20 beste vacatures voor de functie van regional operational in brussels, bru (nieuwe medewerkers gezocht)

Regional Customer Excellence Manager
Stanley/Stella —Oudergem
- Voltijds
- Management
- Verkoopervaring
- Klantenservice
Regional Operational Controller
MediaMarkt Benelux —Strombeek-Bever
- Voltijds
- Verkoopervaring
- Engels
- Analytisch vermogen
Snel solliciteren
Customer Service & Logistics Specialist (Dutch speaker)
Campari Group —Brussel
- Microsoft Excel
- Klantenservice
- Engels
Customer Logistics Coordinator (F/M/X)
Solvay —Brussel
- € 3.600 - € 4.600 per maand
- Deeltijds
- Hybride werken
- Microsoft Office
- Analytisch vermogen
- Bachelor
- Taalopleiding voorzien
- Levensverzekering
6 dagen
Senior Specialist Customs Compliance EMEA
Ansell —Brussel
- Voltijds
- Hybride werken
- ERP systemen
- Analytisch vermogen
- Bachelor
Regional Service Management Lead
Freshfields —Brussel
- Vanaf € 100.000 per jaar
- Voltijds
- Onderzoek
- ICT
- Managementervaring
Demand Controller - Europe (M, F, X)
Lubrizol —Bruxelles Auderghem
- Voltijds
- Verkoopervaring
- ERP systemen
- Engels
Technical Facility Manager & Prevention Advisor
Inspired —Brussel
- Voltijds
- Management
- HVAC
- Personeelswerving
- Opleidingsvergoeding CE
(Senior) Consultant - Public Sector (EU Institutions) (Ref. : 2026-1415) - Advisor
KPMG —Zaventem
- Voltijds
- Engels
- Master
- Bedrijfsontwikkeling
- Thuiswerkopties
Recruiting Manager (8 month FTC)
Boston Consulting Group —Brussel
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Management
OTC, MD & IP Support Analyst EMEA
Terumo —Leuven
- Microsoft Excel
- Salesforce
- ERP systemen
General Manager, Uber Eats, Belgium
Uber —Brussel
- Voltijds
- Managementervaring
- Communicatieve vaardigheden
Enterprise Security Manager - Crisis and Resilience
Umicore —Brussel
- Engels
- Master
- Analytisch vermogen
Senior Business Consultant Mobility
Sopra Steria —Machelen
- Voltijds
- Hybride werken
- Tweetalig
Snel solliciteren
Payroll Specialist, Belgium
AbbVie —Waver
- Voltijds
- Thuiswerk
- Financiën
- Bachelor
- Accountancy
Manager of Provider Invoice Management
Allianz —Brussel
- Voltijds
- Engels
- Financiën
- Bachelor
Global Process Owner (GPO) - Plan-to-Distribute | Manufacturing, Release & Distribution
UCB —Anderlecht
- Engels
- Productie
- Managementervaring
Regional Head of Travel, Health, IT & Cyber (THIC)
Redion —Brussel
- Voltijds
- Engels
- Master
- Agile
O2C Credit Management Director
Carrefour —Zaventem
- Voltijds
- Tweetalig
- Analytisch vermogen
- Organisatorische vaardigheden
- GSM-vergoeding
Senior Payroll Specialist
Merito —Waterloo
- Vanaf € 5.500 per maand
- Microsoft Excel
- Microsoft Office
- Financiën
- Tankkaart

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Regional Customer Excellence Manager

Stanley/Stella
Oudergem

Nu solliciteren

Vacaturegegevens

Voltijds

Kwalificaties

Frans
Management
Verkoopervaring
Klantenservice
ERP systemen
Engels
Verkoopbinnendienst
Teammanagement
B2B
ICT
Artificiële intelligentie
Managementervaring

Volledige vacaturetekst

Your purpose at Stanley/Stella

As Regional Customer Excellence Manager, your mission is to lead, structure, and elevate the Customer Care & Inside Sales organisation across the BNL, Nordics, CEE, and UK markets, in close collaboration with the General Managers.

You play a central role in the Glocal Customer Excellence transformation, by bringing Customer Care and Inside Sales teams into a coherent regional model strengthening proximity to the markets, accountability, and commercial alignment.

Beyond operational leadership, you contribute to building a high-performing, customer-centric and commercially driven organisation, aligned with Stanley/Stella’s long-term ambitions.

In short: you turn customer operations into a real growth driver.

Your role and impact

1. Regional Operations Leadership

Lead and develop a regional Customer Excellence organisation of 10+ FTEs across Brussels and Birmingham
Drive sales performance, operational efficiency, team engagement, and service quality
Ensure strong alignment with regional priorities, customer expectations, and commercial objectives
Create a culture of ownership, accountability, and continuous improvement

2. Organisational Transformation & Change Management

Support the implementation of Stanley/Stella’s Glocal Customer Excellence model
Contribute to the shift toward a more integrated and scalable regional organisation
Bring structure, clarity, and consistency during transformation phases
Act as a key link between local teams and central strategy
Travel regularly to Birmingham to ensure alignment and proximity with teams

3. Customer Experience & Process Improvement

Contribute to the optimisation of Order-to-Cash and end-to-end customer processes
Identify and address customer pain points and operational inefficiencies
Work cross-functionally with: Customer Excellence Managers ; Process Experts ; IT and Logistics teams
Drive improvements that enhance both efficiency and customer satisfaction

4. Commercial Support & Strategic Collaboration

Partner with General Managers to support regional commercial strategies and priorities
Ensure proactive follow-up on accounts and identify growth opportunities
Support Sales teams with: lead qualification, onboarding, cross-sell & upsell opportunities
Join key customer meetings to: strengthen relationships, ensure consistency of the customer experience and bring field insights back internally

5. Strategic Projects & Innovation

Support the deployment and adoption of strategic tools (CRM, ERP, webshop, AI initiatives)
Contribute to Customer Excellence roadmap and transformation projects
Promote innovation, digital adoption, and best practices across teams
Actively support the evolution toward a more data-driven and proactive organisation

About you

7–10+ years of experience in Customer Service, Inside Sales, Sales Support or B2B operations, including team management
Experience in multi-market environments and exposure to transformation or change management
Strong customer-centric mindset combined with commercial awareness
Solid understanding of Order-to-Cash processes
Experience with ERP / CRM environments and interest in digital tools and innovation (including AI)
Strong leadership and stakeholder management skills with a hands-on, structured approach
Fluent in English; French and/or Dutch are strong assets
Willingness to travel regularly to the UK (minimum 4 days/month)

About us

Founded in 2012, Stanley/Stella has become Europe’s leading brand for premium and sustainable blank apparel. Our mission is simple yet ambitious: to redefine how responsible fashion is made, distributed and experienced.

We combine contemporary design with uncompromising quality and a deeply embedded commitment to sustainability. Every choice, from the fabrics we select to the long-term partnerships we build, reflects our belief that doing better is not optional; it is essential.

At Stanley/Stella, excellence is not a slogan. It is our way of working. We operate with transparency, respect and an entrepreneurial spirit that empowers every team member to make an impact. Together we are shaping a more conscious and inspiring future for our industry and for everyone who wears our products.

Join a company that leads by example, grows with purpose and creates change that lasts.

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Verfijn je zoekopdracht

regional operational vacatures in brussels, bru

Regional Customer Excellence Manager

Regional Operational Controller

Customer Service & Logistics Specialist (Dutch speaker)

Customer Logistics Coordinator (F/M/X)

Senior Specialist Customs Compliance EMEA

Regional Service Management Lead

Demand Controller - Europe (M, F, X)

Technical Facility Manager & Prevention Advisor

(Senior) Consultant - Public Sector (EU Institutions) (Ref. : 2026-1415) - Advisor

Recruiting Manager (8 month FTC)

OTC, MD & IP Support Analyst EMEA

General Manager, Uber Eats, Belgium

Enterprise Security Manager - Crisis and Resilience

Senior Business Consultant Mobility

Payroll Specialist, Belgium

Manager of Provider Invoice Management

Global Process Owner (GPO) - Plan-to-Distribute | Manufacturing, Release & Distribution

Regional Head of Travel, Health, IT & Cyber (THIC)

O2C Credit Management Director

Senior Payroll Specialist

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van regional operational in brussels, bru

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