20 beste vacatures voor de functie van operations lead in brussels (nieuwe medewerkers gezocht)

Team Leader Operations Nickel Belgium W/M
FINANCIERE DES PAIEMENTS ELECTRONIQUES —Brussel
- Voltijds
- Management
- Ter plaatse
- Thuiswerkopties
- Levensverzekering
Snel solliciteren
6 dagen
Operations Manager
Elimity —Mechelen
- € 2.698,45 - € 5.000,59 per maand
- Voltijds
- Hybride werken
- ERP systemen
- Engels
- Vergoeding onkosten zakenreis
- Openbaar vervoer vergoeding
Snel solliciteren
Courier Performance Lead
Just Eat Takeaway.com —Brussel
- Voltijds
- Managementervaring
- Communicatieve vaardigheden
- Onderhandelen
Sourcing Category Manager (Third-parties)
IBA —Brussel
- € 83.200 - € 126.300 per jaar
- Voltijds
- Hybride werken
- Management
- Engels
- Master
Senior Specialist Customs Compliance EMEA
Ansell —Brussel
- Voltijds
- Hybride werken
- ERP systemen
- Analytisch vermogen
- Bachelor
Procurement Category Associate - Group Transport
bpost —Brussel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Thuiswerkopties
Demand & Supply Coordinator- Régions 6 et 7 (Mons - Charleroi)
Infrabel —Sint-Gillis
- Microsoft Excel
- Microsoft Office
- Bachelor
Procurement Category Associate - Technical & Fleet - bpost
bpost —Brussel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Thuiswerkopties
Head of Customer Service Operations (BE/LU)
Just Eat Takeaway.com —Brussel
- Weekendbeschikbaarheid
- Klantenservice
- Communicatieve vaardigheden
Financial Information Management Specialist
ENGIE —Brussel
- ERP systemen
- Financiën
- Boekhouding
Team Manager Customer Experience
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
SALES & OPERATION ASSISTANT - BELGIQUE
Wonderbox —Brussel
- Voltijds
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Regional Customer Excellence Manager
Stanley/Stella —Oudergem
- Voltijds
- Management
- Verkoopervaring
- Klantenservice
Head of Retail, North Territory EMEA
New Balance —Sint-Gillis
- Weekendbeschikbaarheid
- Merchandising
- Engels
- Managementervaring
Recruiting Manager (8 month FTC)
Boston Consulting Group —Brussel
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Management
Team Coach Customer Operations Back Office
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Bachelor
- Ter plaatse
- GSM-vergoeding
- Pensioensparen
Sr Sales Team Lead, Uber Eats Brussels
Uber —Brussel
- Voltijds
- Verkoopervaring
- Salesforce
- SQL
12 dagen
supply chain and operations coordinator
prado —Bruxelles Molenbeek-Saint-Jean
- Hybride werken
- Microsoft Excel
- ERP systemen
- Master
IT Lead, Mail & Parcels Operations
bpost —Brussel
- Master
- ICT
- Managementervaring
- Thuiswerkopties
Escalation Specialist
Louis Vuitton —Brussel
- Voltijds
- Master
- Analytisch vermogen
- Communicatieve vaardigheden
14 dagen

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Team Leader Operations Nickel Belgium W/M

FINANCIERE DES PAIEMENTS ELECTRONIQUES -
Brussel

Snel solliciteren

Vacaturegegevens

Vaste Jobs | Voltijds
6 dagen geleden

Extralegale voordelen

Elektronische maaltijdcheques
Hospitalisatieverzekering
Thuiswerkopties
Een gsm voor professioneel gebruik
Levensverzekering
Bedrijfscomputer

Kwalificaties

Frans
Management
Nederlands

Volledige vacaturetekst

DESCRIPTION

About the Position

You already have a first experience and want to give a new impulse to your career? Then Nickel will be your dream work! Take this opportunity and start building the success of Nickel with us!

Nickel Belgium is looking for a Team leader to contribute to its ambition.

Join our Operations team and be the driving force behind our excellence. You'll lead and inspire a team of 10 agents to deliver an exceptional customer experience. As a true team leader, you will engage your team, optimize our processes, drive continuous improvement and ensure we achieve our objectives.

The position is based in Brussels and you will be directly reporting to the Operations manager of Nickel Belgium.

Key Responsibilities:

Lead and oversee day-to-day operational activities to ensure smooth service delivery.
Manage workload distribution and tasks allocation based on business priorities and tickets/calls volume.
Monitor team productivity and operational performance to ensure targets are achieved.
Lead, coach, motivate, and develop a team of 10 agents.
Foster a culture of accountability, engagement, and continuous improvement.
Manage attendance, performance, and employee engagement initiatives.
Quality Monitoring & Continuous Improvement.
Prepare and present regular performance reports to management.
Seek for best practices from other countries and implement them.
Focus on operational efficiency and how to improve.
Act as a SPOC with other countries and corporate team.

About the Profile

Minimum 3 years of experience in a Team Leader, Supervisor, or Operations Lead role in a customer service, operations, or contact center environment.
Demonstrated success in managing performance through KPIs and operational metrics.
Strong leadership, people management, and coaching abilities.
Excellent analytical and problem-solving skills.
Strong understanding of continuous improvement frameworks with the ability to identify inefficiencies and process improvements.
Fluent in Dutch, French and English written and spoken.

Benefits

Meal vouchers.
Full DKV insurance.
Group insurance.
30 days vacation per year (20 legal days + 5 additional days + 5 additional days after 1 year's employment).
The chance to work in fintech and join a responsible and inclusive player.
The opportunity to join a dynamic, enthusiastic and motivated team in a friendly working environment.
The opportunity to contribute to the start-up and future success of Nickel in Belgium.

Our remuneration package consists of a fixed salary and a bonus based on performance.

Nickel's success is due to the diversity of the profiles and the richness of the career paths of each of our employees. More than a degree, it's your personality and your desire to join us that will make the difference!

Job Types: Full-time, Permanent contract

Benefits:

Company computer
Company phone
Food allowance
Hospitalization insurance
Life insurance
Work from home

Work Location: In person

Snel solliciteren

Verfijn je zoekopdracht

operations lead vacatures in brussels

Team Leader Operations Nickel Belgium W/M

Operations Manager

Courier Performance Lead

Sourcing Category Manager (Third-parties)

Senior Specialist Customs Compliance EMEA

Procurement Category Associate - Group Transport

Demand & Supply Coordinator- Régions 6 et 7 (Mons - Charleroi)

Procurement Category Associate - Technical & Fleet - bpost

Head of Customer Service Operations (BE/LU)

Financial Information Management Specialist

Team Manager Customer Experience

SALES & OPERATION ASSISTANT - BELGIQUE

Regional Customer Excellence Manager

Head of Retail, North Territory EMEA

Recruiting Manager (8 month FTC)

Team Coach Customer Operations Back Office

Sr Sales Team Lead, Uber Eats Brussels

supply chain and operations coordinator

IT Lead, Mail & Parcels Operations

Escalation Specialist

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van operations lead in brussels

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