3 beste vacatures voor de functie van responsable service clients h f in bruxelles ixelles (nieuwe medewerkers gezocht)

Responsable d'équipe services F/H/X
Socomec Group —Jette
- Voltijds
- Management
Architecte IT – Assurance Vie
Federale Verzekering / Fédérale Assurance —Brussel
- Informatica
- Engels
- Master
- Levensverzekering
1 uur
Senior développeur C# / python H/F
Quanteam —Brussel
- Azure
- Informatica
- Engels

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responsable service clients h f jobs near bruxelles ixelles

Key responsibilities

Commissioning / Start-up
- Coordinate technicians on major projects
- Ensure commissioning in line with installation procedures
- Manage customer communication throughout commissioning
Preventive & curative maintenance
- Plan preventive maintenance activities
- Ensure parts replacement
- Review and validate mission/intervention reports
Corrective maintenance / Troubleshooting
- Diagnose and troubleshoot installed products
- Perform product repairs
- Deliver complete technical diagnoses of installations
Team leadership
- Coordinate the team based on the national after-sales action plan
- Run a monthly meeting to ensure workload sharing and alignment
Customer reporting & recommendations
- Produce customer reports for all interventions (per company standards)
- Share recommendations and provide basic guidance on product use
- Maintain strong client relationships; escalate conflicts when needed
- Capture customer needs and share them with internal teams
Safety & compliance
- Comply with and enforce internal regulations/procedures
- Check the condition of equipment used
- Apply and enforce site safety policies with a “zero incident” mindset

Skills & competencies

Technical

Leadership & behavioral

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