20 beste vacatures voor de functie van communication digitale in mechelen, vlg (nieuwe medewerkers gezocht)

Conversational AI Specialist
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Master
- Bachelor
Digital Client Advisor - English Speaker - September 2026
Louis Vuitton —Brussel
- Weekendbeschikbaarheid
- CRM-systemen
- Verkoopervaring
- Salesforce
- Levensverzekering
People Partner Expert - Talent Acquisition
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Personeelswerving
Communications & Digital Engagement Officer
UNITEE - New European Business Confederation —Bruxelles Ixelles
- € 2.150 - € 2.300 per maand
- Voltijds
- Marketing
- Socialemediabeheer
- Engels
- Vergoeding onkosten zakenreis
Snel solliciteren
Communications Intern - Nestlé Europe Government Relations & ESG Engagement
Nestlé —Brussel
- Voltijds
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Thuiswerkopties
13 dagen
Digital Marketing Specialist – Denza (BeLux)
BYD Europe —Brussel
- Voltijds
- Marketing
- Socialemediabeheer
- Bachelor
Junior Consultant Digitale Marketing
Shown —Brussel
- Voltijds
- Marketing
- Master
- Bachelor
Public Diplomacy and Social Media Officer – LE3 – DFAT – Brussels
Australian Embassy —Brussel
- € 4.338,19 per maand
- Socialemediabeheer
- Salesforce
- Projectmanagement
1 dag
Publishing Coördinator Juridische Content - Young Graduates
Wolters Kluwer —Mechelen
- Voltijds
- Tweetalig
- Engels
- Master
Creative Campaign Marketeer
Vivaldis Interim Internal —Antwerpen
- € 2.700 - € 3.200 per maand
- Voltijds
- Hybride werken
- POS
- GSM-vergoeding
Stage Social Media, Content & Employee Advocacy
Renewi —Puurs
- Deeltijds
- Marketing
- Socialemediabeheer
- Engels
L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
Junior Marketeer
KOMONO HQ - Zwijndrecht - Belgium —Zwijndrecht
- € 2.200 - € 2.500 per maand
- Voltijds
- Hybride werken
- Google Suite
- Communicatieve vaardigheden
- Marketing
Snel solliciteren
9 dagen
Work Hard, Beach Harder: Dutch Tech Support Specialist - Relocate to Alicante
Next Job Abroad —Mechelen
- Tot € 2.094 per maand
- Voltijds
- Spaans
- Verkoopervaring
- Vergoeding onkosten zakenreis
Snel solliciteren
Digital Client Advisor - Italian/Spanish Speaker - September 2026
Louis Vuitton —Brussel
- Weekendbeschikbaarheid
- CRM-systemen
- Spaans
- Verkoopervaring
- Levensverzekering
Product Owner - Journey & Services
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Bachelor
Customer Journey Expert Non Life
NN Group —Brussel
- Voltijds
- Verkoopervaring
- Master
- Bachelor
DiscoverEU Travel & Registration Assistant
MCI Group —Brussel
- Voltijds
- Spaans
- ICT
- Ter plaatse
Offre de Stage – Archives & Patrimoine
WOLFERS 1812 —Brussel
- Vanaf € 1.200 per maand
- Microsoft Excel
- Engels
- Organisatorische vaardigheden
- Reiskosten vergoeding
- Openbaar vervoer vergoeding
Snel solliciteren
12 dagen
People and Culture Analyst (100% REMOTE)
Tether Operations Limited —Brussel
- Voltijds
- Thuiswerk
- Administratieve ervaring
- Bachelor
- Psychologie

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van communication digitale in mechelen, vlg

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Conversational AI Specialist

Telenet -
Mechelen

Nu solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Ecocheques
Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering

Kwalificaties

Frans
Engels
Master
Bachelor
UX
Artificiële intelligentie
Nederlands

Volledige vacaturetekst

At Telenet, we’re transforming how customers engage with us. The Chat Platform, including our GenAI-powered Customer Assist chatbot , is becoming one of our most important service channels – smart, scalable, and increasingly AI-driven. As a Conversational AI Specialist within the Chat Platform team, you’ll work at the intersection of digital, AI, service design, and business transformation . If you want to build the future of our Chat Platform & Customer Assist - and influence how millions of customers interact with us - this is the role.

You will operate in a fast-moving context shaped by rapid AI advancements and shifting customer needs. Your role is to translate ambiguity into clear requirements and priorities, challenge assumptions, and drive tangible impact together with stakeholders – fully aligned with our values: Say what’s what, Your passion is contagious, We work better together, We are close, and We set things in motion.

As a Conversational AI Specialist , you shape the end-to-end chatbot experience of our GenAI-powered Customer Assist. You define how our chatbot sounds, behaves, and interacts, while designing and refining individual chatbot journeys (use cases) that deliver intuitive, effective, and on-brand customer experiences.

Your role as a Conversational AI Specialist

Define chatbot persona & experience: Set the chatbot’s tone of voice, personality, and core conversation principles in line with the brand.
Design conversational journeys & flows: Turn customer journeys and business needs into clear, GenAI-driven dialogue flows with effective prompts and fallbacks.
Guide user experience: Work with journey owners and digital teams to implement designs that balance creativity, usability, and technical feasibility.
Validate & test experiences: Test and validate conversational flows before and after development to ensure intuitive, high-quality interactions.
Monitor & continuously improve: Track performance, analyze interactions, and optimize the chatbot’s behavior and UX.
Align content & communication: Define content guidelines and collaborate with content and knowledge teams for consistent, chatbot-ready content.
Collaborate across teams: Partner with business, data/AI, and digital stakeholders to set boundaries, challenge assumptions, and meet user and business goals.

Your Profile as Our Conversational AI Specialist

You have a Bachelor’s or Master’s degree or equivalent experience, preferably as a Conversational AI Specialist
You have several years of relevant experience in conversational design, UX writing, digital channels, or customer experience .
Experience with (GenAI) chatbots and AI-driven solutions is a must.
You are fluent in English and French ; of English and Dutch
You are a creative yet structured thinker who combines strong customer empathy with a passion for digital and AI-driven experiences.
You understand how people communicate and know how to translate that into intuitive, effective conversational interactions .
You have strong UX, communication, and stakeholder collaboration skills ;

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
Meal vouchers and eco vouchers
Mobile phone, mobile subscription, laptop, and employee discounts
Collective bonus and individual bonus (aligned with your performance)
Hospitalization insurance (including an ambulatory plan) and group insurance
20 days of paid leave and 12 compensatory days off

We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?

Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process .

Nu solliciteren

Verfijn je zoekopdracht

communication digitale vacatures in mechelen, vlg

Conversational AI Specialist

Digital Client Advisor - English Speaker - September 2026

People Partner Expert - Talent Acquisition

Communications & Digital Engagement Officer

Communications Intern - Nestlé Europe Government Relations & ESG Engagement

Digital Marketing Specialist – Denza (BeLux)

Junior Consultant Digitale Marketing

Public Diplomacy and Social Media Officer – LE3 – DFAT – Brussels

Publishing Coördinator Juridische Content - Young Graduates

Creative Campaign Marketeer

Stage Social Media, Content & Employee Advocacy

L1 Support Engineer, Mechelen - Belgium

Junior Marketeer

Work Hard, Beach Harder: Dutch Tech Support Specialist - Relocate to Alicante

Digital Client Advisor - Italian/Spanish Speaker - September 2026

Product Owner - Journey & Services

Customer Journey Expert Non Life

DiscoverEU Travel & Registration Assistant

Offre de Stage – Archives & Patrimoine

People and Culture Analyst (100% REMOTE)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van communication digitale in mechelen, vlg

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