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ServiceNow Architect

Fujitsu -
Diegem

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Vacaturegegevens

Kwalificaties

CAD
ServiceNow
Oplossingsarchitectuur
Artificiële intelligentie

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Job Description

ServiceNow Architect

Job Location: Diegem, De Meern

Location Flexibility: Multiple Locations in Country

Req Id: 10178

Posting Start Date: 8/4/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

As a ServiceNow Architect , you will be responsible for the end-to-end solution architecture of the Now Platform for our customers. You will ensure alignment across processes, data, integrations and platform decisions. You will promote standardisation, platform consistency and an out-of-the-box approach wherever possible.

You will act as a trusted and knowledgeable partner to customers and delivery teams, helping them make decisions that are scalable, maintainable and future-proof. You will encourage the adoption of out-of-the-box functionality and help rationalise customisations to ensure solutions remain scalable and easy to maintain.

This role offers the opportunity to take a leading position within the Dutch ServiceNow practice, with a focus on delivery quality, consistent architectural decision-making and the continued professionalisation of our approach.

Fujitsu invests in learning and certification through ServiceNow University, including through our Enterprise Training Agreement (ETA)* .

What will you do?

Design and oversee the solution architecture for ServiceNow implementations and enhancement programmes, with a strong focus on ITSM .
Advise customers on platform decisions, best practices, standardisation and limiting unnecessary customisation.
Define and embed architecture principles and guardrails for integrations, data, security, performance and lifecycle management.
Define and embed development and quality standards, guardrails and reusable patterns for delivery teams.
Collaborate closely with onshore and nearshore delivery teams to ensure quality, consistency and reusability.
Support presales activities by providing solution input, challenging scope and risks where required, and substantiating high-level effort estimates.
Provide architectural direction and governance for integrations and more complex platform challenges, including support with root cause analysis where architectural expertise is required.
Maintain a healthy balance between business value, technical feasibility and long-term maintainability.

Required experience and skills

At least seven years of ServiceNow experience , including demonstrable experience in lead or architect roles within complex environments.
Strong knowledge of platform architecture, integration patterns, data architecture and governance.
Demonstrable experience with out-of-the-box implementations and reducing unnecessary customisation.
Demonstrable experience creating a roadmap or architectural vision and translating it into actionable steps for teams and stakeholders.
Strong stakeholder management and influencing skills, with the ability to challenge assumptions constructively.
Experience working in distributed delivery models and collaborating with nearshore teams.

Required certifications

ServiceNow CIS – IT Service Management (ITSM)
ServiceNow Data Foundations , or a commitment to obtain this certification within an agreed timeframe after joining.

Desirable

At least one additional CIS certification, preferably CSM, HRSD or SPM .
ITIL® 4 Foundation .
ServiceNow CAD – Certified Application Developer .
ServiceNow CTA – Certified Technical Architect .
Experience with additional ServiceNow modules beyond ITSM, such as CSM, HRSD and/or SPM , in addition to relevant certification or knowledge.
Experience with ServiceNow AI capabilities, such as Now Assist and/or Predictive Intelligence .
Relevant AI training or micro-credentials through ServiceNow University, such as the Now Assist or Predictive Intelligence micro-certifications.

Access to ServiceNow University through the ETA is available for as long as Fujitsu maintains an active agreement with ServiceNow.

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences. #Europe_Priority

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architect vacatures in louvain

ServiceNow Architect

ServiceNow Architect - Diegem

Architecte d'Entreprise

Web Infrastructure Architect - HQ Brussel

Microsoft Dynamics Technical Architect Dynamics 365 Customer Engagement & Power Platform (Ref. : 2025-1302) - Manager

ServiceNow Platform Architect

Architecte Systèmes Industriels & Cybersécurité OT H/F

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