15 beste vacatures voor de functie van support engineer in londerzeel (nieuwe medewerkers gezocht)

(Fluent English) T3 Support Engineer (EU, Remote)
SupportYourApp —Brussel
- Maandag t/m vrijdag
- Thuiswerk
- Onderzoek
- Databases
- SQL
Snel solliciteren
14 uur
Core Application Support Engineer
Ayvens —Zaventem
- Voltijds
- Engels
- Master
- SQL
Application Support System Engineer Service
Entico —Brussel
- Waakdienst
- DevOps
- Engels
- Windows
IT Support Engineer - L1
Avaso Technology Solutions —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
- Klantenservice
IT Support Engineer (Graduate Programme)
Natus Medical Incorporated —Kontich
- € 2.550 per maand
- Voltijds
- Hybride werken
- ERP systemen
- Engels
- Bachelor
Senior VoIP & IT Support Engineer
AXI Holding Services —Zaventem
- Voltijds
- Hybride werken
- Windows
Snel solliciteren
SAP SD Application Support Engineer
Flexso —Kontich
- Engels
- Analytisch vermogen
- Thuiswerkopties
OT Support Engineer
PSA Antwerpen —Beveren
- Microsoft Office
- Master
- Analytisch vermogen
HR Application Support Engineer – SAP SuccessFactors Talent
Flexso —Kontich
- Analytisch vermogen
- Thuiswerkopties
SAP FI/CO Application Support Engineer
Flexso —Kontich
- Analytisch vermogen
- Thuiswerkopties
Provide Data Engineering Support Services to the NATO Cyber and Digital Transformation Division
Vector Synergy —Brussel
- API's
- Python
Snel solliciteren
Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)
Trusted Advisors —Brussel
- Engels
- Master
- Ter plaatse
IT Support Engineer – 1st & 2nd Line (Part time) H/F
Consort Group —Bruxelles Ixelles
- € 32.000 - € 40.000 per jaar
- Deeltijds
- Hybride werken
- Engels
- Windows
- Microsoft Office
Snel solliciteren
2 dagen
Technical Support Engineer
Rittal —Lokeren
- Hybride werken
- AutoCAD
- Analytisch vermogen
- Bachelor
- Pensioensparen
Snel solliciteren
3 dagen
Type 3 Security Audit Remediation Support Engineer
Vector Synergy —Brussel
Snel solliciteren
2 dagen

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(Fluent English) T3 Support Engineer (EU, Remote)

SupportYourApp -
Brussel

Snel solliciteren

Vacaturegegevens

14 uur geleden

Kwalificaties

Onderzoek
Technische hulp
Databases
SQL
PHP
AWS
JavaScript
API's
GraphQL
TypeScript
Communicatieve vaardigheden
React Native
Debuggen

Volledige vacaturetekst

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;
Reproduce bugs across web admin consoles, mobile apps, and backend APIsl
Analyze logs, error traces, and metrics to identify root causes;
Query production databases (read-only) to validate data-related issues;
Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches;
Escalate complex issues to Engineering with clear documentation and findings;
Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;
Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;
Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

Excellent English skills (at least C1 for both spoken and written);
Experience in Technical Support, SRE, or Engineering, with strong troubleshooting and code-reading skills;
Strong SQL skills and experience with production-scale relational databases;
Working knowledge of PHP and/or JavaScript/TypeScript;
Familiarity with AWS or another cloud provider, including logs, services, and secrets;
Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;
Strong written communication skills and ability to document technical findings clearly;
Strong analytical thinking and research skills;
Ability to identify when an escalation to the Engineering team is required;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Will be a great plus:

Experience supporting a mobile app (React Native or similar);
Exposure to GraphQL and REST API debugging;
Experience with analytical/columnar databases (ClickHouse, BigQuery, etc.);
Prior experience in a company with a monolith-plus-services architecture, where issues often cross system boundaries;

Benefits:

Fixed schedule: Monday–Friday, 10:30 PM - 7AM GMT+10;
Opportunity to cooperate fully remotely from EU;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3F1

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support engineer vacatures in londerzeel

(Fluent English) T3 Support Engineer (EU, Remote)

Core Application Support Engineer

Application Support System Engineer Service

IT Support Engineer - L1

IT Support Engineer (Graduate Programme)

Senior VoIP & IT Support Engineer

SAP SD Application Support Engineer

OT Support Engineer

HR Application Support Engineer – SAP SuccessFactors Talent

SAP FI/CO Application Support Engineer

Provide Data Engineering Support Services to the NATO Cyber and Digital Transformation Division

Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)

IT Support Engineer – 1st & 2nd Line (Part time) H/F

Technical Support Engineer

Type 3 Security Audit Remediation Support Engineer

Discover related jobs

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