20 beste vacatures voor de functie van helpdesk support in brussels, bru (nieuwe medewerkers gezocht)

IT Support Engineer - L1
Avaso Technology Solutions —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
- Klantenservice
IT Support Engineer (Junior)
Inspired —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Windows
2 employés(es) administratifs(ives) - Service Desk - 38h
Sodexo Belgium —Brussel
- Voltijds
- Microsoft Office
- Organisatorische vaardigheden
10 dagen
DiscoverEU Travel & Registration Assistant
MCI Group —Brussel
- Voltijds
- Spaans
- ICT
- Ter plaatse
Helpdesk Technician L2
MSX International —Evere
- Voltijds
- Microsoft Office
- Computervaardigheden
- Communicatieve vaardigheden
Snel solliciteren
5 dagen
Technicien de Support Informatique (h/f) - Anglais courant
Ria Money Transfer (Dandelion) —Brussel
- Vanaf € 3.000 per maand
- Voltijds
- Thuiswerk
- Spaans
- Informatica
- Engels
Snel solliciteren
IT Support Officer
Smals —Brussel
- Voltijds
- Informatica
- Engels
- Microsoft Office
21 uur
Technical Support Representative
Hologic —Zaventem
- € 55.000 - € 65.000 per jaar
- Spaans
- Klantenservice
- Salesforce
Service Desk Engineers M / F / X
Amaris Consulting —Brussel
- Nacht
- Windows
- Bachelor
1 dag
IT Internship
EMVO (European Medicines Verification Organisation) —Brussel
- Computerwetenschappen
- Microsoft Office
- Java
Freelance IT Support Consultant
HR Plug —Brussel
- Azure
- Engels
- Windows
Snel solliciteren
1 dag
Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based
Radisson Hotel Group —Brussel
- Voltijds
- Hybride werken
- Management
- Klantenservice
- Bachelor
Snel solliciteren
7 dagen
SaaS Support Engineer Internship
3E —Brussel
- Voltijds
- Hybride werken
- Databases
- SQL
- Analytisch vermogen
Snel solliciteren
Service Manager ICT (h/f/x)
Fedasil HQ —Brussel
- Vanaf € 3.116,09 per maand
- Voltijds
- Microsoft Powerpoint
- Computerwetenschappen
- Microsoft Excel
Snel solliciteren
Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)
ICF —Brussel
- Voltijds
- Schrijfvaardigheden
- Onderzoek
- Artificiële intelligentie
Network Security Engineer
Orange Cyberdefense —Evere
- Voltijds
- ICT
- Communicatieve vaardigheden
Network Security Engineer
MasORange —Evere
- Voltijds
- ICT
- Communicatieve vaardigheden
Network & TC - System consultant ICT - Consultant réseaux (Teams voice)
Federale Politie —Brussel
- Voltijds
- Bachelor
IT Officer
Facq —Zaventem
- Computerwetenschappen
- Windows
- Linux
VoIP & IT Helpdesk Engineer
AXI Holding Services —Zaventem
- Voltijds
- Hybride werken
- Windows
Snel solliciteren
3 uur

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IT Support Engineer - L1

Avaso Technology Solutions -
Brussel

Nu solliciteren

Vacaturegegevens

Voltijds

Kwalificaties

Computerwetenschappen
Informatica
MCP
Klantenservice
Encryptie
Windows
Android
Microsoft Office
Bachelor
Remote access software
IT-support
Beheer van mobiele toestellen
MacOS
ICT
Active Directory

Volledige vacaturetekst

Job Description:
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions:
1. Provide first/second level contact and problem resolution for customer issues.

2. Work with Third Party Vendors to remediate complex AV issues as needed.

3. Provide timely communication on issue status and resolution.

4. Maintain ticket updates for all reported incidents.

5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

6. Should have basic knowledge of Mac operating system, to support Apple pc users.

7. Install, upgrade, support and troubleshoot for printers, computer hardware.

8. Performs general preventative maintenance tasks on computers, laptops, printers.

9. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

10. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

11. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

12. This position requires the ability to work in a project-based environment requiring flexibility and

teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills:
1. Bachelor’s degree or equivalent in Computer Science or related field.

2. CompTIA A+, Microsoft Certified Professional (MCP) or better.

3. Minimum of 18 months years of IT experience.

4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

6. Proven analytical, troubleshooting, and problem-solving skills.

7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

8. Excellent communication relationship-building and internal customer service skills.

9. Adaptable and flexible in a fast-changing industry and work environment.

10. Willing to work off-hours and weekends when required for projects or emergency support.

11. In addition, the Band 1 Technician provide support to Band 2 Engineers in resolving tickets.

Position Title

IT Support Engineer - L1

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Verfijn je zoekopdracht

helpdesk support vacatures in brussels, bru

IT Support Engineer - L1

IT Support Engineer (Junior)

2 employés(es) administratifs(ives) - Service Desk - 38h

DiscoverEU Travel & Registration Assistant

Helpdesk Technician L2

Technicien de Support Informatique (h/f) - Anglais courant

IT Support Officer

Technical Support Representative

Service Desk Engineers M / F / X

IT Internship

Freelance IT Support Consultant

Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based

SaaS Support Engineer Internship

Service Manager ICT (h/f/x)

Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)

Network Security Engineer

Network Security Engineer

Network & TC - System consultant ICT - Consultant réseaux (Teams voice)

IT Officer

VoIP & IT Helpdesk Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van helpdesk support in brussels, bru

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