20 beste vacatures voor de functie van programmeur informatique in brussels, bru (nieuwe medewerkers gezocht)

Customer Care & Development- Aftersales
BYD Europe —Brussel
- Verkoopervaring
- Klantenservice
- Bachelor
Software Specialist Integration
Christelijke Mutualiteit —Schaarbeek
- Oracle
- Java
- Softwareontwikkeling
- Openbaar vervoer vergoeding
- GSM-vergoeding
Applications Engineer – Atlas Explorer
GLOBALFOUNDRIES —Leuven
- Voltijds
- Master
- Bachelor
- API's
5 dagen
AIOps Engineer
Deloitte —Zaventem
- Deeltijds
- Azure
- DevOps
- SQL
AI-Enabled Fullstack .NET Engineer
Sopra Steria —Brussel
- Voltijds
- Computerwetenschappen
- Azure
- Informatica
5 dagen
Postdoctoral Researcher in Stem Cell Biology and Early Human Development
KU Leuven —Leuven
- Voltijds
- Doctoraat
- Onderzoek
2 uur
Java Cloud Engineer
Sopra Steria —Brussel
- Voltijds
- Computerwetenschappen
- Informatica
- Engels
Snel solliciteren
Formateur - Développeur web back end (H/F/X) - Limal
Institut wallon de Formation en Alternance et des indépendants et Petites et Moyennes Entreprises —Limal
- Deeltijds
AI Software Engineer
AE —Groot-Bijgaarden
- Voltijds
- Azure
- Java
- Artificiële intelligentie
Java Software Engineer / Scrum Master
Christelijke Mutualiteit —Schaarbeek
- Java
- Communicatieve vaardigheden
- Openbaar vervoer vergoeding
- GSM-vergoeding
CONSULTANCY DEVELOPMENT OF EAST AFRICAN COMMUNITY (EAC) FORESTRY POLICY AND STRATEGY
WWF-België —Brussel
- Deeltijds
Leer Architect - CoE HR&O (People & Development)
Christelijke Mutualiteit —Schaarbeek
- Tweetalig
- Pensioensparen
AI engineer
ixor —Mechelen
- Voltijds
- Computerwetenschappen
- Azure
- Java
- Openbaar vervoer vergoeding
- Tankkaart
Développeur BI Qlik
Groupe Rossel —Brussel
- € 3.500 per maand
- Azure
- Informatica
- SQL
Mainframe Software Engineer
KBC —Brussel
- Voltijds
- Bachelor
PHP Professional
Xplore Group —Aalst
- Master
- Bachelor
- Tankkaart
Cloud DevOps Engineer - Consultant
MasORange —Evere
- Voltijds
- Azure
- DevOps
- Java
Développeur Fullstack .Net/Angular H/F
Consort Group —Bruxelles Ixelles
- € 45.000 - € 65.000 per jaar
- Hybride werken
- Engels
- Agile
Snel solliciteren
Learning & Development Expert
Brussels Airport —Brussel
- Engels
- Master
- Bachelor
Experienced Robot Software Engineer
Octiva —Leuven
- Voltijds
- Hybride werken
- Computerwetenschappen
- Informatica
- Master
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van programmeur informatique in brussels, bru

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

programmeur informatique jobs near brussels, bru

Vacatures voor een Robotics Engineer in Leuven

Vacatures voor een Développeur Full Stack in Bruxelles Ixelles

Vacatures voor een Embedded Software Engineer in Antwerpen

Vacatures voor een Ai Engineer in Limburg (provincie)

Vacatures voor een Ai Engineer in Leuven

Vacatures voor een Ai Engineer in Ghent

Vacatures voor een Ai Engineer in Sint Truiden Wilderen

Vacatures voor een Engineer in Antwerpen

Vacatures voor een Software Engineer in Leuven

Vacatures voor een Software Engineer in Lille Poederlee

Vacatures voor een Software Developer in Antwerpen (provincie)

Vacatures voor een Ict Specialist M V in Sint Gillis

Vacatures voor een Medical Product Specialist in Ghent

Vacatures voor een Customer Service Medewerker in Gent

Vacatures voor een Customer Care Specialist in Anvers

Vacatures voor een Customer Care Specialist in Ukkel

Vacatures voor een Customer Service Representative in Kortrijk

Vacatures voor een Net Developer in Merelbeke

Vacatures voor een Net Developer in West Vlaanderen

Vacatures voor een Full Stack Developer in Bruxelles

Customer Care & Development- Aftersales

BYD Europe -
Brussel

Nu solliciteren

Vacaturegegevens

Vaste Jobs

Extralegale voordelen

Bedrijfsfeesten

Kwalificaties

Frans
Verkoopervaring
Klantenservice
Bachelor
Communicatie
Communicatieve vaardigheden
Nederlands

Volledige vacaturetekst

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

Role Overview

At DENZA, customer care is not simply a service—it is an extension of our brand promise. The Customer Care Specialist embodies DENZA’s premium values by delivering an exceptional ownership experience at every touchpoint. Acting as the primary contact for our customers, this role ensures each interaction reflects refinement, excellence, empathy, and efficiency.

Beyond resolving inquiries and concerns, the Specialist drives premium experience, ensuring that every customer feels recognized, valued, and inspired by the brand. This role is instrumental in sustaining high customer satisfaction and elevating our Net Promoter Score (NPS) across the market.

Key Responsibilities:

Premium Customer Engagement & Complaint Resolution

Deliver personalized, high-touch support across all contact channels (phone, email, chat, social media, app community, etc.), ensuring every interaction meets DENZA’s premium standards.
Manage and resolve both sales and after-sales cases with transparency, empathy, and urgency.
Ensure all customer communications are consistent with DENZA’s tone of voice and premium brand identity.
Record and track all cases through internal systems, providing detailed documentation and proactive updates.
Collaborate cross-functionally with retail, service, and logistics teams to achieve root-cause resolutions and implement long-term service improvements.

NPS Ownership & Customer Loyalty

Take full accountability for NPS results within the market—analyzing feedback, identifying key satisfaction drivers, and implementing improvement actions.
Lead customer delight initiatives that deepen emotional connection, foster loyalty, and enhance overall satisfaction.
Monitor and interpret customer insights to drive continuous improvements in service delivery and elevate brand perception.

Customer Journey & Experience Enhancement
- Support customers through every stage of their journey—from onboarding and test drives to delivery and after-sales follow-up.
- Represent DENZA as a “brand ambassador”, ensuring every engagement mirrors the quality, elegance, and exclusivity expected from a premium EV marque.
- Participate in experience audits and contribute to the development of new processes that reinforce the luxury ownership journey.
Cross-Market Collaboration & Excellence Development
- Partner with Country teams and Global Customer Care teams to align service standards and uphold a consistent global premium experience.
- Share insights, best practices, and innovations that strengthen DENZA’s global reputation for customer care excellence.
Contribute actively to the continuous evolution of DENZA’s Customer Care Excellence Framework, supporting the brand’s pursuit of world-class service.

Skills, Qualifications, and Experience Required:

Qualifications

- Bachelor’s degree in Business Administration, Communications, or a related discipline.
- 3–5 years of experience in customer service or after-sales—preferably within premium automotive, EV, or luxury brand environments.
- Proven track record of managing complex customer cases with composure and professionalism.
- Strong analytical mindset, with experience in CRM platforms and NPS or VOC (Voice of Customer) analysis.
- Exceptional written and verbal communication skills, with cultural sensitivity and adaptability.
- Fluent in Dutch, French and English
Key Competencies
- Premium Mindset: Deep understanding of premium/luxury customer expectations and the ability to deliver refined, tailored experiences.
- Customer-First Orientation: Genuine passion for delighting customers and creating emotional connections.
- Ownership & Accountability: Commitment to results and continuous improvement.
- Empathy & Emotional Intelligence: Ability to navigate complex interactions with poise and understanding.
- Analytical Precision: Strong attention to detail, with the ability to identify trends and propose actionable insights.
- Collaboration: Effective communicator and team player in multicultural, cross-functional environments.
We Offer:
- Competitive remuneration based on performance and experience.
- Opportunities for department and company-wide team building events.
- A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
Location: Belgium
Type of Employment: Full-time

Nu solliciteren

Verfijn je zoekopdracht

programmeur informatique vacatures in brussels, bru

Customer Care & Development- Aftersales

Software Specialist Integration

Applications Engineer – Atlas Explorer

AIOps Engineer

AI-Enabled Fullstack .NET Engineer

Postdoctoral Researcher in Stem Cell Biology and Early Human Development

Java Cloud Engineer

Formateur - Développeur web back end (H/F/X) - Limal

AI Software Engineer

Java Software Engineer / Scrum Master

CONSULTANCY DEVELOPMENT OF EAST AFRICAN COMMUNITY (EAC) FORESTRY POLICY AND STRATEGY

Leer Architect - CoE HR&O (People & Development)

AI engineer

Développeur BI Qlik

Mainframe Software Engineer

PHP Professional

Cloud DevOps Engineer - Consultant

Développeur Fullstack .Net/Angular H/F

Learning & Development Expert

Experienced Robot Software Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van programmeur informatique in brussels, bru

Related Searches

Zoek vacatures in meer locaties

About BYD

Role Overview

Key Responsibilities:

Skills, Qualifications, and Experience Required:

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden