20 beste vacatures voor de functie van helpdesk support in belgium (nieuwe medewerkers gezocht)

Technical Support Representative
Hologic —Zaventem
- € 55.000 - € 65.000 per jaar
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IT Support Officer
Smals —Brussel
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Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based
Radisson Hotel Group —Brussel
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20 uur
Odoo ERP Sales Consultant / Account Executive
Cloudsaber Ltd —Werk van thuis
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4 dagen
Service Desk Engineers M / F / X
Amaris Consulting —Brussel
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1 dag
Contract Logistics WMS Superuser
Kuehne+Nagel —Beringen
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Network Security Engineer
MasORange —Evere
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Product Support Engineer
Deceuninck —Hooglede Gits
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Inbound Call Agent
TSG Solutions —Turnhout
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IT Officer
Facq —Zaventem
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VoIP & IT Helpdesk Engineer
AXI Holding Services —Zaventem
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Assistant Facilities Manager
JLL —Aalst
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TECHNICAL SUPPORT ENGINEER
Deceuninck —Hooglede Gits
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Customer Care Specialist
Profile Group Antwerpen —Berchem
- Engels
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5 dagen
Analyste-développeur / Chef de projet
INASEP —Namen (stad)
- € 39.022,65 - € 54.142,54 per jaar
- Bachelor
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- Opleidingsvergoeding CE
- Reiskosten vergoeding
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Credit Controller
Profile Group Antwerpen —Berchem
- Deeltijds
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5 dagen

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Technical Support Representative

Hologic -
Zaventem

Nu solliciteren

Vacaturegegevens

€ 55.000 - € 65.000 per jaar

Kwalificaties

Frans
Spaans
Klantenservice
Salesforce
Technische hulp
Klantenondersteuning
Communicatieve vaardigheden

Volledige vacaturetekst

Technical Support Representative - Diagnostics

Role location: Zaventem, Belgium

Languages required: Spanish, French and English - fluent

Here at Hologic it is our purpose to enable healthier lives everywhere, every day. We are driven by our passion to become the global champion for women’s health, and our technologies help healthcare professionals make critical decisions with confidence. As a Technical Support Representative at Hologic, you will translate this purpose into action.

You will be the first point of contact for our customers providing professional, empathetic support over the phone and email, helping to resolve technical and application issues quickly and effectively. You will own a solution to the challenges presented and will engage the relevant expertise when you require additional support.

We are looking for people who thrive in a proactive, collaborative environment, have logical mindset, a strong customer focus and ability to learn quickly.

KEY RESPONSIBILITIES

Respond to inbound calls and emails from users of our diagnostic equipment and ask the right questions to understand issues and apply structured, logical troubleshooting
Deliver excellent customer support & experience to end-users for both technical and application issues
Use tools such as Salesforce, ticketing systems and phone platforms to log, track and manage cases
Follow documentation and complaint-handling procedures to ensure compliance, accuracy and quality
Collaborate in an open-space, cross-functional environment – working closely with other Technical Support Representatives and Technical Experts
Escalate complex issues appropriately while maintaining ownership and clear communication with the customer
Continuously expand your product knowledge via manuals, e-learning and hands-on practice

KNOWLEDGE, SKILLS & EXPERIENCE

Spanish, French and English: fluent (spoken and written) – essential. Any additional European language will be advantageous
Experience in a customer service, helpdesk or technical support role is preferred
User-level understanding of technical products or equipment
Ability to prioritise and manage multiple cases simultaneously
Ability to work effectively in a fast-paced, growing and changing environment
Ability to work independently, with sense of initiative, great attention to detail and a hands-on approach
Excellent verbal and written communication skills – clear, professional and customer-focused

So why join Hologic?

We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued training throughout your career.

Salary: €55,000 – €65,000 gross per year

The final offer will depend on experience, skills, and alignment with internal pay structures. In addition, we offer a comprehensive benefits package including pension and insurances.

If you think you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you!

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helpdesk support vacatures in belgium

Technical Support Representative

Helpdesk Technician L2

Assistant de direction - Support au management (M/FX)

IT Support Officer

Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based

Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)

Supply Chain Specialist

Odoo ERP Sales Consultant / Account Executive

Service Desk Engineers M / F / X

Contract Logistics WMS Superuser

Network Security Engineer

Product Support Engineer

Inbound Call Agent

IT Officer

VoIP & IT Helpdesk Engineer

Assistant Facilities Manager

TECHNICAL SUPPORT ENGINEER

Customer Care Specialist

Analyste-développeur / Chef de projet

Credit Controller

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van helpdesk support in belgium

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