20 beste vacatures voor de functie van support technician in grimbergen, vlg (nieuwe medewerkers gezocht)

Technical Support & Installation Technician
Monni —Zaventem
- Voltijds
- Hybride werken
- POS
- ICT
- Retailmanagement
Snel solliciteren
Onsite Technician 1st / 2nd Level Support (m/w/d)
Everience Benelux —Leuven
- Klantenservice
- Schrijfvaardigheden
- Windows
Snel solliciteren
Material Evaluation Technician
Toyota Motor Europe —Zaventem
- Engels
- Bachelor
- Communicatieve vaardigheden
EN - Multi-Skilled Maintenance Technician (F/M/X)
MOVENPICK —Zaventem
- Deeltijds
- HVAC
- Organisatorische vaardigheden
- Communicatieve vaardigheden
Snel solliciteren
Desk side Support
Adroitpeople —Grimbergen
- Microsoft Excel
- Windows
- Communicatieve vaardigheden
Snel solliciteren
Data Center Technician
Digital Realty —Zaventem
- Voltijds
- Microsoft Excel
- Microsoft Office
- ICT
Field Service Technician
Flowserve SIHI (Belgium) BVBA —Groot-Bijgaarden
- Waakdienst
- Microsoft Office
Snel solliciteren
L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
Production Support Technician
Safran —Zaventem
- Voltijds
- ERP systemen
- Bachelor
- Winstpremie
Junior Product Manager Connectivity
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Verkoopervaring
- Onderzoek
- Analytisch vermogen
Logistics Technician
Microsoft —Brussel
- € 35.900 - € 58.300 per jaar
- Voltijds
- Azure
- Microsoft Office
- Secundair Onderwijs
Multi-Skilled Maintenance Technician
CHEP —Bornem
- € 23,69 - € 25,37 per uur
- Voltijds
- Ter plaatse
- Productie
Snel solliciteren
Technicians (industrial electrician / electrical mechanic / maintenance technician)
Tekniplex —Erembodegem
- Levensverzekering
Regional Support Technician
BYD Europe —Brussel
- Hybride werken
- Communicatieve vaardigheden
Technical helpdesk
MSX International —Diegem
- Voltijds
- Hybride werken
- Tweetalig
- Engels
- Master
Snel solliciteren
Hardware Engineer & Hardware Assistant Opportunities
IMEC Inc. —Leuven
- Microsoft Excel
- Microsoft Office
- ICT
Data Center Services Technician
LCL Data Centers —Diegem
- Voltijds
- Engels
Technician (User Support) cover for NIC on a short-term absence
Vector Synergy —Brussel
- ICT
Snel solliciteren
Facilities Associate
Cummins Inc. —Rumst
- € 44.320 - € 66.480 per jaar
- Communicatieve vaardigheden
8 dagen
Medical IT and Electronics Support Technician
Natus Neuro —Kontich
- Voltijds
- Hybride werken
- Computerwetenschappen
- Klantenservice
- Windows

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van support technician in grimbergen, vlg

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Technical Support & Installation Technician

Monni
Zaventem

Snel solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Bedrijfswagen
Bedrijfsopleidingen

Kwalificaties

Frans
Android
Technische hulp
POS
ICT
Retailmanagement
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

About Monni

Monni is a Belgian payment solutions provider offering integrated payment terminals, POS systems, and services. We help businesses simplify payments through reliable, transparent, and easy-to-use solutions, supported by strong local expertise.

Role Overview

As a Technical Support & Installation Technician, you ensure on-site technical interventions. You will be responsible for configuring the software according to each business’s workflow, connecting hardware, training users and providing first-line technical support.

This is a customer-facing role that combines technical installation, problem-solving, training and after-sales support. You will work closely with the sales, product and development teams to ensure every customer has a smooth onboarding experience and receives reliable ongoing support.

Key Responsibilities

1. Installation & Configuration

Install, configure and maintain payment terminals, Posbel POS software on tablets, terminals and compatible devices.
Configure customer accounts, menus, products, prices, VAT rates, users, permissions, floor plans, tables and business workflows.
Set up and test connected hardware such as printers, cash drawers, payment terminals, barcode scanners, tablets, kiosks, KDS screens and call screens.
Configure network connections, Wi-Fi, local devices and cloud synchronization where required.
Prepare installations before going on-site to ensure efficient deployment.

2. Customer onboarding & Training

Train customers and their teams on how to use the terminals, POS, back office, kiosk, e-shop, digital menu and reporting tools.
Explain best practices for daily operations, including sales, refunds, order management, stock, shifts, payments and reporting.
Adapt training to different customer profiles, including restaurants, cafés, bakeries, snack shops, retail stores and other businesses.
Provide clear documentation or setup notes after each installation.

3. Technical Support

Provide first-line support by phone, WhatsApp, email, remote access and on-site when needed.
Diagnose and resolve issues related to software configuration, printers, payment terminals, tablets, network connectivity and user errors.
Escalate complex bugs or technical problems to the product/development team with clear descriptions, screenshots and reproduction steps.
Follow up with customers after deployment to make sure the system is working smoothly.

4. Quality & Process Improvement

Maintain accurate records of installations, customer configurations, open issues and completed interventions.
Identify recurring problems and suggest improvements to the product, documentation or installation process.
Help create internal checklists, customer guides and support procedures.
Represent the company professionally during customer visits and support interactions.

Profile

Experience in technical support, IT installation, POS systems, hospitality technology, retail technology or field service.
Good understanding of tablets, Android devices, printers, Wi-Fi networks and basic troubleshooting
Comfortable working directly with business owners and operational staff.
Strong communication skills and the ability to explain technical topics in a simple way.
Hands-on, organized and solution-oriented.
Able to work independently on customer sites.
Fluent in Dutch or French and/or English is a strong plus.
Valid driving license.

Nice to have

Experience with POS/cash register systems, restaurant software or retail management software.
Experience with payment terminals, receipt printers, kitchen printers, KDS screens or self-ordering kiosks.
Knowledge of Belgian horeca or retail operations.
Basic knowledge of networking: IP addresses, routers, Wi-Fi, LAN, Bluetooth.
Familiarity with remote support tools.
Interest in SaaS, digital commerce, automation and customer success.

Offer

We offer a varied and challenging role within a fast-growing company where you can truly make an impact.
You will benefit from comprehensive internal training on our products and systems, ensuring you are fully equipped for success.
In return, we provide a competitive salary package complemented by attractive benefits
You will also receive a company car for on-site interventions, along with a mobile phone and laptop to support you in your role.
Above all, you’ll join a dynamic and friendly working environment that encourages initiative, ownership, and personal growth

Interested?

Send us your CV and take the next step in your career with us!

Snel solliciteren

Verfijn je zoekopdracht

support technician vacatures in grimbergen, vlg

Technical Support & Installation Technician

Onsite Technician 1st / 2nd Level Support (m/w/d)

Material Evaluation Technician

EN - Multi-Skilled Maintenance Technician (F/M/X)

Desk side Support

Data Center Technician

Field Service Technician

L1 Support Engineer, Mechelen - Belgium

Production Support Technician

Junior Product Manager Connectivity

Logistics Technician

Multi-Skilled Maintenance Technician

Technicians (industrial electrician / electrical mechanic / maintenance technician)

Regional Support Technician

Technical helpdesk

Hardware Engineer & Hardware Assistant Opportunities

Data Center Services Technician

Technician (User Support) cover for NIC on a short-term absence

Facilities Associate

Medical IT and Electronics Support Technician

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van support technician in grimbergen, vlg

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