17 beste vacatures voor de functie van data integration analyst in brussels, bru (nieuwe medewerkers gezocht)

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- Voltijds
- Bachelor
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- Voltijds
- Hybride werken
- Microsoft Access
- Azure
- Engels
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Devoteam Belgium —Machelen
- Voltijds
- Hybride werken
- Computerwetenschappen
- Windows
- Java
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NVISO —Brussel
- Hybride werken
- Bachelor
- Scripting
- API's
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SAP Business Solutions Architect (Data & AI enabler)
Moore Belgium —Brussel
- Voltijds
- Hybride werken
- ERP systemen
- Engels
- Master
- Pensioensparen
Snel solliciteren
Frontend Software Engineer
AXA —Brussel
- Computerwetenschappen
- Azure
- Informatica
ServiceNow CSM Architect
Keystone Solutions —Brussel
- Voltijds
- Master
- Bachelor
- JavaScript
3 dagen
Application / Cloud Architect
COSMOTE GLOBAL SOLUTIONS NV —Brussel
- Hybride werken
- Java
- Bachelor
- ICT
Snel solliciteren
Life Insurance Transformation Consultant
NORRIQ —Brussel
- Hybride werken
- Financiën
- Master
- Projectmanagement
Snel solliciteren
Full-stack Developer (Java, Angular)
EUROPEAN DYNAMICS —Brussel
- Voltijds
- Hybride werken
- Doctoraat
- Engels
- Java
Snel solliciteren
Full Stack developer (.NET/Angular)
EUROPEAN DYNAMICS —Brussel
- Voltijds
- Hybride werken
- Doctoraat
- Engels
- Master
Snel solliciteren
Solutions Engineer - Benelux
Cellebrite —Brussel
- Voltijds
- Thuiswerk
- Analytisch vermogen
- Projectmanagement
- Bachelor
Snel solliciteren
Domain Lead Finance Expert (SAP S/4HANA)
ARHS Developments Belgium —Brussel
- Voltijds
- Hybride werken
- Systeem ontwerpen
- Financiën
- Machine learning
Snel solliciteren
SAP FICO Solution Architect
Capgemini Sogeti —Diegem
- ICT
Experienced Senior/Medior Mobile Developer (React Native)
Octiva —Leuven
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Master
Snel solliciteren
SAP FICO Solution Architect
Capgemini —Diegem
- ICT
Back-End Java s Cloud Engineer (m/w/d)
Everience Benelux —Brussel
- Voltijds
- Hybride werken
- Computerwetenschappen
- Azure
- Informatica
Snel solliciteren
11 dagen

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ServiceNow CSM Developer

Keystone Solutions
Brussel

Nu solliciteren

Vacaturegegevens

Voltijds
3 dagen geleden

Kwalificaties

Frans
SOAP
Bachelor
JavaScript
Gebruikersacceptatietesten
Scripting
Scrum
ServiceNow
Agile
ICT
UI
Unittesten
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

Mission Overview:

Our client utilizes ServiceNow as their Enterprise Service Management (ESM) platform, with the ITSM, HRSD, and CSM modules actively in use across various departments. To further develop the Customer Service Management (CSM) module, we are seeking a ServiceNow CSM Developer to implement predefined business requirements on the platform, maintaining a strong focus on utilizing standard functionalities to stay as close to out-of-the-box (OOTB) as possible.

Role Description:

As a ServiceNow CSM Developer, you will be responsible for the development and implementation of solutions within the CSM module. Working alongside the CSM Architect and a business analyst, you will be part of a three-person team dedicated to delivering CSM 2.0. You will translate business requirements into functional configurations and developments on the platform, ensuring high-quality and maintainable deliverables. Your approach will be technically driven, emphasizing the use of standard capabilities and best practices of CSM to maintain an OOTB focus, contributing to a scalable, performant, and upgradeable platform.

General Responsibilities:

Develop and implement CSM solutions based on the specified business requirements.
Maximize the use of standard functionalities and best practices of CSM (OOTB-first) while minimizing customization.
Ensure the quality, performance, maintainability, and upgradeability of delivered solutions.
Contribute to a smooth delivery and release process, from go-live to post-launch support.
Facilitate knowledge sharing within the internal ServiceNow team.

Specific Responsibilities:

Implementation of Business Requirements (CSM):
Translate provided requirements into concrete configurations within the CSM module. Create cases, case types, workflows, catalog items, and record producers according to specified needs. Coordinate with involved teams to accurately and completely realize the requirements. Deliver working solutions throughout the delivery cycle, up to go-live and post-launch support.
OOTB-first & Use of CSM Standards:
Maximize the use of standard functionalities and standard elements of CSM. Design solutions that align with out-of-the-box capabilities and ServiceNow best practices. Critically assess customization and minimize it; monitor the impact on upgradeability. Where possible, fulfill needs with standard configuration instead of custom solutions.
Configuration & Development:
Configure Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, notifications, and SLAs/OLAs within standard limits. Develop specifically with JavaScript/GlideScript and Flow Designer/UI Builder only where standard does not suffice. Configure the CSM portals (Customer/Consumer Service Portal).
Integrations, Testing & Release:
Build and support integrations with external systems via REST, SOAP, and IntegrationHub. Conduct unit testing and support user acceptance testing (UAT). Monitor update sets and contribute to a smooth and controlled release process. Resolve production issues and maintain platform stability.
Documentation & Knowledge Sharing:
Prepare and maintain technical documentation and solution designs. Document decisions made regarding OOTB versus customization. Contribute to knowledge building and autonomy within the internal ServiceNow team.

Required Knowledge and Experience:

Education & Experience:
Bachelor's degree in ICT or equivalent experience. At least 5 years of experience with ServiceNow implementation and configuration. Proven hands-on experience with the CSM module.
Functional & Technical Competencies:
In-depth knowledge of standard functionalities and data model of the CSM module. Strong configuration skills with an OOTB-first, best-practice-driven approach. Scripting skills (JavaScript/GlideScript, Business Rules, Client Scripts, Script Includes, ACLs) for targeted extensions. Experience with Flow Designer and/or UI Builder. Experience with integrations (REST/SOAP, IntegrationHub) is a strong asset. Familiarity with Agile/Scrum methodologies.
Soft Skills:
Pragmatic, solution-oriented, and quality-conscious. Good communication skills towards business and IT. Ability to work independently and critically assess customization.
Languages:
Good command of Dutch or French (one as a primary language, the other at least very good). Good knowledge of English.
Assets:
Certification as ServiceNow Certified System Administrator (CSA) and CIS-CSM. Experience within the federal government is a strong plus. Experience with other ServiceNow modules (ITSM, HRSD). Experience with Virtual Agent, Employee Center, or Service Portal.

Work Arrangement:
This role is preferably full-time. Extension is possible upon positive evaluation.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .

Duration: 23/09/2026 - 31/12/2026 4 months • (full time)

Skills required:

Ervaring met integraties REST/SOAP/IntegrationHub - Level: Confirmed - Most recent: Any time
Ervaring met ServiceNow CSM implementatie en -configuratie - Level: Confirmed - Most recent: Any time
Hands-on ervaring met de CSM-module en de standaardfunctionaliteiten ervan - Level: Confirmed - Most recent: Any time

Language requirements:

Dutch
Level Native
English
Level Active knowledge
French
Level Native

Nu solliciteren

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data integration analyst vacatures in brussels, bru

ServiceNow CSM Developer

Copilot, Power Platform & Microsoft 365 Application Developer/Architect

Security Engineer – Privileged Access Management

Senior SOC Automation Consultant

SAP Business Solutions Architect (Data & AI enabler)

Frontend Software Engineer

ServiceNow CSM Architect

Application / Cloud Architect

Life Insurance Transformation Consultant

Full-stack Developer (Java, Angular)

Full Stack developer (.NET/Angular)

Solutions Engineer - Benelux

Domain Lead Finance Expert (SAP S/4HANA)

SAP FICO Solution Architect

Experienced Senior/Medior Mobile Developer (React Native)

SAP FICO Solution Architect

Back-End Java s Cloud Engineer (m/w/d)

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