Account Manager Grand-Duché du Luxembourg
Main purpose
The Account Manager is responsible for the development and implementation of the Solera business within the different markets in G-D Lux, and delivering the Annual Budget Plans.
He/ She will translate the results successfully in his/her relationship with the customer.
This includes:
- Responsibility for volume, turnover, market share and profitability within the customer portfolio, and this within an agreed budget.
- Responsibility for the development, negotiation and implementation of the annual Account Plan within an agreed budget.
- Responsibility for the development of existing accounts and new acquisitions in the different channels (On Trade/Off Trade/Convenience/Export).
Accountabilities
Business:
Management of the business related to the Solera portfolio. More precisely:
- Profound customer understanding (background, account structure, customer strategy, etc.)
- Deliver budget objectives on volume, profit contribution, net revenue, market share, across categories
- Build customer plan for beverages in the different channels.
- Work in close collaboration with the Field Sales Developer On Trade of G.D.L. to enhance existing and new partnerships
- Work in close collaboration with the NAM On Trade and the NAM Convenience for customers in BeLux.
- Negotiation, implementation of the channel and customer plans
- Identify and capture business opportunities within allocated accounts and for new accounts
- Support and contribute in cross functional projects to improve customer collaboration
- Optimization of the assortment and introduction of new products.
Customers/Relationships:
- Be the face to the customer.
- Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization and within all relevant customer departments.
- Frequent visits and contact with the clients to ensure the daily follow up of all commercial aspects
- Assure regular Business Review sessions with the clients in order to optimize the communication and to develop the business opportunities.
Team/Organisation:
- Team player: collaborative management style with cross functional departments.
- Deliver a dynamic contribution to (internal) meetings to share customers point of view and implications
Key Skills/Experience Required
- Bachelor or Master degree
- Minimum 1 to 3 years’ experience in FMCG, On Trade knowledge is a plus
- 2-lingual: French – English
- Strong business acumen, ‘Can Do’ attitude
- Strong proven analytical and commercial skills
- Excellent negotiation skills and independent negotiator
- Result-oriented and driven towards growth
- Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer – open & clear
- Entrepreneur & hunter
