DHL Express pioneered cross-border express delivery in 1969 and today operates in more than 220 countries and territories worldwide. We connect people across the globe—and the more people we connect, the better life becomes for everyone.

At DHL Express Network Operations European Head Office, we manage and monitor the performance of the processes and procedures that keep shipments moving through the DHL network. Working closely with multiple business functions, we drive improvement and innovation every day. We are more than just a company—we live and breathe our values and are powered by passionate people.

NetOps Road Network EU is looking for a Director Road Network Control Centre (f/m/d) based in Brussels. This role leads the operational execution of one of Europe's largest express transportation networks, overseeing approximately 2,000 nightly linehaul movements across 33 countries and a significant transportation budget. The role is accountable for network performance, service reliability, and real-time operational decision-making across the European road network.

Could this be you?

Join our global network as part of the Network Operations Management Team.

How will you contribute to the success of DHL?

Lead regional road network across all European countries, managing day-to-day performance of linehaul, cross-border, and collaboration with domestic operators.
Translate strategic objectives from network strategy into measurable operational goals (service, utilization, and cost per, cost per kg).
Drive operational alignment between central planning (TMS, modelling, and optimization) and local dispatch execution.
Oversee standardization of operational practices, load-planning rules, and carrier-management processes across the region.
Partner with the with cross functional teams to implement new systems and data-driven workflows.
Own regional KPI dashboards, monitoring cost, service, trailer utilization, and exception trends; drive structured performance reviews.
Lead regional route audits and continuous-improvement reviews; identify and execute initiatives to reduce empty mileage, improve density, and optimize asset use.
Ensure consistent compliance with safety, legal, and environmental standards across all operations and carriers.
Develop and mentor a cross-country team of operational leads; build future leadership bench strength.
Represent Road Operations in Global Network Control Group leadership forums and interface with country directors, ensuring one unified European road operation.

Do you have what it takes?

Master’s degree in Transportation & Logistics, Economics, or a related field, or equivalent professional experience.
Extensive experience in logistics management, with a proven track record of leading large teams within the aviation, express, or trucking industry.
Strategic mindset with the ability to balance hands-on execution and operational priorities with a long-term network vision.
Strong change leadership capabilities, driving the adoption of new tools, processes, and standardized ways of working.
Data-driven decision-making skills, leveraging analytics, KPIs, and real-time network insights to identify opportunities and optimize performance.
Excellent stakeholder management and influencing skills, with the ability to align cross-country teams and diverse stakeholders around shared objectives.
Proven ability to collaborate effectively across functions, geographies, and organizational levels in a complex international environment.
Results-oriented professional with a continuous improvement mindset and a focus on delivering sustainable business outcomes.
Excellent written and spoken English; proficiency in an additional European language is an advantage.

What we offer?

Strong career support in an international environment
Work for the top employer and Great Place To Work winner 2025
Multifarious benefit program
Access to comprehensive learning programs

Become part of our team

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Connecting People. Improving Lives.

#dhl #express #logistics #job #europe

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