Job Description:
Business Architect – Job Description
Role Purpose
The Business Architect plays a key role within the Transformation Office by bridging business strategy and IT execution. The role ensures that transformation initiatives are aligned with AXA’s strategic objectives, operational realities, and target operating model. Acting as a trusted advisor and change enabler, the Business Architect supports the organization in delivering sustainable business value, driving innovation, and ensuring consistency across people, processes, technology, and governance.
Key Responsibilities
Business Architecture & Transformation
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Define and maintain business architecture views across people, processes, capabilities, and tools for key transformation initiatives.
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Translate business strategy into actionable transformation roadmaps and target operating models.
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Ensure initiatives support long-term structural solutions, IT delivery predictability, and effective cost management.
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Define and challenge the “Why” and “What” of business initiatives while supporting demand management and domain entry discussions.
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Drive digital transformation and innovation through business process evolution and capability development.
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Ensure IT investments generate measurable business value and sustainable competitive advantage.
Stakeholder Collaboration & Advisory
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Partner closely with business leaders and operational teams to understand strategic priorities, business challenges, and transformation goals.
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Act as a trusted advisor on business and IT impacts related to ongoing and future initiatives.
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Collaborate with Transformation Office teams, architects, and IT delivery teams to co-design pragmatic and innovative solutions.
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Foster strong relationships across business and IT communities and contribute to a collaborative “One Team” culture.
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Coach and support stakeholders and colleagues in business architecture methodologies, governance, and transformation practices.
Governance & Operating Model
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Promote and apply the AXA Belgium Transformation Target Operating Model (TOM) and governance framework.
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Contribute to enterprise-wide business capability modeling and integrated architecture governance.
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Support the continuous improvement and safeguarding of Transformation Office standards, methodologies, and best practices.
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Ensure architectural consistency and alignment across projects, programs, and domains.
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Provide guidance to project teams to ensure solutions remain aligned with the approved business architecture.
Continuous Improvement & Knowledge Sharing
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Contribute actively to Business Architecture and Transformation Office communities of practice.
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Share lessons learned, market trends, and external insights to support continuous improvement and innovation.
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Present and contribute topics during team meetings and architecture forums.
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Encourage transversal collaboration and knowledge sharing across teams and domains.
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Coach colleagues and support capability growth within the team.
Profile & Competencies
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Strong understanding of business architecture principles, transformation methodologies, and operating models.
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Ability to connect strategic objectives with operational execution and technology capabilities.
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Excellent stakeholder management, facilitation, and communication skills.
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Strong analytical and problem-solving mindset with the ability to challenge constructively.
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Experience working in complex transformation environments involving both business and IT stakeholders.
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Collaborative team player with coaching and influencing capabilities.
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Pragmatic, solution-oriented, and able to balance innovation with operational feasibility
AXA aims to be a reflection of the diverse society in which we live and has therefore been pursuing a policy of active diversity, non-discrimination, and equal opportunities for many years. In this context, we guarantee equal treatment and access to recruitment, regardless of age, origin, cultural background, disability, gender, sexual orientation, or other characteristics.
We are more than 3000 employees, partnering with 3200 brokers, located in our modern offices in Brussels, Antwerp, Eupen, and Liège. We are serving 3 million customers, and we are proud to be the number 1 car insurer. It is our ambition to not only be a payer but rather a real partner for our customers.
Our four core values drive us every day to give our best for our customers while collaborating effectively with our colleagues: Customer First, Integrity, Courage, and One AXA.
At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy.
A nice reward for your work
An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers, the full reimbursement of public transport, and a cafeteria plan.
The benefits of working at an insurance company
From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
A job that respects your personal life and dreams
A flexible schedule of 35 hours per week, 36 days of leave per year to recharge, as well as the option to work partially from home.
You will benefit from sports classes at work, employee wellness programs and trainings, to keep you in great shape, both physically and mentally.
