20 beste vacatures voor de functie van it support in waterloo (nieuwe medewerkers gezocht)

Junior Customer Success Consultant - Adfinity
EASI SA —Nijvel
- Databases
- SQL
Secure Environment System support engineerSecure Environment System support engineer
Elia —Brussel
- DevOps
- Windows
- SQL
2 dagen
ICT Payroll Specialist
EGOV Select —Evere
- Weekendbeschikbaarheid
- Microsoft Excel
- Oracle
- Engels
Customer Care Manager
Amarris —Oudergem
- Hybride werken
- Bureau
- Accountancy
- Artificiële intelligentie
Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based
Radisson Hotel Group —Brussel
- Voltijds
- Hybride werken
- Management
- Klantenservice
- Bachelor
Snel solliciteren
Technical Service Support Engineer
GEA Group Aktiengesellschaft —Halle
- Voltijds
- Verkoopervaring
- Microsoft Office
- Master
IT Service Catalog Manager
EGOV Select —Evere
- Voltijds
- Doctoraat
- Master
- ICT
System Engineer - Retail IT Operations
Circle K —Bruxelles Auderghem
- Engels
- Scripting
- POS
IT Risk & Compliance Specialist
Christelijke Mutualiteit —Schaarbeek
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
- Openbaar vervoer vergoeding
- GSM-vergoeding
Flexible Support Engineer
Prodata Systems —Zaventem
Machine Control Application Specialist
Topcon Positioning —Zellik
- Voltijds
- Thuiswerk
- Microsoft Outlook
- Salesforce
- ICT
Commercial Systems Administrator
Essity —Diegem
- Weekendbeschikbaarheid
- Microsoft Excel
- Engels
- Microsoft Office
2 dagen
IT Integration Manager – Financial Services
Projective Group —Brussel
- Engels
- Master
- Projectmanagement
2 dagen
IT Risk & Compliance Specialist
Mutualité Chrétienne —Schaarbeek
- Werken op feestdagen
- Engels
- Master
- Communicatieve vaardigheden
- GSM-vergoeding
Secure Environment System support engineer
Elia —Brussel
- Waakdienst
- DevOps
- Engels
- Windows
3 dagen
Medical Application Expert
UZ Brussel —Jette
- Voltijds
- Computerwetenschappen
- SQL
- Analytisch vermogen
Freelance Senior Support Engineer
BLR Consultancy —Brussel
- Azure
- AWS
- Analytisch vermogen
- Tankkaart
F-35 Senior System / Network Administrator | Kleine Brogel Air Base | On Site
ILIAS Solutions —Diegem
- Voltijds
- Windows
- Linux
- Ter plaatse
Snel solliciteren
Support Technical expert huishoudelektro NL/FR
BSH Home Appliances Group —Brussel
- Voltijds
- Microsoft Office
- Secundair Onderwijs
Application Specialist ICT
Infrabel —Anderlecht
- PMP
- ERP systemen
- Engels

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Junior Customer Success Consultant - Adfinity

EASI SA -
Nijvel

Nu solliciteren

Vacaturegegevens

Extralegale voordelen

Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering
Bedrijfsfeesten

Kwalificaties

Frans
Databases
SQL
Nederlands

Volledige vacaturetekst

What does a Junior Customer Success Consultant do?

As a Junior Customer Success Consultant within our dedicated Adfinity solution team, you are the driving force that propels our clients towards optimal mastery of Adfinity while serving as their primary point of contact to overcome any obstacles they may encounter. You embody operational excellence and act as a trusted partner, ensuring a seamless user experience.

Your mission revolves around two essential pillars: providing in-depth training to our clients on our accounting and financial software to guide and advise them in their daily use of Adfinity, and efficiently resolving issues inherent to the solution.

As a consultant, you don't manage just one client, but rather juggle multiple clients and distinct projects simultaneously. With over 1000 clients in diverse sectors and domains, each day is an adventure rich in diversity.

And if you enjoy this job, why not do it within Belgium's Best Workplace since 2015! ;-)

What are your responsibilities as a Junior Customer Success Consultant?

Following thorough training by our most qualified experts, you will gain comprehensive expertise in the operation of our Adfinity application. Your responsibilities will include:

Conducting detailed training sessions on our accounting and financial software, whether on-site or directly at the client's location
Taking charge of organizing training sessions, ensuring an optimal experience for our clients
Actively contributing to the creation of client documentation, ensuring maximum clarity and understanding
Serving as the preferred point of contact for clients, efficiently assisting them through tickets or by phone
Conducting in-depth research to provide professional answers to complex questions from clients
Transmitting complex questions and potential bugs to our expert colleagues for swift and effective resolution
Working closely with and maintaining transparent communication with product and project teams
Ensuring a positive customer experience from the initial introduction to continuous follow-up, ensuring satisfaction at every stage

Who are we looking for as a Junior Customer Success Consultant?

Must-have:

Master's degree in Science or Business Engineering ideally
Strong affinity with IT and finance domains: You have a deep understanding of technological and financial issues, allowing you to grasp our clients' needs
Excellent interpersonal skills: Your ability to build strong relationships with clients and colleagues is a key asset for this service-oriented role
Assertive client orientation, enjoying direct and phone contact with clients: You are passionate about customer satisfaction and thrive in direct or indirect interactions with them
Team player: Effectively working within a team, promoting collaboration, and contributing positively to the collective work environment
Proven presentation skills: Your ability to communicate clearly and engagingly is essential for effectively sharing your knowledge with clients
Maximum 2 years of experience: Professional experience limit to ensure a fresh and innovative perspective

Nice-to-have:

Good knowledge of SQL: Having a deep understanding of SQL language to manipulate and query databases
Proficiency in Dutch and English: Being comfortable in at least one language in addition to French, either Dutch or English, would be an asset
Limited experience in a similar role: Previous experience in a similar role would be an advantage but is not mandatory

Why choose Easi?

Competitive Package:

Company car with charging card for unlimited use in Belgium
Meal vouchers
Eco-vouchers
Hospitalization insurance Alan: innovative, transparent and paperless health partner. Possibility to add ambulatory and dental insurance (specialists, doctors, dentists,...) at a lower cost than if taken separately
Group insurance
Mobile phone subscription
Seniority days
Platform for converting the end-of-year bonus into additional, personalised benefits

A fun and Stimulating Work Environment:

Transparent communication
Modern, wellbeing-oriented offices
A young, dynamic and forward-looking management
Events: business trips abroad, sports and team building events, gala evenings, etc.
Fresh fruit, free breakfast once a month, gaming room (darts, PlayStation, board games, kicker table,...), afterwork every Friday, and … strong coffee ;-)

Opportunities:

Opportunity to grow rapidly, both vertically and horizontally
Possibility to become shareholder after 3-4 years

By submitting your application, you consent to Easi processing your personal data in accordance with our Privacy Policy.

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it support vacatures in waterloo

Junior Customer Success Consultant - Adfinity

Secure Environment System support engineerSecure Environment System support engineer

ICT Payroll Specialist

Customer Care Manager

Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based

Technical Service Support Engineer

IT Service Catalog Manager

System Engineer - Retail IT Operations

IT Risk & Compliance Specialist

Flexible Support Engineer

Machine Control Application Specialist

Commercial Systems Administrator

IT Integration Manager – Financial Services

IT Risk & Compliance Specialist

Secure Environment System support engineer

Medical Application Expert

Freelance Senior Support Engineer

F-35 Senior System / Network Administrator | Kleine Brogel Air Base | On Site

Support Technical expert huishoudelektro NL/FR

Application Specialist ICT