20 beste vacatures voor de functie van customer service specialist in bruxelles capitale (nieuwe medewerkers gezocht)

Customer Service & Logistics Specialist (Dutch speaker)
Campari Group —Brussel
- Microsoft Excel
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- Weekendbeschikbaarheid
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German Customer Service and Sales Officer in Malta
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- Microsoft Excel
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Client Relations Agent (Fluent in Dutch, French and English)
Hermès Paris —Brussel
- Voltijds
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Customer Service Specialist - Client Service & Dossierbeheer
Belfius —Brussel
- Engels
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Customer Service Agent
Louyet Group —Brussel
- Voltijds
- Engels
- Pensioensparen
9 dagen
Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad —Brussel
- € 26.000 - € 30.000 per jaar
- Voltijds
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- Klantenservice
- Engels
- Verhuiskostenvergoeding
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Customer Support & Sales Agent ( Fiber Arts Specialist)| E-commerce | Remote
Foxelli Group —Brussel-Hoofdstad
- Tot € 800 per maand
- Weekendbeschikbaarheid
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Dutch Customer Service Representative | Relocate to Greece
Next Job Abroad —Brussel
- Voltijds
- Hybride werken
- Klantenservice
- Engels
- Master
- Verhuiskostenvergoeding
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CUSTOMER CARE REPRESENTATIVE
Entain Belgium —Oudergem
- Bachelor
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Customer Service Assistant - M/V/X
Elis —Brussel
- Voltijds
- Tweetalig
- Microsoft Excel
- Organisatorische vaardigheden
Client Relations Agent (Fluent in Danish and English)
Hermès Paris —Brussel
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Customer Support Agent (NL) - Shyfter
Shyfter.co —Brussel
- Voltijds
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- Management
- Personeelszaken
- Communicatieve vaardigheden
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Customer Support Professional - België
Exact —Brussel-Hoofdstad
- Voltijds
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French Customer Care and Sales Advisor - Relocate to Athens
Next Job Abroad —Brussel
- Vakantiejob
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- Geen ervaring nodig
- Microsoft Office
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Client Relations Agent (Fluent in Norwegian and English)
Hermès Paris —Brussel
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Customer Service Representative
Dilaco —Brussel
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- Reiskosten vergoeding
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9 dagen
Client Relations Agent (Fluent in Swedish and English)
Hermès Paris —Brussel
- Voltijds
CUSTOMER CARE REPRESENTATIVE
Entain —Oudergem
- Voltijds
- Hybride werken
- Tweetalig
4 dagen

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Customer Service & Logistics Specialist (Dutch speaker)

Campari Group -
Brussel

Nu solliciteren

Vacaturegegevens

Kwalificaties

Frans
Power BI
Microsoft Excel
Klantenservice
SAP
Logistiek
Engels
Logistiek
Nederlands

Volledige vacaturetekst

Ubicazione: Bruxelles, BEL

Categoria: Supply Chain

Logistics & Customer Service

Associate

Hybrid

Descrizione

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

General Description

The Customer Relations & Supply Specialist is responsible for the end-to-end management and optimization of customer service and supply chain activities for the Netherlands market within the Benelux organization.The role acts as the key link between customers, commercial teams, planning, finance, and logistics partners, ensuring excellent service levels while driving operational excellence, performance improvement, and process optimization.

Key ResponsibilitiesCustomer Relations & Operations• Own the end-to-end Order-to-Cash process for assigned customers.

Act as the primary operational contact for customers and logistics partners.
Build strong customer relationships and proactively manage service-related topics.
Coordinate with Sales, Demand Planning, Finance, and 3PL providers to ensure smooth execution.
Manage shortages, delivery issues, and escalations, ensuring timely resolution.

Performance & Analytics• Monitor and analyze key KPIs including Service Level, OTIF, logistics costs, and inventory accuracy.

Prepare reports and dashboards using SAP, Excel, and Power BI.
Identify trends, root causes, and improvement opportunities to enhance customer experience and operational performance.

Continuous Improvement• Lead initiatives to improve customer service processes, logistics flows, and operational efficiency.

Support automation and digitalization projects.
Contribute to the implementation of new customers, systems, and supply chain processes.
Support the implementation and stabilization of the newly established Netherlands operating model, including customer onboarding, logistics setup, process integration, and continuous process optimization.
Participate in cross-functional and regional projects.

Experience & Skills

5+ years of experience in Customer Service, Supply Chain, Logistics, or Order Management, preferably within FMCG.
Proven experience managing customer relationships and logistics operations in a complex FMCG environment.
Proven ability to lead process improvement initiatives and manage cross-functional projects.
Strong SAP knowledge is required. Advanced Excel skills are essential; experience with Power BI is considered a strong advantage.
Fluent in English and Dutch (mandatory); French is an advantage.
Strong communication, stakeholder management, and problem-solving skills.
Proactive, autonomous, and results-oriented mindset.

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Campari Group believes that fair compensation and equal opportunities are crucial for employees’ well-being, empowerment, and engagement. Our efforts to ensure fair pay have earned us the Fair Pay Certification by Fair Pay Workplace, an independent organization dedicated to dismantling pay disparities based on gender, race and their intersection.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.

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customer service specialist vacatures in bruxelles capitale

Customer Service & Logistics Specialist (Dutch speaker)

Customer Support Agent (FR+EN)

Customer Service Specialist

German Customer Service and Sales Officer in Malta

Client Relations Agent (Fluent in Dutch, French and English)

Customer Service Specialist - Client Service & Dossierbeheer

Customer Service Agent

Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Customer Support & Sales Agent ( Fiber Arts Specialist)| E-commerce | Remote

Dutch Customer Service Representative | Relocate to Greece

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Customer Service Assistant - M/V/X

Client Relations Agent (Fluent in Danish and English)

Customer Support Agent (NL) - Shyfter

Customer Support Professional - België

French Customer Care and Sales Advisor - Relocate to Athens

Client Relations Agent (Fluent in Norwegian and English)

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Client Relations Agent (Fluent in Swedish and English)

CUSTOMER CARE REPRESENTATIVE

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