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Head of Customer Service (m/f/d)* Maritime Cranes

Liebherr-Maritime Benelux B.V. -
Antwerpen

Nu solliciteren

Vacaturegegevens

Voltijds

Kwalificaties

Frans
ERP systemen
Engels
Managementervaring
Duits
Onderhandelen

Volledige vacaturetekst

Creating passion: your responsibilities

Responsible for daily management of the service organization (10 full time employees)
Conduct research of local market and business activity including local competitors, price levels and economic development of customers
Responsible for the expansion of the division in relation to customer services and sale of spare parts
Establish and maintain ongoing relationships with existing customers, suppliers and internal departments
Price negotiations and settlement of service contracts
Support of Technical Advisors on complex customers services issues
Support the Divisional Manager in the area of organizational development of mixed sales and service companies

Contributing your strengths: your qualifications

Minimal a relevant technical/commercial degree or operating at that level (HBO)
Preferably additional related studies and courses in Management and Leadership
Experience in a comparable position
Experience in leading teams
Knowledge of contract negotiation, service operations, and customer engagement
Familiarity with ERP or service management systems (e.g., SMS)
Initiative and project ownership (individual and team settings)
Customer focus and proactive attitude
Cross-functional collaboration and flexibility (supporting other divisions)
Ability to work flexible hours and travel internationally
Confidentiality and professional representation of Liebherr
Dutch as native language as well as a proficiency in spoken and written English is required, French or German are a plus

Our commitment to you: your benefits

As a globally operating family business, we offer our employees long-term and excellent future prospects in an innovative environment. We focus on the compatibility of family and career, promote continuous training, further education and live an active health management. With us - as a reliable and independent employer - you can expect a secure job in a successful company with attractive remuneration and modern social benefits.

Together we create fascinating things.

In this job advertisement, the masculine form is used for better readability and without any intention of discrimination. This includes all genders.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Janine Behrens via: +49 381 6006 3717.

Liebherr - One Passion. Many Opportunities.

Company

Liebherr-Maritime Belgium B.V. headquartered in Antwerp is a sales and service location representing the Liebherr Group’s maritime cranes product division in the area of port equipment in the Benelux.

Destination

Liebherr-Maritime Benelux B.V.

Vaartkaai 16

2170 Antwerpen

Belgien (BL)

Contact

Janine Behrens

+49 381 6006 3717

Nu solliciteren

Verfijn je zoekopdracht

head of vacatures in schelle

Head of Customer Service (m/f/d)* Maritime Cranes

Senior Manager Performance Delivery

Head of E&E

Head of Financial Controlling / Senior Financial Controller

IT Service Management Specialist

Business Analyst

Manager, Marketing Operations & Activations

Head of Global Customs Compliance

Senior Claims Handler (m/f/d)

Production Crew

Head of Construction & Pre-Commissioning

Head of Data & Revenue Operations

Manager/Senior Manager, Corporate Communications

Operations Manager - Lasatelier

Marketing Project Manager

Customer Service Officer (Student)

CCA Coordinator ( temporary)

Head of the Drafting Office (all genders), Dutch & English, steel construction, Lokeren (Belgium) H/F

Front-end developer

Sales Support Project Cargo

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van head of in schelle

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