20 Beste vacatures voor de functie van desktop support (nieuwe medewerkers gezocht)

Engineer II, End-User Computing
Energizer —Tessenderlo
- € 44.700 - € 74.500 per jaar
- Voltijds
- Microsoft Office
- Secundair Onderwijs
- ICT
Snel solliciteren
5 dagen
Freelance IT Support Consultant
HR Plug —Brussel
- Azure
- Engels
- Windows
Snel solliciteren
1 dag
Technical Support Engineer, Information Technology Group | Core Operations
FTI Consulting —Brussel-Hoofdstad
- Voltijds
- Microsoft Powerpoint
- Microsoft Word
- Computerwetenschappen
Systems Support Specialist
V2X —Namen (stad)
- Voltijds
- Microsoft Powerpoint
- Computerwetenschappen
- Microsoft Excel
Senior Software Engineer, Windows/Desktop Applications - Ghent, Belgium
Speechify —Gent
- € 30.000 - € 100.000 per jaar
- Thuiswerk
- Doctoraat
- Windows
- C++
Integrated Process & Data Management - Reporting Analyst (Data / Process / Tools)
ALSTOM —Charleroi
- Microsoft Excel
- ERP systemen
- Microsoft Office
Allround System Engineer
Conxion —Waregem
- Voltijds
- Ter plaatse
8 dagen
Data Engineer (m/w/d) with focus on data migration
Everience Benelux —Brussel
- Voltijds
- Databases
- SQL
Snel solliciteren
Belgium: Telecom UX/UI Expert (REF18)
Trusted Advisors —Brussel
- Engels
- Master
- Bachelor
IT Support Specialist (Genk)
Dataplan Informatica —België
- Azure
- Engels
- Windows
- Tankkaart
Level 2 Service Desk Engineer
Prodata Systems —België
- Voltijds
- Windows
- Microsoft Office
- Ter plaatse
IT Support Engineer (Junior)
Inspired —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Windows
IT Service Desk Specialist
Tomra —Leuven
- Vanaf € 47.000 per jaar
- Voltijds
- Engels
- Windows
- ICT
Snel solliciteren
Administrateur Système et Support IT
AUXIPRESS —Bruxelles Watermael-Boitsfort
- Thuiswerk
- Informatica
- Engels
- Windows
System Administrator and IT Support
AUXIPRESS —Brussel
- DevOps
- Windows
- Bachelor
Desktop Support Engineer
Cognizant —Brussel-Hoofdstad
- Voltijds
- Hybride werken
- Azure
- Windows
- Microsoft Office
10 dagen
IT Officer
Facq —Zaventem
- Computerwetenschappen
- Windows
- Linux
IT Support Specialist
Antwerp Distribution and Products Operations (ADPO) —Kallo
- Voltijds
- Probleemoplossing van software
- Windows
- Bachelor
- GSM-vergoeding
5 dagen
Service Desk Engineer
Delen Private Bank —Antwerpen
- Voltijds
- Windows
- Microsoft Office
- Analytisch vermogen
Customer Success Manager
Apryse —Gent
- Voltijds
- Thuiswerk
- Microsoft Excel
- Windows
- Master
Snel solliciteren
22 uur

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Engineer II, End-User Computing

Energizer -
Tessenderlo

Snel solliciteren

Vacaturegegevens

Voltijds
€ 44.700 - € 74.500 per jaar
5 dagen geleden

Kwalificaties

iOS
Android
Microsoft Office
Secundair Onderwijs
ICT
Applicatie-ondersteuning
Productie

Volledige vacaturetekst

This position is a key member of the Global Information Technology End-User Computing team responsible for delivering IT services within the end-user computing environment and providing technical assistance to business users. This position is also accountable for triaging end user issues, as well as resolution of IT assets and office automation issues, including PCs, printers, mobile devices and networks. This position is based in Tessenderlo, Belgium and is an onsite position.

End-User Computing Support

Respond to requests for technical assistance in person, via phone, electronically or otherwise.

Log all IT interactions and maintain communication logs in ticketing system.
Provide hardware/software support, including responsibility for MAC, Desktop, Laptop, Printer, Mobile Devices, etc.
Research and resolve technical issues using global standard ticketing tool, and assist in problem analysis and reporting.

Follow standard EUC procedures and best practices in arriving at issue resolution.
Install, configure, and troubleshoot approved software as per Energizer guidelines.
Provide Smarthands support for network and server teams, including providing onsite support, maintenance, backup and recovery of local network, server and voice communication resources.

Provide white-glove support for VIP’s
Identify and escalate situations requiring urgent attention through use of on-call list, team leadership, and other appropriate resources.
Track and route problems and requests through to completion, providing timely updates when applicable.
Provide PC user training.

Application Support

Provide Stand-by support on rotational basis with other IT staff.
Travel to site as required after hours to provide physical support for applications as required.
Maintain understanding of applications and application landscape to be able to provide ad-hoc support.

IT Asset Management

Manage PC/Printer Site Assets, including site maintenance of inventory for PC/Printers, management of PC disposal, management of network printer / queue, and physical PC and printer placement and moves.
Coordinate with Purchasing for inventory refresh, and serve as site purchaser for peripheral devices.
Maintain spare parts inventory.

Technology Solution Deployment & Enhancement

Deploy and install physical assets, including determining local staging requirements, coordinating with business, and completing testing activities.
Pro-actively review and refine current processes, make improvements as needed and ensure compliance with audit, statutory and corporate policies and standards.
Complete assigned project deliverables.
Stay abreast of industry trends and recommend areas of improvement.

IT Compliance & Audit

Help drive and adhere to global IT policies and standards.
Contribute to IT audits.

Required Skills and Experience

High School diploma or A+ certification.
6+ months of experience working directly with end users.
Knowledge of desktop end-user technologies, including PCs, virus / malware protection, iOS, Android, MAC and Windows.
Experience supporting office automation software and tools including MS Office.
Desire to stay abreast of best practices and technologies that affect the business and ability to retain new skills.
Advanced problem solving skills and the ability to develop creative solutions proactively.

Demonstrated ability to multi-task.
Excellent written and oral communications skills, including ability to document issues and resolutions.
Excellent interpersonal skills and customer focus with ability to work collaboratively and deliver high-quality outcomes for IT and non-IT colleagues.
Team player with ability to work independently in a distributed work environment with little direct supervision.

Preferred Skills and Experience

Experience with large multi-national consumer products company.
Experience in manufacturing environment.

Snel solliciteren

Verfijn je zoekopdracht

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