We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
The AR Specialist will be responsible for reviewing and processing sales orders in an accurate and timely manner, including reviewing each order for accuracy, required supporting documents, processing customer payments transactions, and reconciling any orders that need corrections.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Audit sales orders daily to ensure all required documents are correct, deposits and/or financing is secured and make edits as necessary.
Release orders to the billing in Molis.
Process customer payments via banking platforms and maintain secured files with customer data.
Supports the Finance Team with other duties and projects as assigned.
Maintain accurate customer files, including ERP customer database and credit card authorizations forms.
Contacts customers, as needed, to keep orders moving toward completion.
Respond to inquiries via e-mail or phone from customers, sales managers and sales representatives.
Works day-to-day with cross functional departments to problem-solve order or customer issues.
Identifies customer needs and provides a high level of customer satisfaction.
Other duties as assigned.
We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
Education and Experience
A Bachelor’s Degree in Business Administration or related field
1 – 2 years’ related experience
Fluency in English, French is mandatory and knowledge of Dutch is preferred
Knowledge, Skills and Abilities
Organized with the ability to multi-task in a fast-paced environment.
Experience with data entry processing within web-based ERP systems (IFS8 cloud), Molis, online banking.
Experience using CRM (Customer Relationship Management) tool, Salesforce preferred.
Ability to move quickly through numerous order entry steps with accuracy while paying close attention to details.
Internal Customer service experience required.
Proven ability to follow through and resolve issues.
Must have strong attention to detail, and organizational skills.
Excellent written and verbal communication skills.
Team-oriented philosophy is a must with ability to work independently in a fast-paced environment.
Willingness to work on a flexible schedule, according to activity and volume.
Travel
Will there be notable travel in this position? No
About Antech
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
Note to Search Firms/Agencies
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
