20 beste vacatures voor de functie van technical support in antwerpen, vlg (nieuwe medewerkers gezocht)

L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
Technical Support Wallonie
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- Engels
- Bachelor
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Mutualité Chrétienne —Antwerpen
- Maandag t/m vrijdag
- Computerwetenschappen
- Informatica
- Engels
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8 dagen
Medical IT and Electronics Support Technician
Natus Neuro —Kontich
- Voltijds
- Hybride werken
- Computerwetenschappen
- Klantenservice
- Windows
AI-Native Customer Support Representative
Oper —Antwerpen
- Hybride werken
- Artificiële intelligentie
- Communicatieve vaardigheden
Snel solliciteren
IT Support Engineer
Parte NV —Antwerpen
- Voltijds
- Hybride werken
- Secundair Onderwijs
- Analytisch vermogen
- Bachelor
- Tankkaart
- GSM-vergoeding
Snel solliciteren
IT Support Specialist
Agidens —Zwijndrecht
- Engels
- SharePoint
Smart Technology Support Agent
Nikojobs —Antwerpen
- Voltijds
- Hybride werken
- Engels
- Microsoft Office
Medical IT and Electronics Support Technician
Natus Medical Incorporated —Kontich
- Voltijds
- Hybride werken
- Computerwetenschappen
- Klantenservice
- Windows
Technische servicedesk medewerker
Cepa cv —Antwerpen
- Voltijds
- Probleemoplossing van software
- SharePoint
- Pensioensparen
Customer Service Analyst
SENSO2ME —Antwerpen
- Voltijds
- Klantenservice
- Engels
NetSuite ERP Support consultant
Dynappco —Kontich
- Oracle
- ERP systemen
- Master
ICT-Officer (vervanging)
FPC Antwerpen —Antwerpen
- Deeltijds
- Computerwetenschappen
- Azure
- Engels
- GSM-vergoeding
- Levensverzekering
IT Support & System Engineer
Manna Foods —Schoten
- Voltijds
- Azure
- Engels
- Windows
Snel solliciteren
Operations Support Engineer
Telenet —Mechelen
- Voltijds
- Engels
- Bachelor
- Ter plaatse
Application Support Analyst
Hamlet nv —Vrasene
- Voltijds
- ERP systemen
- Engels
- Analytisch vermogen
- Pensioensparen
Operational Support Coördinator (EDI / Data-Integraties)
PSA Antwerpen —Beveren
- Microsoft Office
- Analytisch vermogen
- Bachelor
Servicedesk Engineer
BLR Consultancy —Antwerpen
- Engels
- Microsoft Office
- Analytisch vermogen
- Tankkaart
Service Desk Engineer
Delen Private Bank —Antwerpen
- Voltijds
- Windows
- Microsoft Office
- Analytisch vermogen
Operational Support Coördinator (EDI / Data-Integraties)
PSA | MPET | ATS —Beveren
- Microsoft Office
- Analytisch vermogen
- Bachelor

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L1 Support Engineer, Mechelen - Belgium

Infosys -
Mechelen

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
SCCM
Windows
Analytisch vermogen
IT-support
DNS
ICT
Intune
VPN

Volledige vacaturetekst

Technology – L1 Support Engineer
Location – Mechelen - Belgium

We are looking for a motivated and customer-oriented IT L1 Support Technician to join our dynamic IT team in Mechelen. As the first point of contact for our users, you will play a vital role in delivering prompt and effective technical assistance, ensuring seamless IT operations and a positive user experience. Your responsibilities will include triaging, diagnosing, and resolving basic to moderately complex hardware, software, and network issues, while escalating more complex problems to higher-level support as needed.

Required

2+ years experience providing onsite support in an enterprise environment.
Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
Respond to service desk requests and fulfil them promptly.
Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
Log, categorize, and prioritize support requests accurately and efficiently.
Perform password resets and account unlock procedures.
Basic Knowledge in SCCM, Intune and Jamfpro for managing devices.
Hands on feet support for Laptop/Desktop, Printer, networking and Installation of OS, Outlook configuration.
Hardwar Troubleshooting.
Software Installation & Troubleshooting.
Strong working knowledge of Windows 11, MAC’s. MAC Knowledge is mandatory.
Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies.
Follow up on outstanding tickets and ensure timely communication with users regarding their issue status.
Maintain accurate records of support interactions, resolutions, and escalations within the ticketing system.
Ability to self-motivate and possess a strong desire to learn new technologies and share knowledge.
Travel independently to various shop locations by car (must have a valid driver’s license).

Preferred

Excellent communication (verbal and oral) skills to interact with end users at all levels, Person should know Dutch, French & English all three languages.
Comfortable to work in shift environment.
Need to provide on call support to users.
Valid driver’s license and ability to travel by car.

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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technical support vacatures in antwerpen, vlg

L1 Support Engineer, Mechelen - Belgium

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