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Roving PSSR

BIA group -
Overijse

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Roving PSSR

Location: Belgium - Overijse

Contract Type: Permanent contract

Job Description available in English

About BIA

BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1500 enthusiastic employees.

Summary

The Roving PSSR will support Bia After-market long term strategy, developing and growing the business, consisting of Parts sales and services in the assigned regions by combining strong technical expertise, mining/quarry industry knowledge, and commercial development skills.

He/she will focus on expanding market shares on parts sales, acquiring new customers, optimizing existing portfolios, and positioning Bia as the top-tier distributor of parts for mining equipment.

He/she will contribute to the achievement of the following objectives:

Be recognized as top-tier distributor selling premium quality parts.
Be able to provide top quality support to our client thanks to highly skilled experts and efficient internal processes.
Optimize Bia positioning on the aftermarket business, becoming the preferred technical partner for parts selection, performance monitoring, productivity improvement, and cost-per-ton optimization.
Increase client loyalty.
Secure organic growth of T.O through reinforced commercial practices and improved competitiveness.

What will be your responsibilities?

Business Development & Sales Growth:

Execute the commercial strategy for the allocated territories, following the agreed rotation plan (depending on priorities defined at management level).
Secure continuity of operations and sales.
Identify, prospect and convert new customers (mining, quarrying, construction heavy-duty).
Assess existing customers’ needs to expand aftermarket sales, proposing them new equipment and parts.
Conduct market analysis, pricing positioning, competitor intelligence, and share insights with central teams.

Customer Portfolio Management:

Secure Bia brand recognition and customer loyalty by developing trust-based relationships with key customers through a consultative approach and an onsite presence.
Identify customer fleets and parts usage patterns to offer optimized and tailored solutions (to design with Part Product Manager and OEM).
Perform site inspections, equipments, buckets and GET audits, and wear/material analysis to identify opportunities for improvement and reinforce best practices.
Support customers in identifying and advising on high turnover parts to optimize their forecast and stock management.

Technical Expertise & Field Support:

Support TSSR and PSSR in providing technical recommendations on parts selection according to application, material abrasiveness, bucket configuration and expected lifetime.
Support onsite operators in preparing and sharing reports on parts performance follow-up, cost-per-ton evaluations, and optimization proposals.
Collaborate with OEM, Parts Product Managers, and PSSR/O for trials, validations, and performance monitoring.
Support in the coordination of Training sessions organized for local operators (Bia teams and Clients).

Internal & Cross-functional Coordination:

Prepare Mission Reports and share key updates with PSSR, PPM and other relevant colleagues.
Collaborate with local and central Supply Chain team to secure smooth operations thanks to efficient stock management.
Support PSSR/O and PPM in preparing business case, quotations, following up on orders and ensuring smooth operational execution.
Use digital tools (WAI app, UMS, SmartFleet, OEM Inspection App, etc.) to generate opportunities and track performance.

Who are we looking for?

Education & Qualification:

Bachelor degree in Business, Sales, or Commercial Engineering, with a solid technical understanding of mechanical or industrial equipment.
Strong understanding of mining equipment & parts, heavy machinery, and bucket configurations (internal training will be organized to boost skills).
Demonstrated success in business development or key account management.
Strong mechanical knowledge related to heavy equipment and wear parts.
Understanding of mining applications (abrasive materials, penetration, excavator & loader operation).
Ability to perform inspections, wear audits,and technical reporting.
CRM/ERP proficiency (SAP or equivalent is an asset) and MS Office proficiency.
Willingness to travel up to 70% - (sites and local headquarters).
Fluency in English & French is mandatory, written & spoken.

Experience:

Minimum 3 years in a technical commercial role (aftermarket, parts, service, product support).
Experience in mining, quarrying, or heavy construction equipment is essential.

What's in it for you?

A permanent contract.
A competitive salary and an interesting package of extra-legal benefits.
A human sized company with international dimension, encouraging autonomy and team spirit.
Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company.
Benefit from a challenging career opportunity with an extensive training program.
In this challenging job you get the possibility to take initiative and further develop the function.

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Roving PSSR

Job Description available in English

About BIA

Summary

What will be your responsibilities?

Who are we looking for?

What's in it for you?

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