20 beste vacatures voor de functie van app in waterloo (nieuwe medewerkers gezocht)

(Fluent English) T3 Support Engineer (EU, Remote)
SupportYourApp —Brussel
- Maandag t/m vrijdag
- Thuiswerk
- Onderzoek
- Databases
- SQL
Snel solliciteren
19 uur
Student job
MDHospitality —Brussel
- € 15,20 per uur
- Bediening
- Verkoopervaring
- Klantenservice
Snel solliciteren
2 dagen
.NET Cloud Developer
Sopra Steria —Brussel
- Voltijds
- Computerwetenschappen
- Azure
- Informatica
Snel solliciteren
Product Manager
AppTweak —Brussel
- Voltijds
- Hybride werken
- Master
- Secundair Onderwijs
- Bachelor
Technieker
BEUMER Group —Brussel
- Weekendbeschikbaarheid
- Engels
- Secundair Onderwijs
- Pensioensparen
Snel solliciteren
Stage - Développement d'applications internes - Bachelor/Master
Infrabel —Anderlecht
- Thuiswerk
- Azure
- Master
- Bachelor
- Thuiswerkopties
8 dagen
Backend Engineer
Ibexa —Louvain-la-Neuve
- Voltijds
- Hybride werken
- Java
- Master
- Marketing
Snel solliciteren
Business Developer
Brink's Solutions Belgium —Groot-Bijgaarden
- CRM-systemen
- Microsoft Excel
- Verkoopervaring
- Pensioensparen
Application Support System Engineer Service
Entico —Brussel
- Waakdienst
- DevOps
- Engels
- Windows
Expert Power Platform (H/F/X)
Kumoo —Brussel
- Azure
- Engels
- SharePoint
System Engineer Packaging
Entico —Brussel
- Azure
- Oracle
- Engels
3 Senior OutSystems developers
Christelijke Mutualiteit —Schaarbeek
- Engels
- Agile
Manager Archiving and Compliance
Pfizer —Zaventem
- Voltijds
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2 dagen
Domain Architect
Entico —Brussel
- Azure
- Systeem ontwerpen
- JavaScript
Java Technical Lead
Sopra Steria —Brussel
- Voltijds
- Informatica
- Engels
- Java
Snel solliciteren
3 Senior OutSystems developers
Mutualité Chrétienne —Schaarbeek
- Engels
- Agile
- Thuiswerkopties
Cloud & MLOps Engineer - Financial Services
EY —Diegem
- Deeltijds
- Azure
- DevOps
- Master
Software Engineer
NVISO —Brussel
- Hybride werken
- Computerwetenschappen
- Azure
- Informatica
- Tankkaart
Snel solliciteren
Europe MLRO
NALA —Brussel
- Voltijds
- Thuiswerk
- Master
Snel solliciteren
Senior Product Designer - Mobile - 100% Remote - EMEA
Hostaway —Brussel
- Voltijds
- Thuiswerk
- Onderzoek
- Bachelor
Snel solliciteren
2 dagen

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(Fluent English) T3 Support Engineer (EU, Remote)

SupportYourApp -
Brussel

Snel solliciteren

Vacaturegegevens

19 uur geleden

Kwalificaties

Onderzoek
Technische hulp
Databases
SQL
PHP
AWS
JavaScript
API's
GraphQL
TypeScript
Communicatieve vaardigheden
React Native
Debuggen

Volledige vacaturetekst

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;
Reproduce bugs across web admin consoles, mobile apps, and backend APIsl
Analyze logs, error traces, and metrics to identify root causes;
Query production databases (read-only) to validate data-related issues;
Implement small, low-risk fixes, including configuration changes, data corrections, and targeted code patches;
Escalate complex issues to Engineering with clear documentation and findings;
Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;
Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;
Maintain deep understanding of client solutions and meet KPI.

What you need to succeed in this role:

Excellent English skills (at least C1 for both spoken and written);
Experience in Technical Support, SRE, or Engineering, with strong troubleshooting and code-reading skills;
Strong SQL skills and experience with production-scale relational databases;
Working knowledge of PHP and/or JavaScript/TypeScript;
Familiarity with AWS or another cloud provider, including logs, services, and secrets;
Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;
Strong written communication skills and ability to document technical findings clearly;
Strong analytical thinking and research skills;
Ability to identify when an escalation to the Engineering team is required;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

Will be a great plus:

Experience supporting a mobile app (React Native or similar);
Exposure to GraphQL and REST API debugging;
Experience with analytical/columnar databases (ClickHouse, BigQuery, etc.);
Prior experience in a company with a monolith-plus-services architecture, where issues often cross system boundaries;

Benefits:

Fixed schedule: Monday–Friday, 10:30 PM - 7AM GMT+10;
Opportunity to cooperate fully remotely from EU;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3F1

Snel solliciteren

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app vacatures in waterloo

(Fluent English) T3 Support Engineer (EU, Remote)

Student job

.NET Cloud Developer

Product Manager

Technieker

Stage - Développement d'applications internes - Bachelor/Master

Backend Engineer

Business Developer

Application Support System Engineer Service

Expert Power Platform (H/F/X)

System Engineer Packaging

3 Senior OutSystems developers

Manager Archiving and Compliance

Domain Architect

Java Technical Lead

3 Senior OutSystems developers

Cloud & MLOps Engineer - Financial Services

Software Engineer

Europe MLRO

Senior Product Designer - Mobile - 100% Remote - EMEA

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van app in waterloo

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