We’re looking for a French-speaking Middle Officer who is passionate about FinTech, customer communication, and operational excellence. In this role, you’ll be responsible for verifying commercial transactions by contacting debtors, confirming invoice authenticity, and ensuring accurate information is recorded in our platform.
The Edebex Adventure
Edebex is a FinTech platform helping companies optimize their cash flow by connecting businesses selling trade receivables with investors looking for short-term investment opportunities.
Unlike traditional financing companies, Edebex does not finance invoices with its own funds or third-party capital. Our digital platform securely connects sellers and investors, providing a transparent marketplace for invoice financing.
Your role
As a Middle Officer, you’ll play a key role in ensuring that every transaction published on our platform is supported by accurate and verified information.
Your responsibilities will include:
- Contact debtors by phone to confirm the authenticity of the goods or services related to the invoice.
- Confirm that the debtor has been informed of the invoice assignment to an investor.
- Update and maintain accurate information in the internal system following each verification.
- Ensure all debtor information is complete and up to date.
- Liaise with internal departments to support the smooth processing of financing operations.
- Identify inconsistencies or operational issues and escalate them when necessary.
- Maintain a professional and customer-oriented relationship with debtors throughout the verification process.
- Contribute to the quality and reliability of the operational process.
Your profile
You have successfully completed a bachelor's degree in Business Administration, Finance, Economics, Law, or an equivalent qualification.
You are:
- Fluent in French and English (minimum B2 level). Dutch is a plus.
- An excellent communicator with strong telephone skills.
- Detail-oriented and organised.
- Comfortable speaking with business contacts over the phone.
- Proactive and solution-oriented.
- Able to work accurately while managing multiple tasks.
Previous experience in customer service, financial operations, collections, factoring, or administrative support is an advantage, but motivated candidates eager to learn are encouraged to apply.
Edebex offers you
- Meal vouchers.
- Transportation allowance.
- Work-from-home allowance.
- A fast-growing FinTech environment where innovation and impact go hand in hand.
- A collaborative, supportive, and human-sized team.
- Easily accessible offices in Brussels.
- Attractive salary package and career development opportunities.
- Hybrid working schedule (2 days home office per week).
Job Types: Full-time, Permanent
Languages:
- French (Required)
- English (Required)
Work Location: In person / Hybrid
Benefits:
- Food allowance
- Internet reimbursement
- Travel reimbursement
- Work from home
Work Location: In person
