Introduction
Official Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.
We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of.
In order to strengthen our Finance department with additional expertise, we are currently looking for a "Business Analyst " for our office in Brussels.
If you are passionate about Africa and Finance, this position is for you !
Responsibilities
As a Business Analyst at SMT, you will play a central role in the continuous improvement of our Business Applications and Business Processes. Your positioning in the company allows you to be a key player of our Digital Transformation. You’re responsible for providing practical solutions that the business can implement when experiencing challenges with systems.
- Information Gathering: conduct interviews, organize meetings, and workshops to collect all necessary information ;
- Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our Aftersales & IT systems. You act as a real Business Support for other Departements ;
- Documentation : maintain business models, functional designs, and system documentation ;
- Process Analysis: Describe, analyze, and evaluate bottlenecks as well as opportunities for improvement in our Aftersales operational processes ;
- Process Modelling: Use modelling techniques to map and optimize Aftersales processes ;
- Develop & Write functional specifications : Develop business analyses, detect opportunities, and translate them into functional specifications and user stories for IT development ;
- PowerBI reports: qualify requirements, propose solutions, test solutions and implement them ;
- Project Management: Actively participate in project management, monitor progress, coordinate actions with project teams and project managers, while respecting deadlines and budgets ;
- Monitoring Developments: Stay constantly informed of the latest trends and developments in the field of IT and process analysis.
Profile
- You hold a Bachelor or Master Degree in Business Administration, Information Technology, Computer Science, or a related field ;
- You already have a minimum of 5 years’ professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ;
- You are fluent in French and English languages, both written and spoken ;
- You have strong knowledge of process modelling techniques (BPM, UML, etc.) ;
- You have previous experience with Agile methodology, experience in Scrum is a plus ;
- Familiarity with business analysis tools (e.g., Excel, Power BI, SQL) is preferred ;
- You have excellent communication skills (both technical and non-technical) ;
- You are organized, methodical, and able to meet deadlines while keeping an eye on details.
Offer
- A salary in line with your experience and achievement as well as other benefits (company car, group insurance, hospitalization insurance, representation allowances,…) ;
- A real opportunity to enhance your experience and develop your skills ;
- A function with an international influence that combines autonomy and initiative ;
- A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
Rémunération : à partir de 4 000,00€ par mois
Avantages :
- Assurance groupe
- Assurance hospitalisation
- Cadeau de Noël
- Carte essence
- Chèques repas
- Éco-chèques
- Événements d'entreprise
- GSM de fonction
- Ordinateur de fonction
- Participation aux bénéfices
- Programme de bien-être
- Remboursement des frais de téléphone
- Remboursement des frais de voyage
- Travail à domicile
- Voiture de société
Lieu du poste : En présentiel
