As Rooms Division Manager, you are the driving force behind the daily operations of Front Office and Housekeeping. You combine operational excellence with strong commercial results, ensuring every guest enjoys an unforgettable experience. As the General Manager’s right hand, you play an active role in shaping strategy, optimization, and growth.
About The Role
Your Day at the Hotel
As Rooms Division Manager, you oversee the daily operations of both the Front Office and Housekeeping teams, ensuring efficient planning, optimal staffing levels, and a seamless operational flow. You manage the entire guest journey, from room assignments to check-in and check-out.
You are a visible leader on the floor and act as a true ambassador for the hotel. You build lasting relationships with our guests and anticipate the needs of a diverse, international guest mix. Through coaching, constructive feedback, and clear objectives, you develop your team and foster a positive, collaborative work environment.
You maintain the highest service standards with a keen eye for detail, handle guest feedback professionally, and take proactive measures whenever necessary. Furthermore, you monitor financial performance and leverage data and systems to identify opportunities for upselling, occupancy optimization, and cost control. You ensure all procedures are followed and maintain a structured operation, keeping a clear overview and setting the right priorities even during peak times or changing situations.
Who are we looking for?
We are looking for a hands-on leader with a strong sense of responsibility and a genuine passion for hospitality. You combine commercial acumen with a people-oriented approach, achieving results by aligning your team with clear goals and expectations.
You are a clear and confident communicator, work in a structured manner, and have a sharp eye for detail. You are a solution-oriented thinker who can adapt quickly in a dynamic environment. As a true team player, you bridge the gap between departments and cultivate a positive, professional atmosphere.
Your Profile:
At least 2 years of experience in a similar leadership role.
A Bachelor’s degree, preferably in Hotel Management.
Fluent in Dutch and proficient in at least one other language.
Tech-savvy and experienced with hotel management software (PMS).
What we offer
You will join a dynamic work environment where no two days are the same.
Work-Life Balance: Flexible working hours to help you maintain a healthy lifestyle.
Growth: Opportunities for professional development through training and career advancement within the organization.
Culture: Become part of a diverse, close-knit team and build valuable connections.
Perks: Enjoy employee benefits, including discounts across our hotels.
About voco™ Brussels City North
voco™ Brussels City North is a modern hotel located on the innovative Living Tomorrow campus, just ten minutes from Brussels Airport and easily accessible via major highways. With premium bedding, eco-friendly amenities, and the unique voco™ touch, we offer our guests a comfortable and stylish experience. Our high-tech rooms and event spaces are ideal for meetings and events, while our bar, restaurant, and gym provide the perfect space to unwind.
Ready to join our enthusiastic team?
Apply now and become our new Rooms Division Manager!
Required Criteria
Skills Needed
Salary
Not disclosed
