Order Processing & Follow-up: handle and process customer orders accurately and in a timely manner, ensuring all details are correct. Follow-up on order execution with regards to delivery schedule, milestones
Customer Support: assist customers with inquiries regarding products, orders and deliveries.
Coordination: collaborate with the sales team and other departments to streamline processes and improve sales efficiency.
Administrative Support: provide administrative assistance to the sales team, including with documents such as export licences, documentary credits, contract reviews
Invoicing: prepare and send invoices and follow-up payments
Quotes: prepare and review quotes in support of the sales team
