Executes day-to-day inventory & material management tasks at customer facilities, following a defined standard output or set of procedures. Tasks include receiving, inspection, inventory logging, proper storage, and timely distribution of inbound and outbound materials to end users. Problems and issues faced are generally recurring and solutions are typically known and/or prescribed. Examples are: inbound shipments arriving with missing or damaged items, discrepancies between system records and physical stock, or items stored in incorrect locations, leading to inefficiencies in retrieval. More complex problems, like supply chain interruptions or system/software malfunctions, are solved by applying methods learned through experience and/or using available support. Communicates activity records, service level metrics and other information requiring some explanation or interpretation to team members, supervisors or customers.
Lab Support Associate – Order Management
Purpose of the role
This role ensures end‑to‑end continuity of laboratory operations by managing the complete ordering cycle as well as the physical reception of goods. By ensuring that materials are accurately ordered, tracked, delivered, received, and made available on time, the role directly supports critical scientific and pharmaceutical research activities. It reduces operational risks such as delays, stockouts, non‑compliant deliveries, or issues with product integrity and storage conditions. Through precise order flows, rigorous reception handling, and consistent documentation, the role contributes to reliable, efficient, and compliant supply processes aligned with UCB’s quality and safety standards.
Depending on the position, the scope may focus on chemistry‑related orders (chemicals, solvents, reagents) or on biological materials and laboratory consumables, while maintaining flexibility to support other categories as needed.
Main Mission:
Manage the entire order cycle for laboratories (pharma), from entry to invoicing, including physical receipt of goods.
Key Responsibilities:
- Enter orders (biological, consumables, chemicals) in SAP/Ariba as needed and provide backup when necessary.
- Monitor orders with suppliers and track delivery dates.
- Handle discrepancies (invoicing, quantity errors) and coordinate with finance.
- Receive goods, check storage conditions, and ensure proper distribution.
Note: This list is not exhaustive and may evolve based on operational needs.
Required Skills:
- Knowledge of SAP/Ariba, MS Office (Excel).
- Strong organizational skills and attention to detail.
- Clear communication (French and English required).
- Ability to comply with quality and safety procedures.
Soft Skills:
- Dynamic, proactive, customer-oriented.
- Team spirit and flexibility.
- Adaptability and service mindset.
Note:
This position is on-site and requires flexibility to provide backup for colleagues when needed.
The associate will primarily be responsible for order management and reception but may also support scanning and replenishment activities when necessary to ensure operational continuity.
This concerns a full-time position based on the site of our customer, UCB Pharma, in Braine-l’Alleud. You will work from Monday to Friday.
Interested? Don’t hesitate to apply and we might be welcoming you into our team very soon!
#LI-Onsite
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
