20 Beste vacatures voor de functie van progress (nieuwe medewerkers gezocht)

Team Manager Customer Experience
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
Start-up Team Manager - Europe
Thermo Fisher Scientific —Werk van thuis
- Weekendbeschikbaarheid
- Thuiswerk
- Onderzoek
- Projectmanagement
- Bachelor
8 dagen
Junior Business Consultant - Adfinity
EASI SA —Nijvel
- Microsoft Excel
- Master
- Databases
Learning & Development Crew Specialist
Allseas —Essen
- Microsoft Excel
- Engels
- Microsoft Office
Intern Administrative Support - Daily Banking Private Individuals
ING —Ottignies-Louvain-la-Neuve
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5 dagen
Commercial Traineeship Track Belgium
Samsung —Diegem
- € 2.750 per maand
- Voltijds
- Verkoopervaring
- Master
- Analytisch vermogen
VIE_Analyste Environnement & Santé (Environmental & One Health Analyst)
UCB —Anderlecht
- Engels
- Microsoft Office
- Master
Senior Site Activation Specialist - Sponsor dedicated - Belgium
Syneos - Clinical and Corporate - Prod —Werk van thuis
- Voltijds
- Thuiswerk
- Onderzoek
- Bachelor
Junior Project Coordinator | Life Sciences
Capgemini Sogeti —Diegem
- Engels
- Master
- Projectmanagement
Project Officer Cyber (Operations and operational validation)
European Defense Agency —Brussel
- € 8.911,48 per maand
- Computerwetenschappen
- Informatica
- Systeem ontwerpen
Market Development Analyst - Graduate Programme
Sibelco —Dessel
- Microsoft Powerpoint
- Microsoft Excel
- Onderzoek
Snel solliciteren
(Senior) Manager Organization Transformation - Future Organization
Deloitte —Zaventem
- Deeltijds
- Engels
- Bedrijfsontwikkeling
- Analytisch vermogen
Program Manager, DCOps Spares Readiness
Google —Saint-Ghislain
- € 76.000 - € 100.000 per jaar
- PMP
- ERP systemen
- Bachelor
2 dagen
Health Economics and Outcomes Research (HEOR) Manager
Novartis —Vilvoorde
- € 66.300 - € 123.100 per jaar
- Voltijds
- Microsoft Excel
- Communicatieve vaardigheden
Project Producer
Creneau International nv —Hasselt België
- Voltijds
- Projectmanagement
- Bouw
- GSM-vergoeding
Snel solliciteren
Senior Salesforce Analyst
Elwood Roberts —Aalst
- € 60.000 - € 85.000 per maand
- Verkoopervaring
- Salesforce
- Projectmanagement
Snel solliciteren
Extended Producer Responsibility (EPR) & Circularity Manager
Levi Strauss & Co. —Elsene
- € 248.000 - € 337.400 per jaar
- Deeltijds
- Hybride werken
- Analytisch vermogen
- Projectmanagement
- Bachelor
Snel solliciteren
Brand Manager Risk Prevention Benelux
HARTMANN —Saintes
- Microsoft Powerpoint
- Tweetalig
- Microsoft Excel
- Tankkaart
Customer Service Representative
Amcor —Gent
- Voltijds
- Microsoft Excel
- ERP systemen
- Engels
Experienced Clinical Research Associate, Multi-Sponsor, Belgium
IQVIA —Zaventem
- Voltijds
- Onderzoek
- Microsoft Office
- Master

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van progress

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

progress jobs near

Vacatures voor een Producer, Media, Tv, Film in Antwerpen

Vacatures voor een Video Producer in Brussels

Vacatures voor een Producer, Media, Tv, Film in Gent

Vacatures voor een Brand Manager in Limburg (provincie)

Vacatures voor een Brand Manager in Antwerpen

Vacatures voor een Brand Manager in Diegem

Vacatures voor een Key Account Manager in Antwerpen (provincie)

Vacatures voor een Brand Manager in Aalter Lotenhulle

Vacatures voor een Retail Manager in Gent

Vacatures voor een Team Leader in Henegouwen

Vacatures voor een Team Leader in Antwerpen (provincie)

Vacatures voor een Team One in Liège (province)

Vacatures voor een Team Leader in Louvain La Neuve

Vacatures voor een Team Leader in Gent

Vacatures voor een Customer Service in Namen (provincie)

Vacatures voor een Customer Service Representative in Veltem Beisem

Vacatures voor een Customer Service Representative in Brussel

Vacatures voor een Customer Service Representative in Brucargo

Vacatures voor een Customer Service Representative in Brussels

Vacatures voor een Business Analyst in Luik (provincie)

Team Manager Customer Experience

Telenet -
Mechelen

Nu solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Ecocheques
Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering

Kwalificaties

Master
B2B
Managementervaring
Nederlands

Volledige vacaturetekst

Working in the Customer Experience Team

As a Team Manager Customer Experience , you join the CVP & CX cluster within the Business Solutions Tribe. The cluster shapes the customer value proposition for Business Solutions and sets the ambition for the Customer Experience we want to offer. Within the cluster, the CX Team sets the strategic direction for customer journeys and user experience, makes sure customer feedback and performance actually influence decisions and runs the improvement initiatives that turn ambition into something customers can feel.

You report to the Director CVP & CX and work closely with senior stakeholders in Product & Journey, Commercial, Delivery & Services and Operations. You help shape priorities and trade-offs at tribe and cluster level and make sure customer impact is genuinely part of the conversation when business decisions are made.

It is a fast-moving environment. Priorities shift, stakeholders pull in different directions, and decisions often have to be made without the full picture. You bring clarity, focus and a steady drive to deliver real impact for customers.

Your responsibilities as a Team Manager Customer Experience

CX vision & strategy - You define and own the CX vision and strategy for Business Solutions. You translate business priorities into CX direction, position CX as a driver of business value, and defend it at leadership level.
CX improvement program - You define and steer a structured improvement program aimed at significantly improving customer experience in the short and mid term. You prioritise based on KPIs, feedback and journey performance, negotiate commitment from Product, Commercial, Delivery & Services and Operations, and escalate when progress stalls.
People leadership - You lead a multidisciplinary CX team, set priorities and focus, allocate capacity, and build a capability that is credible and sought after.
CX governance mandate - You define what CX governance must achieve — customer impact in decisions, feedback driving improvement, journeys as management instruments, CX embedded in performance systems. You set expectations and intervene where governance is not landing.
Authority and decision rights - You decide on CX priorities, focus areas and trade-offs. You define the CX position in cross-functional conflicts. You set the bar for CX governance and you ensure customer impact is explicitly weighed in decisions.

Our Ideal Team Manager Customer Experience

Strategic CX leadership combined with operating model and transformation experience
Master degree (or equivalent) and 8+ years in CX, strategy or transformation in complex B2B environments, minimum 3 years in a leadership role.
You are the face of CX towards leadership, tribe leads and senior stakeholders. You are able to build coalitions, negotiate priorities and manage the tension between customer ambition and organisational reality.
Strong conceptual thinker - you are comfortable with ambiguity, able to set direction without complete information.
Decisive - you take positions, make trade-offs and stand behind them.
Lead through influence and credibility across Product, Commercial, Delivery & Services and Operations.
Strong communicator at leadership level — able to build narratives and convince senior stakeholders.
People leadership maturity — coaching and challenging a senior, multidisciplinary team.
Fluent in Dutch and English, spoken and written.

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay , you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
Meal vouchers and eco vouchers
Telework allowance or net expense allowance
Mobile phone, mobile subscription, laptop, and employee discounts
Collective bonus and individual bonus (aligned with your performance)
Hospitalization insurance (including an ambulatory plan) and group insurance
20 days of paid leave and 12 compensatory days off

We value your ongoing development , investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together . We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?
Do you see a match with our position as a Team Manager Customer Experience? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.

Nu solliciteren

Verfijn je zoekopdracht

progress vacatures

Team Manager Customer Experience

Start-up Team Manager - Europe

Junior Business Consultant - Adfinity

Learning & Development Crew Specialist

Intern Administrative Support - Daily Banking Private Individuals

Commercial Traineeship Track Belgium

VIE_Analyste Environnement & Santé (Environmental & One Health Analyst)

Senior Site Activation Specialist - Sponsor dedicated - Belgium

Junior Project Coordinator | Life Sciences

Project Officer Cyber (Operations and operational validation)

Market Development Analyst - Graduate Programme

(Senior) Manager Organization Transformation - Future Organization

Program Manager, DCOps Spares Readiness

Health Economics and Outcomes Research (HEOR) Manager

Project Producer

Senior Salesforce Analyst

Extended Producer Responsibility (EPR) & Circularity Manager

Brand Manager Risk Prevention Benelux

Customer Service Representative

Experienced Clinical Research Associate, Multi-Sponsor, Belgium

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van progress

Related Searches

Zoek vacatures in meer locaties

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden