QA Lead Upstream
Barry Callebaut —Lebbeke Wieze
5 dagen

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QA Lead Upstream

Barry Callebaut -
Lebbeke Wieze

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5 dagen geleden

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QA Lead Upstream

Location:

Lebbeke-Wieze, BE, 9280

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

Due to an internal promotion we are currently looking for a QA Lead Upstream. This role is crucial to managing Food Safety and Quality in the Upstream department. Putting customers first, this role is critical to investigate complaints and perform root causes analysis of complaints and incidents.

Key responsibilities include

Perform and/or coordinate root cause analysis of incidents, complaints or other repeated non-conformities in order to drive continuous improvement
Manage the hold & release process within the area of responsibility with or without support from the Food Safety Manager and/or Quality Assurance Manager and assure all documented evidence is foreseen
Manage, identify, coordinate and follow up of action plans related to QMS standards compliance and or non-conformities coming from incidents, complaints, audits or other quality related items
Perform trend analysis on the identified KPI’s to set priorities on QA related matters in order to drive compliance and continuous improvement in his/her area of responsibility
Lead the quality agenda during the different established meetings and projects following the Nemoto principle meetings and participate in GEMBA walks
Motivate, coach and support non-hierarchical subordinates and colleagues to ensure the overall performance on quality matters and achievement of the business goals and to embed the quality culture
Manage, within specific guidelines, specialized quality related projects (incl new machinery and/or adaptions to process and machine park) and ensure its results are integrated, validated for compliance with QMS standards and adding value to the overall business objectives
Ensure local compliance to corporate QMS systems (guidelines, procedures and SOP’s) and participate in internal (incl GMP) and external (with customers, certification bodies, authorities, …) audit programs as auditor and /or auditee
Ensure proper and well-structured operational documents and training, enabling QA and operations to respond quickly, with high quality and adequately to act and react correctly in terms of QA management and to customers
Co-lead of the Food safety team of the own department to perform hazard control plan review, preparing verifications and trend analysis and assure updates are done and communicated when required
Back up of the other QA leads

About you

Master education in a sciences education or equivalent by experience
Minimum of 5-7 years in a Quality role in the food industry
HACCP, GSFI audit knowledge
Root cause analysis techniques
Good communicator
Good organizer
Team player
Action & result driven
High standards demanding

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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