6 beste vacatures voor de functie van complaints officer in vlaams gewest (nieuwe medewerkers gezocht)

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11 dagen

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Medical Information & PV Officer

Chiesi Farmaceutici -
Zaventem

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Vacaturegegevens

Vaste Jobs

Extralegale voordelen

Internetvergoeding
Elektronische maaltijdcheques

Kwalificaties

Frans
Bachelor
Italiaans
Communicatieve vaardigheden
Verpleegkunde

Volledige vacaturetekst

Date: 14 Jul 2026

Department: QA, Regulatory Affairs & Pharmacovigilance

Business Area: R&D, Pharmacovigilance & Regulatory Affairs

Job Type: Direct Employee

Contract Type: Permanent

Location:

Zaventem (BE) or Schiphol (NL), BE

Medical Information & PV Officer

Chiesi is seeking a Medical Information & Pharmacovigilance Officer to join our Pharmaceutical Affairs team. This role offers a great opportunity for graduates with a healthcare background who are eager to launch their career in the pharmaceutical industry. Are you looking for a dynamic position in a Great Place to Work certified organisation? If your answer is yes, then keep reading!

What will you do?

As a Medical Information & Pharmacovigilance Officer, you will be part of the Pharmaceutical Affairs team and contribute to both patient safety and high quality medical support. You handle medical inquiries concerning the correct use, safety, and technical aspects of Chiesi products, ensuring accurate follow up and regulatory compliance.

Your role includes administrative responsibilities such as documentation, processing and monitoring safety reports, and keeping databases up‑to‑date. A key component of the function is customer interaction: you will be the first point of contact for pharmacists, patients, and healthcare professionals.

Your responsibilities:

Register, document, report and follow up on incoming safety reports within established timelines.
Maintain Chiesi databases, ensuring accuracy and compliance.
Provide timely, correct and professional responses to healthcare professionals, patients, and other reporters related to safety or medical inquiries.
Handle customer questions about medication use, ensuring correct guidance and high customer satisfaction.
Act as first‑line contact and gatekeeper for all inquiries related to Chiesi products.
Answer device‑related questions, such as inhalation technique, using standardised responses.
Transfer medical questions, quality complaints or safety information to the appropriate internal departments.
Organize team meetings and internal/external events.
Manage financial‑administrative tasks for the Pharmaceutical Affairs team, including the entire PO/PR process.

We offer you the following:

Join a passionate, Italian family-owned company where our values and behavior truly matter!

As family-owned company we focus on making impact for patients, the planet, people and all that with shared prosperity. Our activities have been externally validated as B Corp certified.
At Chiesi, we believe in continuous growth and development. Your personal and professional journey matters to us!

In addition to our focus on professional success, we place great importance on team connection and collaboration. That’s why we organize several internal offsite business events to foster connection, feedback and collaboration.

An attractive salary in line with your responsibilities and experience.
Annual payment upon achievement of collective objectives.
13th month of salary
32 holidays per year, including 20 legal holidays and 12 RWH-days (Reduced Working Hours)
Reimbursement of commuting expenses in line with PC207, or the option of a public transport pass.
Hybrid working model: everyone is working at least 3 days per week in the office. The other days you are free to work remotely.
Workation: option to work from another location for up to three weeks per year, giving you the freedom to balance work and life in a way that suits you best.
Allowances: internet allowance, cost allowance & meal vouchers.
Group insurance with no employee contribution and coverage in case of death and disability, ensuring you and your family are always well protected.
DKV hospitalization is fully paid by the employer for you and your family.
Outpatient care insurance.
Family travel insurance fully paid by the employer for you and your family.
C-Fit Program: Track your well-being in our app, enjoy a shared healthy lunch at the office, and participate in well-being activities that combine fun with colleagues while helping you achieve a healthy lifestyle.
Annual budget of € 1.000 that you can use for learning or well-being opportunities, helping you grow professionally and personally.

Who are we looking for?

You have an eye for detail, excellent communication skills, and a service‑oriented mindset. You enjoy helping others, work accurately, and thrive in a dynamic environment with deadlines. This is a great opportunity for a recent graduate who wants to start and grow their career in Pharmaceutical Affairs.

You also bring:

A graduate or bachelor’s degree in a pharmaceutical or medical direction (e.g. healthcare management, pharmaceutical sciences, nursing).
Knowledge of medical information and/or pharmacovigilance is a plus.
Experience using digital information systems.
Excellent verbal and written communication skills in Dutch, French and English.

Interested?

Nice! We are looking forward to receiving your application! Click on the button ‘Apply now’ and upload your CV and motivation letter and we will contact you. Questions? Then contact Femke Roze at [email protected].

About Chiesi

We are Chiesi, a family company founded by Giacomo Chiesi. In 1935, Giacomo started making new medicines in his pharmacy in Parma. Now, 90 years later we are a team of more than 7,500 people united by one goal: making a real difference for patients.

Every day, we work side by side to develop new medicines and solutions for chronic lung diseases, transplants, respiratory problems in premature infants, and rare conditions. Many of our treatments are life-changing or lifesaving and we embrace the responsibility that comes with that. By turning science and insight into innovation, we move health forward and bring hope for a healthier, happier future.

Long-term vision

For us, one thing will always stay the same; we decide what we do ourselves, without big shareholders demanding higher dividends or deciding what we invest in. This enables us to stand out by really doing business with a long-term vision aimed at making a difference for people and the planet.

In line with the values of the Chiesi family, where caring for each other and taking responsibility for the world around you are of paramount importance.
Our efforts we are externally validated as B Corp Certified since 2019.

Our selection process is designed to be fair, transparent, and inclusive to ensure that every candidate feels welcomed and respected from the very first interaction. If you are invited to an interview and have specific needs or accessibility requirements, please don’t hesitate to ask the Recruiter/HR you are in contact with.

Medical Information & PV Officer

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complaints officer vacatures in vlaams gewest

Medical Information & PV Officer

Food Safety Officer

QHSE Coordinator – Quality (ISO) & Safety

QHSE Officer

Quality Officer

Assistant QHSE Manager Offshore

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van complaints officer in vlaams gewest

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What will you do?

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Who are we looking for?

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