supplier management.
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Translate the IT vision into annual roadmaps, investment plans and clear priorities that guide day-to-day execution.
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Define target architectures for endpoints, servers, cloud services, identity and developer platforms.
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Align IT capabilities with business growth, product innovation and operational needs.
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Drive digital transformation, infrastructure modernization and technology improvement initiatives.
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Use your infrastructure knowledge to guide decisions, challenge proposals and set direction without needing to be hands-on in every tool.
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Collaborate with IFED IT in the USA to identify synergies, align where relevant and strengthen the broader technology foundation across the organization.
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Own the availability, performance and reliability of internal IT services.
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Establish measurable service KPIs and continuous improvement programs.
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Standardize documentation, incident management, change management, problem management and day-to-day operational processes.
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Bring structure and maturity to internal IT while staying close enough to the operational reality to remove blockers and support the team.
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Lead an automation-first approach across internal IT.
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Reduce recurring manual work through automation, self-service platforms and workflow improvements that make IT services faster, more consistent and easier to scale.
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Introduce configuration-as-code and infrastructure-as-code principles where they add value.
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Drive endpoint, server and cloud automation initiatives.
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Explore AI and workflow automation where they create practical business or operational value.
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Identify automation opportunities across infrastructure, endpoint management, service delivery and employee self-service.
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Deliver a modern digital workplace for office workers, developers and traveling employees.
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Own the endpoint strategy for Windows, macOS and mobile devices.
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Ensure smooth onboarding, productivity tooling and collaboration platforms.
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Improve the employee experience through workplace services and self-service capabilities that are easy to use and reliable.
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Help developers work efficiently in secure, frictionless environments that support productivity without compromising compliance.
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Support Windows, Linux, WSL, Docker and cloud-native development platforms.
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Partner with Product Engineering to continuously improve developer onboarding, environment provisioning and day-to-day working experience.
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Manage hybrid infrastructure environments and ensure services are scalable, resilient and maintainable.
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Drive adoption of Linux and cloud-native platforms where appropriate.
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Oversee backup, disaster recovery and business continuity capabilities.
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Make informed architectural, operational and vendor decisions based on a strong understanding of current infrastructure technologies.
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Implement security controls defined by the Security Office.
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Ensure secure operation of identity, endpoint and infrastructure platforms.
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Support ISO, NIS2, CMMC, DFARS and other compliance initiatives.
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Ensure controls are operational, measurable and auditable.
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Act as the primary partner of the CISO for operational security implementation.
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Manage strategic technology partners and managed service providers.
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Optimize licensing, contracts and vendor performance.
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Govern service quality and ensure technology partners deliver value.
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Manage the internal IT budget and ensure technology investments, licensing, contracts and vendor partnerships are aligned with business priorities and long-term value.
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Make sure technology investments are aligned with business outcomes.
As Internal IT Manager, you translate business objectives into clear technology roadmaps, improve reliability through measurable outcomes, reduce manual work through automation and embed security by design in day-to-day operations.
You will lead a current internal IT team of four full-time employees, with plans to grow the team further as the organization continues to scale. You bring clarity, structure and direction while helping the team develop its capabilities and maturity.
You also lead, coach and further develop the internal IT team and external partners with confidence, clarity and ownership. You create structure, set priorities and move comfortably between strategic priorities and detailed technical or operational discussions.
The ideal candidate brings the experience and confidence to guide direction, support the team and stay close to the technical reality behind the work. You understand modern technologies well enough to make strong architectural, operational and vendor decisions, without needing to be hands-on in every tool.
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Several years of proven experience as an Internal IT Manager, preferably in infrastructure-heavy, complex or regulated environments.
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Strong understanding of infrastructure, cloud, endpoint, identity, security operations, automation and modern workplace technologies.
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Strong people leadership skills, with the ability to guide, grow and structure a team.
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Confident communicator who can interact with business stakeholders, technical teams, Security, Product Engineering and external partners.
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A pragmatic automation mindset and a strong drive to simplify operational work.
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Ability to keep strategic overview while being comfortable discussing technical and operational details.
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Minimum C1 level in Dutch and English, both spoken and written.
At ILIAS, your leadership will help shape the internal technology foundation of a growing company with a clear mission. You will have the opportunity to influence technology direction, drive modernization initiatives and further mature the internal IT organization. From automation and operational excellence to developer enablement and digital workplace innovation, your decisions will have a visible impact across the business and help teams work more effectively every day.
You will build on an existing foundation while helping define what the next stage of internal IT looks like at ILIAS. The role offers a unique combination of strategic influence and practical impact: the opportunity to shape long-term direction while seeing the results of your decisions reflected in the day-to-day experience of employees, developers and business stakeholders.
In an environment where reliability, security and innovation truly matter, you will have the autonomy to drive meaningful improvements, strengthen the team and leave a lasting mark on the future of internal It at ILIAS.
Automation
70-80% reduction of recurring manual activities
Endpoint Management
>95% compliance and patching success
Availability
>99.9% availability of critical services
Security
Critical vulnerabilities remediated within target SLA
User Experience
Continuous improvement in employee satisfaction
Developer Enablement
Reduced developer onboarding and environment provisioning time
Operational Excellence
Reduction in incidents and operational effort
Ready to shape the future of internal IT at ILIAS? Join us in building a secure, resilient and highly automated technology environment that enables our teams to innovate, grow and deliver mission-critical solutions worldwide. If you are excited by the opportunity to influence technology direction, lead meaningful change and make a lasting impact, we would love to hear from you. Apply today or contact Robyne Tops at
[email protected] for more information.
In defence operations, timing and reliable information shape every decision. Many organizations still rely on fragmented systems, limiting visibility and slowing execution. ILIAS Solutions connects logistics, maintenance, and operations into one integrated platform. This creates a single source of truth and enables teams to act on real time data across strategic, operational, and tactical levels. Large volumes of operational data move continuously between systems. This data reflects maintenance cycles, logistics flows, and asset readiness. Accuracy and consistency directly impact operational outcomes.
