20 Beste vacatures voor de functie van progress (nieuwe medewerkers gezocht)

Team Manager Customer Experience
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
Beauty Advisor Engagement Specialist
Chanel —Brussel
- Voltijds
- Microsoft Excel
- Engels
- Bachelor
11 dagen
Freight Forwarder Import
CEVALogistics —Antwerpen
- Voltijds
- Microsoft Office
- Bachelor
- Communicatieve vaardigheden
Reservation Agent
Dolce by Wyndham La Hulpe Brussels —La Hulpe
- Voltijds
- Microsoft Excel
- Microsoft Outlook
- Engels
9 dagen
Customer Relationship Manager – Healthcare Advanced Materials (m/f/d)
DuPont —Eigenbrakel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1 dag
Brand Manager Risk Prevention Benelux
HARTMANN —Saintes
- Microsoft Powerpoint
- Tweetalig
- Microsoft Excel
- Tankkaart
Business Analyst
SII Belgium —Brussel-Hoofdstad
- Databases
- SQL
- Projectmanagement
Service Delivery Manager (m/w/d)
Everience Benelux —Antwerpen
- Voltijds
- Hybride werken
- Management
- Master
- Projectmanagement
Snel solliciteren
Senior Claims Handler (m/f/d)
Allianz —Antwerpen
- € 93.600 - € 124.800 per jaar
- Deeltijds
- Microsoft Excel
- Machine learning
- Artificiële intelligentie
Regional Support Technician
BYD Europe —Brussel
- Voltijds
- Hybride werken
- Communicatieve vaardigheden
Strategic Buyer Works
Elia —Brussel
- Microsoft Office
- Master
- Secundair Onderwijs
Stock Management & Back-of-House Internship
Chanel —Brussel
- Voltijds
Extended Producer Responsibility (EPR) & Circularity Manager
Levi Strauss & Co. —Elsene
- € 248.000 - € 337.400 per jaar
- Deeltijds
- Hybride werken
- Analytisch vermogen
- Projectmanagement
- Bachelor
Snel solliciteren
JOB | Assistent Project Manager | Arendonk
Smulders —Arendonk
- Voltijds
- Engels
- Master
- Civiele techniek
Project and Service Management Assistant
Spektrum —Brussel-Hoofdstad
- Microsoft Excel
- ERP systemen
- Administratieve ervaring
Snel solliciteren
Sales Team Lead – Flanders
Silverfin —Gent
- € 84.150 - € 113.850 per jaar
- CRM-systemen
- Verkoopervaring
- Artificiële intelligentie
Experienced Clinical Research Associate, Multi-Sponsor, Belgium
IQVIA —Zaventem
- Voltijds
- Onderzoek
- Microsoft Office
- Master
Customer Service Representative
Amcor —Gent
- Voltijds
- Microsoft Excel
- ERP systemen
- Engels
REQUEST FOR PROPOSALS: REVIEW OF THE WWF GLOBAL CORPORATE ENGAGEMENT FUNCTION
WWF-België —Brussel
12 dagen
Manager, Marketing Operations & Activations
VF Corporation —Berchem
- € 58.464 - € 73.080 per jaar
- Vakantiejob
- Marketing
- Master
- Projectmanagement
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van progress

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

progress jobs near

Vacatures voor een Project Manager in Brussel-Hoofdstad

Vacatures voor een Freight Forwarder in Antwerpen

Vacatures voor een Beauty Advisor in Brussel

Vacatures voor een Brand Manager in Limburg (provincie)

Vacatures voor een Brand Manager in Antwerpen

Vacatures voor een Brand Manager in Diegem

Vacatures voor een Key Account Manager in Antwerpen (provincie)

Vacatures voor een Brand Manager in Aalter Lotenhulle

Vacatures voor een Retail Manager in Gent

Vacatures voor een Producer, Media, Tv, Film in Antwerpen

Vacatures voor een Video Producer in Brussels

Vacatures voor een Producer, Media, Tv, Film in Gent

Vacatures voor een Project Manager in Gent

Vacatures voor een Store Manager in Oostende

Vacatures voor een Operations Manager in Gent

Vacatures voor een Production Manager in Limburg (provincie)

Vacatures voor een Project Manager in Limburg (provincie)

Vacatures voor een Project Manager in Tournai

Vacatures voor een Project Manager in Antwerpen (provincie)

Vacatures voor een Business Analyst in Brussels

Team Manager Customer Experience

Telenet -
Mechelen

Nu solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Ecocheques
Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering

Kwalificaties

Master
B2B
Managementervaring
Nederlands

Volledige vacaturetekst

Working in the Customer Experience Team

As a Team Manager Customer Experience , you join the CVP & CX cluster within the Business Solutions Tribe. The cluster shapes the customer value proposition for Business Solutions and sets the ambition for the Customer Experience we want to offer. Within the cluster, the CX Team sets the strategic direction for customer journeys and user experience, makes sure customer feedback and performance actually influence decisions and runs the improvement initiatives that turn ambition into something customers can feel.

You report to the Director CVP & CX and work closely with senior stakeholders in Product & Journey, Commercial, Delivery & Services and Operations. You help shape priorities and trade-offs at tribe and cluster level and make sure customer impact is genuinely part of the conversation when business decisions are made.

It is a fast-moving environment. Priorities shift, stakeholders pull in different directions, and decisions often have to be made without the full picture. You bring clarity, focus and a steady drive to deliver real impact for customers.

Your responsibilities as a Team Manager Customer Experience

CX vision & strategy - You define and own the CX vision and strategy for Business Solutions. You translate business priorities into CX direction, position CX as a driver of business value, and defend it at leadership level.
CX improvement program - You define and steer a structured improvement program aimed at significantly improving customer experience in the short and mid term. You prioritise based on KPIs, feedback and journey performance, negotiate commitment from Product, Commercial, Delivery & Services and Operations, and escalate when progress stalls.
People leadership - You lead a multidisciplinary CX team, set priorities and focus, allocate capacity, and build a capability that is credible and sought after.
CX governance mandate - You define what CX governance must achieve — customer impact in decisions, feedback driving improvement, journeys as management instruments, CX embedded in performance systems. You set expectations and intervene where governance is not landing.
Authority and decision rights - You decide on CX priorities, focus areas and trade-offs. You define the CX position in cross-functional conflicts. You set the bar for CX governance and you ensure customer impact is explicitly weighed in decisions.

Our Ideal Team Manager Customer Experience

Strategic CX leadership combined with operating model and transformation experience
Master degree (or equivalent) and 8+ years in CX, strategy or transformation in complex B2B environments, minimum 3 years in a leadership role.
You are the face of CX towards leadership, tribe leads and senior stakeholders. You are able to build coalitions, negotiate priorities and manage the tension between customer ambition and organisational reality.
Strong conceptual thinker - you are comfortable with ambiguity, able to set direction without complete information.
Decisive - you take positions, make trade-offs and stand behind them.
Lead through influence and credibility across Product, Commercial, Delivery & Services and Operations.
Strong communicator at leadership level — able to build narratives and convince senior stakeholders.
People leadership maturity — coaching and challenging a senior, multidisciplinary team.
Fluent in Dutch and English, spoken and written.

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay , you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
Meal vouchers and eco vouchers
Telework allowance or net expense allowance
Mobile phone, mobile subscription, laptop, and employee discounts
Collective bonus and individual bonus (aligned with your performance)
Hospitalization insurance (including an ambulatory plan) and group insurance
20 days of paid leave and 12 compensatory days off

We value your ongoing development , investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together . We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?
Do you see a match with our position as a Team Manager Customer Experience? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.

Nu solliciteren

Verfijn je zoekopdracht

progress vacatures

Team Manager Customer Experience

Beauty Advisor Engagement Specialist

Freight Forwarder Import

Reservation Agent

Customer Relationship Manager – Healthcare Advanced Materials (m/f/d)

Brand Manager Risk Prevention Benelux

Business Analyst

Service Delivery Manager (m/w/d)

Senior Claims Handler (m/f/d)

Regional Support Technician

Strategic Buyer Works

Stock Management & Back-of-House Internship

Extended Producer Responsibility (EPR) & Circularity Manager

JOB | Assistent Project Manager | Arendonk

Project and Service Management Assistant

Sales Team Lead – Flanders

Experienced Clinical Research Associate, Multi-Sponsor, Belgium

Customer Service Representative

REQUEST FOR PROPOSALS: REVIEW OF THE WWF GLOBAL CORPORATE ENGAGEMENT FUNCTION

Manager, Marketing Operations & Activations

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van progress

Related Searches

Zoek vacatures in meer locaties

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden