Great assignments await you with our key account clients in rich and varied environments
The role combines Business Analysis, Project Coordination and Change Management within a strategic transformation programme dedicated to the creation of a future training and operational environment. The consultant will support the Head of Projects & Transformation by coordinating multiple workstreams, aligning stakeholders, supporting governance, formalizing business needs and contributing to change management activities. The objective is to translate business requirements into structured initiatives and support their implementation through effective coordination and decision support.
Workload Distribution
- 40% Workstream Management & Coordination
- 30% Stakeholder Coordination & Project Governance
- 30% Business Analysis, Communication & Change Management
Your missions:
- Support the operational execution of the transformation programme and transition phase.
- Coordinate and manage multiple workstreams.
- Facilitate stakeholder alignment and collaboration.
- Gather, analyse and formalize business requirements.
- Support governance activities and management decision-making.
- Monitor actions, risks, dependencies and progress.
- Contribute to communication and change management initiatives.
- Translate identified needs into concrete workstreams and implementation plans.
Your activities:
Workstream Management
- Identify, structure and scope required workstreams.
- Define objectives, deliverables and stakeholders.
- Prepare roadmaps and action plans.
- Coordinate working groups and workshops.
- Monitor progress, actions, risks and dependencies.
- Consolidate stakeholder contributions.
- Prepare analyses supporting management decisions.
- Produce workstream progress reporting.
Stakeholder Coordination & Governance
- Identify and engage stakeholders.
- Organize and facilitate meetings.
- Coordinate interactions between stakeholder groups.
- Prepare governance and steering meetings.
- Follow up decisions and action plans.
- Produce meeting minutes and executive summaries.
Business Analysis
- Gather and document business requirements.
- Perform business and functional analyses.
- Map current and future needs and usages.
- Conduct occupancy and space utilization analyses.
- Prepare scoping documents and decision papers.
Communication & Change Management
- Prepare communication and presentation materials.
- Support communication towards impacted communities.
- Identify adoption and engagement risks.
- Consolidate user feedback.
- Support change management activities and awareness initiatives.
Key Deliverables
- Workstream scoping documents
- Roadmaps and action plans
- Business requirements documentation
- User and functional analyses
- Governance materials
- Meeting minutes and executive summaries
- Occupancy and utilization analyses
- Communication materials
- Progress reports
- Decision-support documents
You have the following skills:
Business & Transformation
- Business Analysis
- Requirements Gathering & Formalization
- Functional Analysis
- Process Mapping
- Organizational / Operational Transformation
- Change Management
Project & Coordination
- Project Coordination
- Multi-Workstream Coordination
- Planning & Roadmapping
- Progress Tracking & Reporting
- Risk & Dependency Management
- Governance Support
Stakeholder & Communication
- Stakeholder Management
- Workshop Facilitation
- Meeting Facilitation
- Communication & Content Preparation
- Executive Reporting
Technical
- Advanced Microsoft Office Suite
Soft Skills
- Excellent Listening Skills
- Strong Interpersonal Skills
- Diplomacy
- Relational Intelligence
- Strong Coordination Skills
- Ability to synthesize complex information
- Customer-Oriented Mindset
- Results-Oriented Approach
- High Operational Autonomy
- Team Spirit
Required Experience & Qualifications
- Bachelor’s Degree
- 5-6 years of professional experience
- 3+ years in Business Analysis
- 5+ years in Project and/or Workstream Coordination
- Experience in Stakeholder Management
- Experience facilitating workshops
- Experience in transformation projects
- Experience related to technical infrastructure, workplace environments or training facilities
- Fluent French and Dutch
- Advanced Microsoft Office skills
- Strong customer-oriented approach
- You have at least 5 years of professional experiences in IT
- If you are at least fluent in FR/ENG or NL/ENG it’s best
- You’re eager to learn, motivated and curious
- Let’s have a chat !
- Hospitalization insurance (partner/children incl.)
- Group insurance
- Dental insurance (partner/children included)
- 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
- 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
- Representation fee net per month.
- Internet fee of € 40 per month.
- Company car with national fuel card OR Public transport reimbursed OR mobility package.
- Daily fee of 5.50€ net /day provided.
- Subscription GSM unlimited calls for Belgium (ITS subscription)
- Training plan (e-learning - certification at ITS charge)
Extra advantages:
- Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
- Regular follow-up (every 3 to 6months depending on your needs/will)
- Regular teambuilding to meet-up and have fun (every 3 months more or less)
- Flexibility and trust
- Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
- Co-optation system because sharing is caring!
- 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
- Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
- Package proposal so we all agree beforehand.
- Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
