20 beste vacatures voor de functie van support technician in brussels, bru (nieuwe medewerkers gezocht)

Technical Support & Installation Technician
Monni —Zaventem
- Voltijds
- Hybride werken
- POS
- ICT
- Retailmanagement
Snel solliciteren
Onsite Technician 1st / 2nd Level Support (m/w/d)
Everience Benelux —Leuven
- Klantenservice
- Schrijfvaardigheden
- Windows
Snel solliciteren
Material Evaluation Technician
Toyota Motor Europe —Zaventem
- Engels
- Bachelor
- Communicatieve vaardigheden
Data Center Technician
Digital Realty —Zaventem
- Voltijds
- Microsoft Excel
- Microsoft Office
- ICT
EN - Multi-Skilled Maintenance Technician (F/M/X)
MOVENPICK —Zaventem
- Deeltijds
- HVAC
- Organisatorische vaardigheden
- Communicatieve vaardigheden
Snel solliciteren
Logistics Technician
Microsoft —Brussel
- € 35.900 - € 58.300 per jaar
- Voltijds
- Azure
- Microsoft Office
- Secundair Onderwijs
Production Support Technician
Safran —Zaventem
- Voltijds
- ERP systemen
- Bachelor
- Winstpremie
L1 Support Engineer, Mechelen - Belgium
Infosys —Mechelen
- Waakdienst
- Windows
- Analytisch vermogen
- ICT
Regional Support Technician
BYD Europe —Brussel
- Hybride werken
- Communicatieve vaardigheden
Data Center Services Technician
LCL Data Centers —Diegem
- Voltijds
- Engels
Field Service Technician
Flowserve SIHI (Belgium) BVBA —Groot-Bijgaarden
- Waakdienst
- Microsoft Office
Snel solliciteren
Process Technician Maintenance | Night | Brussels
Plasma Industries Belgium —Brussel
- Weekendbeschikbaarheid
- Schema interpretatie
- Microsoft Office
- Bachelor
Data Center Technician
Microsoft —Brussel
- € 38.200 - € 48.400 per jaar
- Voltijds
- Azure
- Microsoft Office
- Secundair Onderwijs
1 dag
Technical helpdesk
MSX International —Diegem
- Voltijds
- Hybride werken
- Tweetalig
- Engels
- Master
Snel solliciteren
Windturbine Service technician - Belgium
Deutsche Windtechnik B.V. —Brussel
- € 3.500 - € 4.800 per maand
- Overwerk
- Engels
- Microsoft Office
- ICT
Snel solliciteren
Technician (User Support) cover for NIC on a short-term absence
Vector Synergy —Brussel
- ICT
Snel solliciteren
IT Support
Eurolaser technologies —Waver
- € 4.000 - € 4.500 per maand
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
- Klantenservice
Snel solliciteren
12 dagen
Laboratory Assistant QC | Brussels
Plasma Industries Belgium —Brussel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Field Service Technician Power
Schneider Electric —Ukkel
- Voltijds
- Klantenservice
- Engels
- Secundair Onderwijs
- Levensverzekering
- Pensioensparen
Field Technician Turbines
ENGIE —Linkebeek
- Engels
- Secundair Onderwijs
- Bachelor
- GSM-vergoeding

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Technical Support & Installation Technician

Monni
Zaventem

Snel solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Bedrijfswagen
Bedrijfsopleidingen

Kwalificaties

Frans
Android
Technische hulp
POS
ICT
Retailmanagement
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

About Monni

Monni is a Belgian payment solutions provider offering integrated payment terminals, POS systems, and services. We help businesses simplify payments through reliable, transparent, and easy-to-use solutions, supported by strong local expertise.

Role Overview

As a Technical Support & Installation Technician, you ensure on-site technical interventions. You will be responsible for configuring the software according to each business’s workflow, connecting hardware, training users and providing first-line technical support.

This is a customer-facing role that combines technical installation, problem-solving, training and after-sales support. You will work closely with the sales, product and development teams to ensure every customer has a smooth onboarding experience and receives reliable ongoing support.

Key Responsibilities

1. Installation & Configuration

Install, configure and maintain payment terminals, Posbel POS software on tablets, terminals and compatible devices.
Configure customer accounts, menus, products, prices, VAT rates, users, permissions, floor plans, tables and business workflows.
Set up and test connected hardware such as printers, cash drawers, payment terminals, barcode scanners, tablets, kiosks, KDS screens and call screens.
Configure network connections, Wi-Fi, local devices and cloud synchronization where required.
Prepare installations before going on-site to ensure efficient deployment.

2. Customer onboarding & Training

Train customers and their teams on how to use the terminals, POS, back office, kiosk, e-shop, digital menu and reporting tools.
Explain best practices for daily operations, including sales, refunds, order management, stock, shifts, payments and reporting.
Adapt training to different customer profiles, including restaurants, cafés, bakeries, snack shops, retail stores and other businesses.
Provide clear documentation or setup notes after each installation.

3. Technical Support

Provide first-line support by phone, WhatsApp, email, remote access and on-site when needed.
Diagnose and resolve issues related to software configuration, printers, payment terminals, tablets, network connectivity and user errors.
Escalate complex bugs or technical problems to the product/development team with clear descriptions, screenshots and reproduction steps.
Follow up with customers after deployment to make sure the system is working smoothly.

4. Quality & Process Improvement

Maintain accurate records of installations, customer configurations, open issues and completed interventions.
Identify recurring problems and suggest improvements to the product, documentation or installation process.
Help create internal checklists, customer guides and support procedures.
Represent the company professionally during customer visits and support interactions.

Profile

Experience in technical support, IT installation, POS systems, hospitality technology, retail technology or field service.
Good understanding of tablets, Android devices, printers, Wi-Fi networks and basic troubleshooting
Comfortable working directly with business owners and operational staff.
Strong communication skills and the ability to explain technical topics in a simple way.
Hands-on, organized and solution-oriented.
Able to work independently on customer sites.
Fluent in Dutch or French and/or English is a strong plus.
Valid driving license.

Nice to have

Experience with POS/cash register systems, restaurant software or retail management software.
Experience with payment terminals, receipt printers, kitchen printers, KDS screens or self-ordering kiosks.
Knowledge of Belgian horeca or retail operations.
Basic knowledge of networking: IP addresses, routers, Wi-Fi, LAN, Bluetooth.
Familiarity with remote support tools.
Interest in SaaS, digital commerce, automation and customer success.

Offer

We offer a varied and challenging role within a fast-growing company where you can truly make an impact.
You will benefit from comprehensive internal training on our products and systems, ensuring you are fully equipped for success.
In return, we provide a competitive salary package complemented by attractive benefits
You will also receive a company car for on-site interventions, along with a mobile phone and laptop to support you in your role.
Above all, you’ll join a dynamic and friendly working environment that encourages initiative, ownership, and personal growth

Interested?

Send us your CV and take the next step in your career with us!

Snel solliciteren

Verfijn je zoekopdracht

support technician vacatures in brussels, bru

Technical Support & Installation Technician

Onsite Technician 1st / 2nd Level Support (m/w/d)

Material Evaluation Technician

Data Center Technician

EN - Multi-Skilled Maintenance Technician (F/M/X)

Logistics Technician

Production Support Technician

L1 Support Engineer, Mechelen - Belgium

Regional Support Technician

Data Center Services Technician

Field Service Technician

Process Technician Maintenance | Night | Brussels

Data Center Technician

Technical helpdesk

Windturbine Service technician - Belgium

Technician (User Support) cover for NIC on a short-term absence

IT Support

Laboratory Assistant QC | Brussels

Field Service Technician Power

Field Technician Turbines

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van support technician in brussels, bru

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