20 beste vacatures voor de functie van automation support in brussels, bru (nieuwe medewerkers gezocht)

Technical Support & Installation Technician
Monni —Zaventem
- Voltijds
- Hybride werken
- POS
- ICT
- Retailmanagement
Snel solliciteren
Solvay Engineering Graduate Program (F/M/X)
Solvay —Brussel
- € 68.500 per jaar
- Deeltijds
- Hybride werken
- Engels
- Projectmanagement
- Ter plaatse
- Taalopleiding voorzien
- Levensverzekering
Cybersecurity Engineer – Junior (M/F/X)
Leonardo Belgium —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Bachelor
Snel solliciteren
AI Automation Engineer
mozzeno —Waver
- Voltijds
- Computerwetenschappen
- Informatica
- Master
Snel solliciteren
14 dagen
Technician (User Support)
Vector Synergy —Brussel
- ICT
Snel solliciteren
7 dagen
Workplace Technology Specialist 2
ICANN —Brussel
- € 57.200 - € 72.000 per jaar
- Klantenservice
- Engels
- Bachelor
TEST ENGINEER
Atos —Zaventem
- DevOps
- Onderzoek
- Softwareontwikkeling
- Tankkaart
- Levensverzekering
(Junior) Security Operations Engineering Consultant
NVISO —Brussel
- Hybride werken
- Azure
- Bachelor
- ICT
- Tankkaart
Snel solliciteren
Power Asset Optimiser
ENGIE —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Master
- Python
6 dagen
STAGE - OFFICE AUTOMATION SUPPORT (H/F/X)
RTL Belgium —Schaarbeek
- Windows
- Microsoft Office
- Bachelor
BUSINESS & APPLICATIONS IT SUPPORT (Evere)
Iris Group —Bruxelles Etterbeek
- Voltijds
- Microsoft Word
- Microsoft Excel
- Salesforce
- Thuiswerkopties
Snel solliciteren
Test Automation Specialist
COSMOTE GLOBAL SOLUTIONS NV —Brussel
- Computerwetenschappen
- Informatica
- Java
Snel solliciteren
Machine Learning & Operations Research Specialist
bpost —Brussel
- Computerwetenschappen
- Doctoraat
- Informatica
- Thuiswerkopties
Application Specialist - Digital Threads
Siemens —Leuven
- € 52.800 - € 110.700 per jaar
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Artificiële intelligentie
TRAINING – Cyber Risk & Security Consultant f/m
HeadMind Partners —Brussel
- Master
- Artificiële intelligentie
- Stage
Customer Service Representative – Healthcare Liveo™ (EMEA) (m/f/d)
DuPont —Eigenbrakel
- Klantenservice
- Salesforce
- Master
Test Automation Engineer
Capgemini Sogeti —Diegem
- Java
- Master
- C++
Test Automation Engineer
Capgemini —Diegem
- Java
- Master
- C++
Investment Support Officer F/M
CANDRIAM —Brussel
- Microsoft Excel
- Engels
- Master
Customer Experience Automation Expert
Mega Belgium —Leuven
- Marketing
- Engels
- Master

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Technical Support & Installation Technician

Monni
Zaventem

Snel solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Bedrijfswagen
Bedrijfsopleidingen

Kwalificaties

Frans
Android
Technische hulp
POS
ICT
Retailmanagement
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

About Monni

Monni is a Belgian payment solutions provider offering integrated payment terminals, POS systems, and services. We help businesses simplify payments through reliable, transparent, and easy-to-use solutions, supported by strong local expertise.

Role Overview

As a Technical Support & Installation Technician, you ensure on-site technical interventions. You will be responsible for configuring the software according to each business’s workflow, connecting hardware, training users and providing first-line technical support.

This is a customer-facing role that combines technical installation, problem-solving, training and after-sales support. You will work closely with the sales, product and development teams to ensure every customer has a smooth onboarding experience and receives reliable ongoing support.

Key Responsibilities

1. Installation & Configuration

Install, configure and maintain payment terminals, Posbel POS software on tablets, terminals and compatible devices.
Configure customer accounts, menus, products, prices, VAT rates, users, permissions, floor plans, tables and business workflows.
Set up and test connected hardware such as printers, cash drawers, payment terminals, barcode scanners, tablets, kiosks, KDS screens and call screens.
Configure network connections, Wi-Fi, local devices and cloud synchronization where required.
Prepare installations before going on-site to ensure efficient deployment.

2. Customer onboarding & Training

Train customers and their teams on how to use the terminals, POS, back office, kiosk, e-shop, digital menu and reporting tools.
Explain best practices for daily operations, including sales, refunds, order management, stock, shifts, payments and reporting.
Adapt training to different customer profiles, including restaurants, cafés, bakeries, snack shops, retail stores and other businesses.
Provide clear documentation or setup notes after each installation.

3. Technical Support

Provide first-line support by phone, WhatsApp, email, remote access and on-site when needed.
Diagnose and resolve issues related to software configuration, printers, payment terminals, tablets, network connectivity and user errors.
Escalate complex bugs or technical problems to the product/development team with clear descriptions, screenshots and reproduction steps.
Follow up with customers after deployment to make sure the system is working smoothly.

4. Quality & Process Improvement

Maintain accurate records of installations, customer configurations, open issues and completed interventions.
Identify recurring problems and suggest improvements to the product, documentation or installation process.
Help create internal checklists, customer guides and support procedures.
Represent the company professionally during customer visits and support interactions.

Profile

Experience in technical support, IT installation, POS systems, hospitality technology, retail technology or field service.
Good understanding of tablets, Android devices, printers, Wi-Fi networks and basic troubleshooting
Comfortable working directly with business owners and operational staff.
Strong communication skills and the ability to explain technical topics in a simple way.
Hands-on, organized and solution-oriented.
Able to work independently on customer sites.
Fluent in Dutch or French and/or English is a strong plus.
Valid driving license.

Nice to have

Experience with POS/cash register systems, restaurant software or retail management software.
Experience with payment terminals, receipt printers, kitchen printers, KDS screens or self-ordering kiosks.
Knowledge of Belgian horeca or retail operations.
Basic knowledge of networking: IP addresses, routers, Wi-Fi, LAN, Bluetooth.
Familiarity with remote support tools.
Interest in SaaS, digital commerce, automation and customer success.

Offer

We offer a varied and challenging role within a fast-growing company where you can truly make an impact.
You will benefit from comprehensive internal training on our products and systems, ensuring you are fully equipped for success.
In return, we provide a competitive salary package complemented by attractive benefits
You will also receive a company car for on-site interventions, along with a mobile phone and laptop to support you in your role.
Above all, you’ll join a dynamic and friendly working environment that encourages initiative, ownership, and personal growth

Interested?

Send us your CV and take the next step in your career with us!

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Verfijn je zoekopdracht

automation support vacatures in brussels, bru

Technical Support & Installation Technician

Solvay Engineering Graduate Program (F/M/X)

Cybersecurity Engineer – Junior (M/F/X)

AI Automation Engineer

Technician (User Support)

Workplace Technology Specialist 2

TEST ENGINEER

(Junior) Security Operations Engineering Consultant

Power Asset Optimiser

STAGE - OFFICE AUTOMATION SUPPORT (H/F/X)

BUSINESS & APPLICATIONS IT SUPPORT (Evere)

Test Automation Specialist

Machine Learning & Operations Research Specialist

Application Specialist - Digital Threads

TRAINING – Cyber Risk & Security Consultant f/m

Customer Service Representative – Healthcare Liveo™ (EMEA) (m/f/d)

Test Automation Engineer

Test Automation Engineer

Investment Support Officer F/M

Customer Experience Automation Expert

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van automation support in brussels, bru

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