20 beste vacatures voor de functie van software solution in mechelen (nieuwe medewerkers gezocht)

Technical Support & Installation Technician
Monni —Zaventem
- Voltijds
- Hybride werken
- POS
- ICT
- Retailmanagement
Snel solliciteren
Software Engineer
Predikt —Leuven
- Voltijds
- Hybride werken
- Geen ervaring nodig
- Master
- SQL
Snel solliciteren
Junior IT Service Desk Officer Workplace Support
Deloitte —Zaventem
- Deeltijds
- ICT
- Ter plaatse
Junior Software Consultant - Microsoft 365
EASI SA —Leuven
- Master
- Projectmanagement
- Bachelor
Client AI Solution Lead
Sopra Steria —Machelen
- Voltijds
- Thuiswerk
- Master
- Bedrijfsontwikkeling
- Communicatieve vaardigheden
Snel solliciteren
Experienced software engineer (f/m/x)
madewithlove BV —Leuven
- Voltijds
- Thuiswerk
- Secundair Onderwijs
- Machine learning
- JavaScript
5 dagen
IT Support Engineer (Graduate Programme)
Natus Neuro —Kontich
- Voltijds
- ERP systemen
- Bachelor
- Communicatieve vaardigheden
3rd Level Technical Support Specialist
Dexis —Antwerpen
- Computerwetenschappen
- Azure
- Informatica
Solvay Engineering Graduate Program (F/M/X)
Solvay —Brussel
- € 68.500 per jaar
- Deeltijds
- Hybride werken
- Engels
- Projectmanagement
- Ter plaatse
- Taalopleiding voorzien
- Levensverzekering
Back-end Developer
SENSO2ME —Antwerpen
- Voltijds
- Engels
- Master
- API's
Application Specialist - Digital Threads
Siemens —Leuven
- € 52.800 - € 110.700 per jaar
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Artificiële intelligentie
14 dagen
Project Manager Generalist | Life Science
Capgemini —Diegem
- PMP
- Projectmanagement
IT Buyer
Toyota Motor Europe —Zaventem
- Microsoft Powerpoint
- Microsoft Excel
- Engels
11 dagen
Project Manager
Cyclops —Mechelen
- Hybride werken
- Managementervaring
- Tankkaart
Enterprise Technology Architect
Telenet —Mechelen
- Voltijds
- Hybride werken
Young Graduates CyberSecurity
Devoteam Belgium —Machelen
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Master
Snel solliciteren
Medior Project Manager | Life Sciences
Capgemini —Diegem
- Engels
- Master
- Projectmanagement
Full Stack .Net Software Engineer (all levels)
Innovation Sprint —Sint-Lambrechts-Woluwe
- Computerwetenschappen
- Azure
- Informatica
Data Engineers
Big Industries —Kontich
- Thuiswerk
- Azure
- Java
- SQL
- Tankkaart
Hardware Engineer & Hardware Assistant Opportunities
IMEC Inc. —Leuven
- Microsoft Excel
- Microsoft Office
- ICT

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van software solution in mechelen

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Technical Support & Installation Technician

Monni
Zaventem

Snel solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Bedrijfswagen
Bedrijfsopleidingen

Kwalificaties

Frans
Android
Technische hulp
POS
ICT
Retailmanagement
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

About Monni

Monni is a Belgian payment solutions provider offering integrated payment terminals, POS systems, and services. We help businesses simplify payments through reliable, transparent, and easy-to-use solutions, supported by strong local expertise.

Role Overview

As a Technical Support & Installation Technician, you ensure on-site technical interventions. You will be responsible for configuring the software according to each business’s workflow, connecting hardware, training users and providing first-line technical support.

This is a customer-facing role that combines technical installation, problem-solving, training and after-sales support. You will work closely with the sales, product and development teams to ensure every customer has a smooth onboarding experience and receives reliable ongoing support.

Key Responsibilities

1. Installation & Configuration

Install, configure and maintain payment terminals, Posbel POS software on tablets, terminals and compatible devices.
Configure customer accounts, menus, products, prices, VAT rates, users, permissions, floor plans, tables and business workflows.
Set up and test connected hardware such as printers, cash drawers, payment terminals, barcode scanners, tablets, kiosks, KDS screens and call screens.
Configure network connections, Wi-Fi, local devices and cloud synchronization where required.
Prepare installations before going on-site to ensure efficient deployment.

2. Customer onboarding & Training

Train customers and their teams on how to use the terminals, POS, back office, kiosk, e-shop, digital menu and reporting tools.
Explain best practices for daily operations, including sales, refunds, order management, stock, shifts, payments and reporting.
Adapt training to different customer profiles, including restaurants, cafés, bakeries, snack shops, retail stores and other businesses.
Provide clear documentation or setup notes after each installation.

3. Technical Support

Provide first-line support by phone, WhatsApp, email, remote access and on-site when needed.
Diagnose and resolve issues related to software configuration, printers, payment terminals, tablets, network connectivity and user errors.
Escalate complex bugs or technical problems to the product/development team with clear descriptions, screenshots and reproduction steps.
Follow up with customers after deployment to make sure the system is working smoothly.

4. Quality & Process Improvement

Maintain accurate records of installations, customer configurations, open issues and completed interventions.
Identify recurring problems and suggest improvements to the product, documentation or installation process.
Help create internal checklists, customer guides and support procedures.
Represent the company professionally during customer visits and support interactions.

Profile

Experience in technical support, IT installation, POS systems, hospitality technology, retail technology or field service.
Good understanding of tablets, Android devices, printers, Wi-Fi networks and basic troubleshooting
Comfortable working directly with business owners and operational staff.
Strong communication skills and the ability to explain technical topics in a simple way.
Hands-on, organized and solution-oriented.
Able to work independently on customer sites.
Fluent in Dutch or French and/or English is a strong plus.
Valid driving license.

Nice to have

Experience with POS/cash register systems, restaurant software or retail management software.
Experience with payment terminals, receipt printers, kitchen printers, KDS screens or self-ordering kiosks.
Knowledge of Belgian horeca or retail operations.
Basic knowledge of networking: IP addresses, routers, Wi-Fi, LAN, Bluetooth.
Familiarity with remote support tools.
Interest in SaaS, digital commerce, automation and customer success.

Offer

We offer a varied and challenging role within a fast-growing company where you can truly make an impact.
You will benefit from comprehensive internal training on our products and systems, ensuring you are fully equipped for success.
In return, we provide a competitive salary package complemented by attractive benefits
You will also receive a company car for on-site interventions, along with a mobile phone and laptop to support you in your role.
Above all, you’ll join a dynamic and friendly working environment that encourages initiative, ownership, and personal growth

Interested?

Send us your CV and take the next step in your career with us!

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Verfijn je zoekopdracht

software solution vacatures in mechelen

Technical Support & Installation Technician

Software Engineer

Junior IT Service Desk Officer Workplace Support

Junior Software Consultant - Microsoft 365

Client AI Solution Lead

Experienced software engineer (f/m/x)

IT Support Engineer (Graduate Programme)

3rd Level Technical Support Specialist

Solvay Engineering Graduate Program (F/M/X)

Back-end Developer

Application Specialist - Digital Threads

Project Manager Generalist | Life Science

IT Buyer

Project Manager

Enterprise Technology Architect

Young Graduates CyberSecurity

Medior Project Manager | Life Sciences

Full Stack .Net Software Engineer (all levels)

Data Engineers

Hardware Engineer & Hardware Assistant Opportunities

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van software solution in mechelen

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