In This Role, Your Responsibilities Will Be:
Provide system analysis and troubleshooting services on Emerson process Management products, to end user customers as well as to in-house field service and project execution staff.
Responds promptly to service request from assigned customers. On selected products emergency situations can escalate to an availability of 24 hours a day, 7 day a week.
Keeps repair time to a minimum by using an adequate philosophy, provide preventive maintenance per agreement or upon request, advises customers in methods of operation and utilization, performs installation and start-up.
Provides the necessary information to allow administrative follow-up and order handling.
Interfaces effectively with all internal and international groups to assure professional business relationships with our customers.
Acquire and maintain knowledge of Emerson Process Management Systems Products and related equipments/ services, their uses and applications.
Performs other duties as required.
Who You Are:
You are self-motivated and independent, passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
For This Role, You Will Need:
Fluent in Dutch, French and English language.
Graduate or Engineering degree with technical direction or equivalent through experience.
Good communicational skills.
Ability to work well in a team as well as independently.
Strong problem solving capability.
Knowledge of Emerson Process Management Systems products, applications and underlying technologies.
Capable of working under stress and high performance/expectations pressure.
Must have a background in a similar function for at least three years as junior service and start-up engineer.
Preferred Qualifications That Set You Apart:
- Productive and open minded; problem solving skills.
- People person, high interpersonal skills, relationship builder, networker.
- Comfortable with change and able to succeed in contexts of uncertainty.
Ability to handle conflict and deal with complexity.
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Our Culture & Commitment to You:
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.
We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.
Make this great opportunity yours!
