20 beste vacatures voor de functie van customer support specialist in lasne (nieuwe medewerkers gezocht)

Customer Support Specialist
Causeway Technologies —Eigenbrakel
- Hybride werken
- Master
- Communicatieve vaardigheden
Snel solliciteren
3 dagen
Admin & HR Support - Louvain-la-Neuve, Brussels & Remote
Commuty SA —Ottignies-Louvain-la-Neuve
- Deeltijds
- Thuiswerk
- Tweetalig
- ERP systemen
- Microsoft Office
Snel solliciteren
Atlassian Application Specialist
Trusted Advisors —Brussel
- Agile
Workplace Transition Support Specialist
Infrabel —Sint-Gillis
- Master
- Projectmanagement
(Fluent English) T3 Support Engineer (EU, Remote)
SupportYourApp —Brussel
- Maandag t/m vrijdag
- Thuiswerk
- Onderzoek
- Databases
- SQL
Snel solliciteren
1 dag
Consolidation Specialist (F/M/X)
Solvay —Brussel
- € 70.000 - € 80.000 per jaar
- Deeltijds
- Hybride werken
- ERP systemen
- Financiën
- Master
- Taalopleiding voorzien
- Levensverzekering
Regulatory Affairs Specialist
Hologic —Zaventem
- € 40.000 - € 50.000 per jaar
- Microsoft Powerpoint
- Microsoft Word
- Spaans
Associate Specialist, Strategy Pricing & Interchange (Rosetta)
Mastercard —Waterloo
- Voltijds
- Microsoft Powerpoint
- Microsoft Excel
- Communicatieve vaardigheden
Market Intelligence Specialist
IBA —Louvain-la-Neuve
- € 54.700 - € 72.300 per jaar
- Voltijds
- CRM-systemen
- Microsoft Excel
- Salesforce
Finance And Accounting Consultant (Outsourcing)
Deloitte —Zaventem
- Deeltijds
- ERP systemen
- Microsoft Office
- Master
RETAIL MARKETING SPECIALIST
Entain Belgium —Oudergem
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Accounts Receivable Specialist
LCL Data Centers —Diegem
- Voltijds
- ERP systemen
- Financiën
- Bachelor
Customer Support Specialist
Vertuoza —Brussel
- Voltijds
- Hybride werken
- Bureau
- Organisatorische vaardigheden
Snel solliciteren
2 dagen
RA & QA Specialist
Ajinomoto Bio-Pharma Services —Louvain-la-Neuve
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Care & Development- Aftersales
BYD Europe —Brussel
- Verkoopervaring
- Klantenservice
- Bachelor
Quality Specialist
Hologic —Zaventem
- € 50.000 - € 70.000 per jaar
- ERP systemen
- Microsoft Office
- Bachelor
Sales Support Specialist
GIMBER —Brussel
- € 2.900 - € 3.650 per maand
- Voltijds
- Microsoft Excel
- ERP systemen
- Artificiële intelligentie
Snel solliciteren
Product Solutions Specialist - Europe, 100% remote
LimeFlight —Brussel
- Voltijds
- Thuiswerk
- Onderzoek
- Bachelor
- API's
Snel solliciteren
21 uur
IT Operations Manager - Print Services (FR/NL/EN)
Etinars —Hoeilaart
- € 425 - € 450 per dag
- Personeelswerving
- ICT
- Ter plaatse
Snel solliciteren
Enterprise Account Executive- All Industries - Belgium
Salesforce —Brussel
- Voltijds
- Verkoopervaring
- Salesforce
- Artificiële intelligentie

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Customer Support Specialist

Causeway Technologies -
Eigenbrakel

Snel solliciteren

Vacaturegegevens

Vaste Jobs
3 dagen geleden

Extralegale voordelen

Bedrijfscomputer

Kwalificaties

Jira
Frans
Technische hulp
Master
Klantenondersteuning
Communicatieve vaardigheden

Volledige vacaturetekst

Customer Support Specialist

Braine-l’Alleud - Hybrid

Do you want to help shape software that affects thousands of lives?

Who are we?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.

If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.

Purpose

As a Customer Support Specialist, you’ll play a key role in delivering an outstanding customer experience. You’ll help customers get the most out of our product by independently managing support cases, providing dedicated support to our Enterprise customers, and supporting your teammates when needed. Your work will have a direct impact on customer satisfaction and the overall success of our customers.

Key Responsibilities

Be a trusted point of contact for our customers, from small businesses to Enterprise accounts.
Independently handle customer requests from start to finish via chat, email, and sometimes phone, ensuring every issue is fully resolved or appropriately escalated.
Deliver high-touch support to Enterprise/VIP customers, providing timely, accurate, and proactive follow-up throughout their support journey.
Investigate customer issues, identify root causes, and propose the best solutions, whether that’s using advanced product features, troubleshooting integrations, resolving bugs, or finding practical workarounds.
Work alongside the Development and Product teams to find solutions when issues require deeper investigation.
Collaborate closely with Customer Success Managers to share insights about customer accounts, spot potential risks or opportunities, and ensure customers get proactive and tailored support when needed.
Contribute to internal projects, such as improving our chatbot, enhancing help desk content, or cross-departmental initiatives.
Master essential support tools such as Intercom, Aircall, and JIRA.
Ensure every customer feels supported, valued, and confident using our product through responsive, professional, and solution-oriented support.
Act as a role model within the team by sharing best practice, supporting colleagues, and contributing to a culture of continuous improvement.

Key Skills, Experience and Qualifications

Fluent Dutch and French, plus a good level of English.
At least 2+ years of experience in a customer support, technical support, or help desk role, preferably in a SaaS environment.
Comfortable managing more complex customer issues independently while knowing when to collaborate or escalate.
Strong problem-solving skills, with excellent attention to detail and a genuine passion for helping customers succeed.
Excellent written and verbal communication skills with a customer-first mindset, comfortable communicating via chat, email, and phone.
Takes ownership of customer requests, ensuring every issue is followed through to resolution with professionalism and accountability.
Highly organised and able to manage multiple requests without losing focus on quality and customer satisfaction.
Curious, proactive, and always looking for ways to improve processes, documentation, and the overall customer experience.
Comfortable working autonomously while collaborating effectively with others.
Driven, self-motivated, enthusiastic, and adaptable in a fast-paced environment.
An interest in new and emerging technologies.
Naturally takes ownership, inspires confidence in others, and is motivated to grow into greater responsibilities over time.

Benefits

Hybrid working model.
Mobility budget.
Group insurance and full hospitalisation coverage.
Net allowance to support home working.
Company laptop and paid mobile phone bill.
A friendly, supportive, and international work environment.

Our Values

We are United. As part of a team, we’re better together.

We are Agile. Be the change, we’re on a journey.

We are Trusted. Do the right thing, we own this.

We are Driven. Get stuck in, we make it happen.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Snel solliciteren

Verfijn je zoekopdracht

customer support specialist vacatures in lasne

Customer Support Specialist

Admin & HR Support - Louvain-la-Neuve, Brussels & Remote

Atlassian Application Specialist

Workplace Transition Support Specialist

(Fluent English) T3 Support Engineer (EU, Remote)

Consolidation Specialist (F/M/X)

Regulatory Affairs Specialist

Associate Specialist, Strategy Pricing & Interchange (Rosetta)

Market Intelligence Specialist

Finance And Accounting Consultant (Outsourcing)

RETAIL MARKETING SPECIALIST

Accounts Receivable Specialist

Customer Support Specialist

RA & QA Specialist

Customer Care & Development- Aftersales

Quality Specialist

Sales Support Specialist

Product Solutions Specialist - Europe, 100% remote

IT Operations Manager - Print Services (FR/NL/EN)

Enterprise Account Executive- All Industries - Belgium

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support specialist in lasne

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