20 beste vacatures voor de functie van integration and automation expert in vlaams gewest (nieuwe medewerkers gezocht)

Customer Experience Automation Expert
Mega Group International S.A. —Leuven
- Voltijds
- Hybride werken
- Marketing
- Engels
- Master
Snel solliciteren
Senior Robotics Systems Architect (Technical Lead)
VITO —Genk
- Voltijds
- Hybride werken
- Doctoraat
- Engels
- Onderzoek
Snel solliciteren
Customer Experience Automation Expert
Mega Belgium —Leuven
- Marketing
- Engels
- Master
BUSINESS ANALYST DYNAMICS 365 FINANCE & OPERATIONS
Christeyns —Gent
- Voltijds
- Azure
- ERP systemen
- SQL
PLC / Automation Engineer
ABB Robotics Solutions NV —Huizingen
- Master
- Personeelszaken
Snel solliciteren
R&D Mechatronics Engineer
VITO —Genk
- Voltijds
- Hybride werken
- CAD
- Engels
- Onderzoek
Snel solliciteren
Embedded Systems Product Manager - Tessenderlo-Ham, Belgium
Melexis Microelectronic Systems —Tessenderlo-Ham
- Doctoraat
- Schema interpretatie
- Master
Automation Project Lead PMR Hoboken
Umicore —Hoboken
- Engels
- Master
- Productie
Copilot, Power Platform & Microsoft 365 Application Developer/Architect
Devoteam Belgium —Machelen
- Voltijds
- Hybride werken
- Microsoft Access
- Azure
- Engels
Snel solliciteren
Senior Product Lifecycle Management (PLM) ICT Specialist
Puratos —Groot-Bijgaarden
- Voltijds
- Engels
- API's
[Staffing/Freelance] DevOps Engineer
NTT DATA —Diegem
- Voltijds
- Azure
- DevOps
- Systeem ontwerpen
Business Development Manager Microsoft Cloud, Data & AI (Enterprise Focus)
Devoteam Belgium —Machelen
- Voltijds
- Hybride werken
- Azure
- Verkoopervaring
Snel solliciteren
Product Owner - Network Design Tooling
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Engels
- Master
- Agile
Embedded Software Engineer
TMC —Antwerpen
- Master
- C++
- Bachelor
- Winstpremie
Solutions & Design Engineer
Yusen Logistics (UK) —Melsele
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Verkoopervaring
SCADA Developer
Capgemini —Diegem
- Databases
- Analytisch vermogen
- ICT
SCADA Developer
Capgemini Sogeti —Diegem
- Databases
- Analytisch vermogen
- ICT
Thesis AI-Powered Knowledge Sharing for Embedded Software Team
Movu Robotics —Lokeren
- Voltijds
- Softwareontwikkeling
- ICT
- Artificiële intelligentie
Snel solliciteren
Salesforce Technical Configurator (hybrid) Tessenderlo, Belgium
WorkNomads —Tessenderlo
- Voltijds
- Hybride werken
- Oracle
- Verkoopervaring
- Salesforce
Snel solliciteren
10 dagen
Internship - Atlassian System Engineer
Brainsquare —Zaventem
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Bachelor

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van integration and automation expert in vlaams gewest

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

integration and automation expert jobs near vlaams gewest

Vacatures voor een Product Owner in Mechelen

Vacatures voor een Ai Engineer in Brussels

Vacatures voor een System Engineer in Brussels

Vacatures voor een System Engineer in Diest

Vacatures voor een Junior Cloud Engineer in Brussel

Vacatures voor een System Engineer in Izegem Emelgem

Vacatures voor een System Engineer in Fleurus Heppignies

Vacatures voor een Azure Architect in Kortrijk

Vacatures voor een Assistent Architect in Ieper

Vacatures voor een Architect in Brugge

Vacatures voor een Interior Architect in Gent

Vacatures voor een Stagiair Architect in Antwerp (province)

Vacatures voor een Enterprise Architect in 2900 Schoten

Vacatures voor een Enterprise Architect in Lembeke

Vacatures voor een Architect, Jobstudent in Brugge

Vacatures voor een Product Manager in Kortrijk

Vacatures voor een Product Owner in Gent

Vacatures voor een Product Owner in Arrondissement Brussel

Vacatures voor een Product Owner in Limburg (provincie)

Vacatures voor een Product Manager in Gavere

Customer Experience Automation Expert

Mega Group International S.A.
Leuven

Snel solliciteren

Vacaturegegevens

Voltijds

Kwalificaties

Frans
Power BI
Marketing
Engels
E-commerce
Master
SQL
Klantenondersteuning
Artificiële intelligentie
Google Analytics
Marketing
Nederlands

Volledige vacaturetekst

At Mega, we are reshaping the Belgian energy & telco market by offering transparent, competitive and customer‑centric solutions. Founder‑owned and run, MEGA is backed by strong financial foundations and a solid 500,000‑customer base .

Every month, hundreds of thousands of customer interactions flow through our website, customer service channels and AI solutions. Our ambition is simple: solve as many customer needs as possible instantly, automatically and effortlessly.

To help us achieve that ambition, we're looking for a CX Automation Expert. You will become the owner of our Zendesk AI ecosystem and play a central role in shaping how customers interact with MEGA.

Ready for the challenge? Because we are !

The Job :

As CX Automation Expert, your mission is to continuously improve MEGA's customer journey through AI, automation and data. You will own our Zendesk AI ecosystem, identify opportunities through data and experimentation, and work cross‑functionally to turn findings into concrete improvements.

Key Responsibilities :

Become MEGA's internal expert on Zendesk AI (Ultimate): configuring and continuously improving AI agents
Design conversation flows and customer journeys, ensuring smooth escalation to human agents
Maintain and enrich the AI knowledge base
Analyse customer interactions to detect friction points and quantify their business impact
Design, launch and evaluate tests, validating hypotheses using data rather than intuition
Translate findings into concrete improvement initiatives, continuously iterated
Collaborate with Operations, IT, Marketing, Legal and Product teams to define requirements and coordinate implementation
Monitor and improve our key KPIs: AI Resolution Rate and AI CSAT

This is a hands-on, data-driven role: you will own our AI ecosystem end to end, from configuration to performance monitoring.

Working at Mega means :

A role with real impact, keeping energy accessible and affordable for everyone
Be part of a fast-paced, entrepreneurial environment where your expertise will be valued
A collaborative, results-oriented culture where everyone is welcomed and respected
Thrive in a company that embraces diversity and inclusion—come as you are to a workplace where everyone is welcomed and respected

Align with our core values as you lead and inspire :

Trust : We act with transparency, take responsibility, and foster exchanges based on trust, respect, and integrity.
Agility : We adapt quickly, find pragmatic solutions, and seize opportunities with creativity.
Positivity : We collaborate together with a positive attitude, shared motivation, and a common vision.
Customer First : We prioritize our customers, using our expertise to deliver value and build strong partnerships.
Performance : We aim for excellence by facing challenges with a performance and efficiency-oriented mindset. Our approach is focused on results and solutions.

Our offer:

A high-impact role with ownership and autonomy, at the heart of MEGA's AI and customer experience strategy
The opportunity to shape and scale how hundreds of thousands of customer interactions happen every month
A fast-growing, ambitious company with short decision lines
Hybrid working model
Based in our Leuven office
Competitive salary package in line with experience, including benefits

Is this job made for you ?

3 to 5 years of experience in a performance-oriented environment: growth marketing, CRO, product analytics, customer experience, e-commerce…
Entrepreneurial, curious, highly analytical and data-driven, pragmatic and comfortable taking initiative

Technical Skills

Strong affinity with technology is essential, you don't need to be a developer, but you must enjoy working in technical environments: AI and automation, APIs and integrations, workflow design, customer support platforms, analytics.

Experience with Zendesk AI (Ultimate), AI Agent platforms/chatbots, Google Analytics, Power BI or SQL is a big plus.

Languages

English required
Dutch or French required
Trilingual (EN / NL / FR) is a strong plus

Master’s degree in business, marketing or a related field is preferred

Ready to make an impact?

If you are analytical, results-oriented and passionate about AI in the service of customer experience, we would love to hear from you.

Snel solliciteren

Verfijn je zoekopdracht

integration and automation expert vacatures in vlaams gewest

Customer Experience Automation Expert

Senior Robotics Systems Architect (Technical Lead)

Customer Experience Automation Expert

BUSINESS ANALYST DYNAMICS 365 FINANCE & OPERATIONS

PLC / Automation Engineer

R&D Mechatronics Engineer

Embedded Systems Product Manager - Tessenderlo-Ham, Belgium

Automation Project Lead PMR Hoboken

Copilot, Power Platform & Microsoft 365 Application Developer/Architect

Senior Product Lifecycle Management (PLM) ICT Specialist

[Staffing/Freelance] DevOps Engineer

Business Development Manager Microsoft Cloud, Data & AI (Enterprise Focus)

Product Owner - Network Design Tooling

Embedded Software Engineer

Solutions & Design Engineer

SCADA Developer

SCADA Developer

Thesis AI-Powered Knowledge Sharing for Embedded Software Team

Salesforce Technical Configurator (hybrid) Tessenderlo, Belgium

Internship - Atlassian System Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van integration and automation expert in vlaams gewest

Zoek vacatures in meer locaties

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden