20 beste vacatures voor de functie van test automation expert in leuven, vlg (nieuwe medewerkers gezocht)

Customer Experience Automation Expert
Mega Belgium —Leuven
- Marketing
- Engels
- Master
Customer Experience Automation Expert
Mega Group International S.A. —Leuven
- Voltijds
- Hybride werken
- Marketing
- Engels
- Master
Snel solliciteren
Expert | Automation - HVAC
Equans —Brussel
- Voltijds
- Computerwetenschappen
- Engels
- Bachelor
- GSM-vergoeding
7 dagen
Analyst Developer RPA (Robotic Process Automation)
P&V Group —Brussel
- Informatica
- Engels
- Java
Snel solliciteren
Transformation Expert
Telenet —Mechelen
- Voltijds
- Managementervaring
Belgium : Test Lead - Freelance (REF18)
Trusted Advisors —Brussel
- Azure
- SQL
- Bachelor
[Staffing/Freelance] DevOps Engineer
NTT DATA —Diegem
- Voltijds
- Azure
- DevOps
- Systeem ontwerpen
QA Engineer / Test Specialist
EUROPEAN DYNAMICS —Brussel
- Voltijds
- Hybride werken
- Doctoraat
- Engels
- Java
Snel solliciteren
Technisch Projectmedewerker
NMBS —Mechelen
- Voltijds
- Microsoft Word
- Microsoft Excel
- Bachelor
Automation Engineer - Industrial
TMC —Brussel
- Master
- Winstpremie
Analist Developer RPA (Robotic Process Automation)
P&V Group —Brussel
- Computerwetenschappen
- Informatica
- Engels
- Pensioensparen
Snel solliciteren
Digital Marketing Expert
Materialise —Leuven
- Voltijds
- Artificiële intelligentie
- Marketing
1 dag
Belgium (Banking / English): DEV Engineer - Expert Java Developer (REF 18)
Trusted Advisors —Brussel
- Java
- Agile
Functional Analyst Supply Chain / ERP / Logistics
Entico —Brussel
- ERP systemen
- Master
- SQL
Software Test Engineer
IBA —Brussel
- Voltijds
- Hybride werken
- Bachelor
- Python
Senior End-to-end Testcoördinator met Hands-on aanpak
Entico —Leuven
- Hybride werken
- Ter plaatse
13 dagen
Senior NOC Engineer H/F
Consort Group —Bruxelles Ixelles
- € 70.000 - € 85.000 per jaar
- Hybride werken
- Azure
- AWS
- Python
Snel solliciteren
Technisch Projectmedewerker
SNCB —Mechelen
- Voltijds
- Microsoft Word
- Microsoft Excel
- Bachelor
Internship Data&AI (Lighthouse) (2026-2027) (Ref. : 2026-1381) - Intern
KPMG —Zaventem
- Voltijds
- Geen ervaring nodig
- Machine learning
- Stage
Frontend Expert
AXA —Brussel
- DevOps
- Engels
- Java

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van test automation expert in leuven, vlg

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

test automation expert jobs near leuven, vlg

Vacatures voor een Automation Engineer in Brussel

Vacatures voor een Développeur Front End in Brussel

Vacatures voor een Quality Assurance Engineer in Brussel

Vacatures voor een Technical Lead in Brussel

Vacatures voor een Continuous Improvement Engineer in Limburg (provincie)

Vacatures voor een Ai Engineer in Brussels

Vacatures voor een Test Engineer in Antwerpen (provincie)

Vacatures voor een Devops Engineer in Brugge

Vacatures voor een Test Engineer in Courcelles

Vacatures voor een Test Engineer in Gembloux Isnes

Vacatures voor een Architecte Renovation in Brussels

Vacatures voor een Data Science Intern in Leuven

Vacatures voor een Data Science Intern in Bruxelles Evere

Vacatures voor een Data Science Intern in Louvain La Neuve

Vacatures voor een No Experience English in Antwerpen

Vacatures voor een Environmental Health Safety Specialist in Herentals

Vacatures voor een Customer Experience Specialist in Brussels

Vacatures voor een Customer Support in Anderlecht

Vacatures voor een Customer Experience Specialist in Bruxelles Anderlecht

Vacatures voor een Junior Systems Engineer in Brussels

Customer Experience Automation Expert

Mega Belgium -
Leuven

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
Power BI
Marketing
Engels
E-commerce
Master
SQL
Klantenondersteuning
Artificiële intelligentie
Google Analytics
Marketing
Nederlands

Volledige vacaturetekst

Job description

At Mega, we are reshaping the Belgian energy & telco market by offering transparent, competitive and customer‑centric solutions. Founder‑owned and run, MEGA is backed by strong financial foundations and a solid 500,000‑customer base .

Every month, hundreds of thousands of customer interactions flow through our website, customer service channels and AI solutions. Our ambition is simple: solve as many customer needs as possible instantly, automatically and effortlessly.

To help us achieve that ambition, we're looking for a CX Automation Expert. You will become the owner of our Zendesk AI ecosystem and play a central role in shaping how customers interact with MEGA.

Ready for the challenge? Because we are !

The Job :

As CX Automation Expert, your mission is to continuously improve MEGA's customer journey through AI, automation and data. You will own our Zendesk AI ecosystem, identify opportunities through data and experimentation, and work cross‑functionally to turn findings into concrete improvements.

Key Responsibilities :

Become MEGA's internal expert on Zendesk AI (Ultimate): configuring and continuously improving AI agents
Design conversation flows and customer journeys, ensuring smooth escalation to human agents
Maintain and enrich the AI knowledge base
Analyse customer interactions to detect friction points and quantify their business impact
Design, launch and evaluate tests, validating hypotheses using data rather than intuition
Translate findings into concrete improvement initiatives, continuously iterated
Collaborate with Operations, IT, Marketing, Legal and Product teams to define requirements and coordinate implementation
Monitor and improve our key KPIs: AI Resolution Rate and AI CSAT

This is a hands-on, data-driven role: you will own our AI ecosystem end to end, from configuration to performance monitoring.

Working at Mega means :

A role with real impact, keeping energy accessible and affordable for everyone
Be part of a fast-paced, entrepreneurial environment where your expertise will be valued
A collaborative, results-oriented culture where everyone is welcomed and respected
Thrive in a company that embraces diversity and inclusion—come as you are to a workplace where everyone is welcomed and respected

Align with our core values as you lead and inspire :

Trust : We act with transparency, take responsibility, and foster exchanges based on trust, respect, and integrity.
Agility : We adapt quickly, find pragmatic solutions, and seize opportunities with creativity.
Positivity : We collaborate together with a positive attitude, shared motivation, and a common vision.
Customer First : We prioritize our customers, using our expertise to deliver value and build strong partnerships.
Performance : We aim for excellence by facing challenges with a performance and efficiency-oriented mindset. Our approach is focused on results and solutions.

Our offer:

A high-impact role with ownership and autonomy, at the heart of MEGA's AI and customer experience strategy
The opportunity to shape and scale how hundreds of thousands of customer interactions happen every month
A fast-growing, ambitious company with short decision lines
Hybrid working model
Based in our Leuven office
Competitive salary package in line with experience, including benefits

Job requirements

Is this job made for you ?

3 to 5 years of experience in a performance-oriented environment: growth marketing, CRO, product analytics, customer experience, e-commerce…
Entrepreneurial, curious, highly analytical and data-driven, pragmatic and comfortable taking initiative

Technical Skills

Strong affinity with technology is essential, you don't need to be a developer, but you must enjoy working in technical environments: AI and automation, APIs and integrations, workflow design, customer support platforms, analytics.

Experience with Zendesk AI (Ultimate), AI Agent platforms/chatbots, Google Analytics, Power BI or SQL is a big plus.

Languages

English required
Dutch or French required
Trilingual (EN / NL / FR) is a strong plus

Master’s degree in business, marketing or a related field is preferred

Ready to make an impact?

If you are analytical, results-oriented and passionate about AI in the service of customer experience, we would love to hear from you.

Nu solliciteren

Verfijn je zoekopdracht

test automation expert vacatures in leuven, vlg

Customer Experience Automation Expert

Customer Experience Automation Expert

Expert | Automation - HVAC

Analyst Developer RPA (Robotic Process Automation)

Transformation Expert

Belgium : Test Lead - Freelance (REF18)

[Staffing/Freelance] DevOps Engineer

QA Engineer / Test Specialist

Technisch Projectmedewerker

Automation Engineer - Industrial

Analist Developer RPA (Robotic Process Automation)

Digital Marketing Expert

Belgium (Banking / English): DEV Engineer - Expert Java Developer (REF 18)

Functional Analyst Supply Chain / ERP / Logistics

Software Test Engineer

Senior End-to-end Testcoördinator met Hands-on aanpak

Senior NOC Engineer H/F

Technisch Projectmedewerker

Internship Data&AI (Lighthouse) (2026-2027) (Ref. : 2026-1381) - Intern

Frontend Expert

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van test automation expert in leuven, vlg

Related Searches

Zoek vacatures in meer locaties

Job description

Job requirements

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden