20 beste vacatures voor de functie van first line support in brussel (nieuwe medewerkers gezocht)

Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)
Trusted Advisors —Brussel
- Bachelor
- ICT
- Tijdsbeheer
IT Support Specialist
Quanta —Brussel
- € 2.300 - € 2.900 per maand
- Windows
- Microsoft Office
- ICT
Snel solliciteren
IT Support Engineer (Junior)
Inspired —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Windows
Belgium : Application Support Agent Junior - Freelance (REF18)
Trusted Advisors —Brussel
- Communicatieve vaardigheden
IT Service Desk Specialist
Tomra —Leuven
- Vanaf € 47.000 per jaar
- Voltijds
- Engels
- Windows
- ICT
Snel solliciteren
Employee Support Officer
skeyes —Steenokkerzeel
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9 dagen
Junior IT Service Desk Officer Workplace Support
Deloitte —Zaventem
- Deeltijds
- ICT
- Ter plaatse
7 dagen
Medical Information & PV Officer
Chiesi Farmaceutici —Zaventem
- Bachelor
- Communicatieve vaardigheden
- Verpleegkunde
Third line support engineer
Prodata Systems —Brussel
- Voltijds
- Windows
- Scripting
- ICT
OTC, MD & IP Support Analyst EMEA
Terumo —Leuven
- Microsoft Excel
- Salesforce
- ERP systemen
Data Center Technician
Digital Realty —Zaventem
- Voltijds
- Microsoft Excel
- Microsoft Office
- ICT
Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)
ICF —Brussel
- Voltijds
- Schrijfvaardigheden
- Onderzoek
- Artificiële intelligentie
Project and Services Assistant
EORTC —Brussel
- Voltijds
- Microsoft Excel
- Microsoft Outlook
- Onderzoek
7 dagen
EU Projects Officer
European Cancer Organisation —Bruxelles Etterbeek
- Voltijds
- Hybride werken
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snel solliciteren
Conversational AI Specialist
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Master
- Bachelor
Junior Incident Management Specialist
Orange Cyberdefense —Evere
- Voltijds
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- Communicatieve vaardigheden
Deputy AMLCO
ERGO Insurance —Brussel
- Voltijds
- Engels
- Master
- Bachelor
Snel solliciteren
Digital Transformation Manager
Unibra —Bruxelles Watermael-Boitsfort
- Voltijds
- ERP systemen
- Master
- Ter plaatse
- Opleidingsvergoeding CE
- Reiskosten vergoeding
Snel solliciteren
Configuration & Logistics Officer
Safran —Zaventem
- Voltijds
- Administratieve ervaring
- Bachelor
Customer Experience Automation Expert
Mega Belgium —Leuven
- Marketing
- Engels
- Master

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in brussel

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Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)

Trusted Advisors -
Brussel

Nu solliciteren

Vacaturegegevens

Kwalificaties

Incidentenbeheer
Projectcoördinatie
Bachelor
Telecommunicatie
ICT
Tijdsbeheer

Volledige vacaturetekst

Client : A leading telecom operator in Belgium

Mission:

The Fulfillment Coordinator is end - to -end responsible for the delivery of client Business products and services and provides, among other things, the necessary support, management, advice and access to internal and external customers.

Key Duties & Responsibilities:

Analyzing, checking and processing all deliveries, so that they can go through the predetermined process in a technically feasible manner and also support technicians and customers.
Preparing, defining and following up partial assignments to internal and external parties so that the agreements made, delivery times, SLAs are monitored or realized.
Continuously informing customers and other parties involved (internal and/or external) about the status, quality, progress of the tasks in order to optimize the cooperation between the services. He/she will represent the interests of Telenet in this respect.
Keeping the documentation regarding delivered lines and services up-to-date by means of the tools and databases provided for this purpose.
Consolidate and report lead times to internal and external customers in order to monitor on this basis whether the implementation process is running efficiently and in line with the agreed budgets and timings .
Analyzing the IT systems used and monitoring the processes, whereby incident management and its follow-up/escalation are a necessary part, to support future IT releases.

Business experience:

Have a good understanding of processes and supporting systems.
Ability to quickly familiarize yourself with new projects/IT systems and quickly build up new knowledge
Experience in coordinating and following up projects on a technical level and with a strong focus on quality and correct time management (eg for the division of tasks and determination of priorities).
Possess technical knowledge and an analytical ability to solve technical problems on current projects and orders.
Experience working in an environment with continuous customer contact
Being able to read and understand the customer in such a way that the needs can be responded to appropriately

Troubleshooting:

Checking tasks, activities and processes so that the requested product/service is delivered
Detecting and solving problems ( troubleshooting ) and taking into account how a problem fits within the broader picture (helicoper view)
Contribute to structural (out-of- the - box) improvement proposals to limit problems.
Carrying out feasibility checks (e.g. connectivity) and proposing corrections for this.
Participate in pool tasking or act as a back-up in case of follow-up and/or delivery of products and/or services
Dealing flexibly with changes that affect the process, timing, budget and/or quality.

Minimum requirements necessary to start in this position:

Secondary education or bachelor with 1 to 3 years of experience
Strong affinity for technical matters and the ability to absorb knowledge quickly.

Language requirements: English mandatory, FR/NL is an asset

Nice to have skills developed in the first months of this position:

Experience with network and/or telecom technology/terminology is a plus.

Location : Belgium

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Verfijn je zoekopdracht

first line support vacatures in brussel

Belgium (Telecom / English) : Telecom Service Delivery and Impovement Coordinator (REF18)

IT Support Specialist

IT Support Engineer (Junior)

Belgium : Application Support Agent Junior - Freelance (REF18)

IT Service Desk Specialist

Employee Support Officer

Junior IT Service Desk Officer Workplace Support

Medical Information & PV Officer

Third line support engineer

OTC, MD & IP Support Analyst EMEA

Data Center Technician

Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)

Project and Services Assistant

EU Projects Officer

Conversational AI Specialist

Junior Incident Management Specialist

Deputy AMLCO

Digital Transformation Manager

Configuration & Logistics Officer

Customer Experience Automation Expert

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in brussel

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