Vos missions
Great assignments await you with our key account clients in rich and varied environments
Au sein de la Direction Marketing & Communication, vous rejoignez le département Expérience Clients en tant que Business Analyste pour les systèmes digitaux que sont l’application mobile et le site
Vous transformez les besoins métiers en solutions concrètes, en garantissant la cohérence et la qualité des analyses fonctionnelles en collaboration étroite avec les équipes métiers, IT, projets et les fournisseurs.
Activités :
- collecter les besoins via la feuille de route stratégique, les demandes d’évolution métier et la veille fonctionnelle ;
- animer des ateliers avec les parties prenantes ;
- traduire les besoins métier en exigences fonctionnelles claires et exploitables ;
- concevoir les maquettes fonctionnelles des écrans (wireframe, ...) et challenger le design UX/UI proposé.
- rédiger les analyses fonctionnelles ou valider celles proposées par les fournisseurs ;
- garantir la cohérence globale des solutions (vision transverse des systèmes) ;
- collaborer avec les équipes projet et les équipes de développement pour la gestion des user stories, la priorisation fonctionnelle et la clarification des besoins ;
- contribuer aux sprint reviews et à la validation des développements ;
- rédiger les plans de tests en élaborant des scénarios fonctionnels assurant la qualité des solutions déployées ;
- garantir la qualité de la documentation fonctionnelle, organiser les différents documents et livrables et assurer leur mise à jour ;
You have the following skills
Roles
Confirmed Business Analyst : Most recent experience This year
Skills
Business Process Managemen : tLevel Confirmed
Business Requirements : Level Confirmed
Digital Project : Level Confirmed
User Journey : Level Confirmed
Languages
English Level : Active knowledge
French Level : Native
Votre profil
You have at least 3 to 5 years of professional experiences in IT
If you are at least fluent in FR/ENG or NL/ENG it’s best
You’re eager to learn, motivated and curious
Let’s have a chat !
Advantages
Hospitalization insurance (partner/children incl.)
Group insurance
Dental insurance (partner/children included)
20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
Representation fee net per month.
Internet fee of € 40 per month.
Daily fee of 5.50€ net /day provided.
Subscription GSM unlimited calls for Belgium (ITS subscription)
Training plan (e-learning - certification at ITS charge)
Extra advantages:
Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
Regular follow-up (every 3 to 6months depending on your needs/will)
Regular teambuilding to meet-up and have fun (every 3 months more or less)
Flexibility and trust
Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
Co-optation system because sharing is caring!
Processus de recrutement
1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
Package proposal so we all agree beforehand.
Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
En ligne depuis le 08.06.2026
Namur
CDI
Entité : ITS Group Benelux
Anglais
Français
Expérience 3 ans et < 5 ans
Fonction managériale : Non
Mobilité : Non
Mode de poste : Sur Site
Salaire : Salary conform to your experience & skills
Réf. JL0354
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.
Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.
ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.
Find out more: www.itsgroup.com
